Matthew Silva
Matthew Silva at Lexus of North Miami

Matthew Silva | Page 6

Finance Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.9
160 Reviews

Dealership Experience

16 yrs, 4 mos

Industry Experience

16 yrs, 4 mos

Languages Spoken

English English

Portuguese Portuguese

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Employee Video

4.9

160 Reviews

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160 Reviews of Matthew Silva

May 15, 2022

Dealership Rating
Employee Rating

William was incredible. After a couple days searching for cars I was on the verge of giving up but William reached out and I got my car in the very same day. Outstanding ser More

by Manoela Quadros
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willian Viegas

May 16, 2022

Lexus of North Miami responded

Thank you for taking the time to review us! We are so glad to hear that William delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of North Miami!

May 04, 2022

Dealership Rating
Employee Rating

I'm totally disappointed in the correspondence between Matthew silva and I. I asked specifically about the credit for a new purchase he said there wasn't any. I find out later about a 750.00 credit fo More

by Jrodney06
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Willian Viegas

May 04, 2022

Lexus of North Miami responded

I am very sorry for the crossed wires here. We strive to give our guests the best value we can and it is disappointing that this wasn't reflected in your time working with Matthew. I would be more than happy to speak with you and see what I can do to turn things around, so please give me a call at your convenience. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

March 21, 2022

Dealership Rating
Employee Rating

Recibí una orientación y una ayuda extraordinario de parte de María para poder comprar mi carro.. Eres la mejor.!! More

by Pedrojsm1972
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mauricio Ferreira, Maria Morrone

Mar 22, 2022

Lexus of North Miami responded

Pedro, gracias por las cinco estrellas. Estamos muy orgullosos de nuestro equipo y las palabras amables acerca de María nos hacen sonreír. Apreciamos el apoyo y le deseamos muchas millas felices en su vehículo nuevo! - El equipo Lexus of North Miami

March 15, 2022

Dealership Rating
Employee Rating

Great experience. Honest and fair. Carlos went above and beyond to get me into my dream car More

by Dmaisto123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos A Fernandez

Mar 15, 2022

Lexus of North Miami responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Carlos and the Lexus of North Miami team. Drive safely, and we hope to see you back again down the road!

February 24, 2022

Dealership Rating
Employee Rating

My wonderful experience at Lexus should be credited to Maria. This was my first encounter with Maria. Rather than having a painful experience at a dealership Maria made me feel like I was spending time wi More

by Holly M
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Maria Morrone

Feb 25, 2022

Lexus of North Miami responded

Hi Holly - There is nothing we love more than seeing kind words about our wonderful team members. Thank you for the great review about Maria! We are delighted that she made your purchasing process simple and helped you drive home from Lexus of North Miami in the right vehicle for you. Congratulations and happy travels!

December 11, 2021

Dealership Rating
Employee Rating

Willian is an amazing salesman! He’s smart, sweet, honest, and generous! He’s makes the entire shopping experience worth having! Willian will fulfill all your expectations and make the process feel si More

by makayla
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willian Viegas

Dec 13, 2021

Lexus of North Miami responded

We do our best to ensure nothing but a positive experience and we are so glad our commitment to our customers stood out to you. We will be sure to pass along your wonderful feedback to William for all of his help. Thank you for choosing Lexus of North Miami and we wish you many safe and happy miles!

November 24, 2021

Dealership Rating
Employee Rating

I love this dealership! Whether service or sales I am always treated like a top client ! Luis is the best ever . He really took so much time with me and helped make the right decision. He really cared ab More

by Mandys305
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Portillo

Nov 29, 2021

Lexus of North Miami responded

Taking all the time necessary to ensure our guests feel confident and comfortable is a step we're not willing to skip. It's fantastic to hear that Luis went above and beyond to answer all of your questions and provide detailed explanations. We couldn't be happier to hear that you intend to stay loyal to Luis and the Lexus of North Miami team, and we look very forward to working with you more down the road!

November 21, 2021

Dealership Rating
Employee Rating

Wilma will work above and beyond to get you the price you’re looking for! More

by Fengyun
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jhan Suarez , Wilma Monsalve

Nov 21, 2021

Lexus of North Miami responded

You can always count on our team to go the extra mile to find you the perfect deal and a vehicle that will suit all your needs. Thank you for taking a moment to give Wilma and the Lexus of North Miami team a shoutout, and we hope you're enjoying your new ride!

November 20, 2021

Dealership Rating
Employee Rating

Amazing! The process with Mathew and Carlos was great, they helped us get the best deal and were very patient. Buying/leasing can be very stressful but with there help it’s been a breeze. More

by Basiaperez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos A Fernandez

Nov 22, 2021

Lexus of North Miami responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that Matthew and Carlos went the extra mile to assist with your vehicle. Congratulations on your purchase, and we hope to see you back again at Lexus of North Miami!

July 16, 2021

Dealership Rating
Employee Rating

I’m happy Maria she is excellent person very attentive I’m happy Maria she is excellent person very attentive an exceptional job a thousand times I recommend her🥰😘😃 From the beginning to the end it More

by Ma34_lui@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Morrone

Jul 16, 2021

Lexus of North Miami responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with Maria and the Lexus of North Miami team. We are wishing you safe travels and hope to see you back!

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