Matthew Van Pelt
Matthew Van Pelt at Honda Universe

Matthew Van Pelt | Page 12

Sales

Honda Universe

1085 Ocean Ave
Lakewood Township, NJ 08701

Contact Me
4.9
144 Reviews

Not your average sales guy I take pride In knowing you got the mvp experience you deserve

Dealership Experience

5 yrs, 6 mos

Industry Experience

5 yrs, 6 mos

4.9

144 Reviews

Write a Review

144 Reviews of Matthew Van Pelt

August 05, 2021

Dealership Rating
Employee Rating

Service was fast, responsive and polite. No pressure or hassles. Service was fast, responsive and polite. No pressure or hassles. Service was fast, responsive and polite. No pressure or hassles. More

by JOHNC898
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Cunha

Aug 06, 2021

Honda Universe responded

Thank you for your kind reply, it's a pleasure to hear that our team was fast, responsive and polite. Thanks again!

August 04, 2021

Dealership Rating
Employee Rating

Matt van pelt was very good explaining our options and as always rashaun is a favorite he has our sales go to person for 3 deals More

by RRMAC335
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rahsaan Jones , Al Cunha

Aug 05, 2021

Honda Universe responded

Thank you for sharing your feedback. It's so nice to hear that our team was very helpful and you're pleased with everything. Thanks for choosing our dealership for your needs.

August 03, 2021

Dealership Rating
Employee Rating

Excellent experience! Matt was awesome, straight forward easy transaction. I got exactly what I wanted with my new car. I’m looking forward to excellent SERVICE experiences! More

by KRISTINE C
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Cunha, Glenn Swenson

Aug 04, 2021

Honda Universe responded

Thanks for telling us about your recent visit. It's a pleasure to hear that Matt was awesome and he made sure your transaction was very straight forward and you received excellent service. Thanks again!

July 31, 2021

Dealership Rating
Employee Rating

Matt was very welcoming and knowledgeable. Got straight to the point and helped me choose the car that was best for me. Very happy with my purchase. More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rahsaan Jones , Al Cunha

Aug 01, 2021

Honda Universe responded

Thank you for telling us that Matt was very welcoming and knowledgeable. It's great to hear that he made everything easy and you're happy with your purchase. Thanks again!

July 29, 2021

Dealership Rating
Employee Rating

Glenn, Matt and Rahsaan were so professional! Matt met my daughter and I outside and talked to us like he knew us for years. Glenn made us feel extremely comfortable and kept us laughing. This is my first br More

by reginaeason859
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rahsaan Jones , Glenn Swenson

Jul 30, 2021

Honda Universe responded

It's so nice to know that Glenn, Matt and Rahsaan were very helpful to you and your daughter. Thanks for sharing your kind review and congratulations on the first car purchase! Thanks for the terrific recommendation and we'll look forward to helping you again with any future needs.

Jul 29, 2021

reginaeason859 responded

Thanks Glenn, Matt and Rahsaan for everything!! I was very pleased with your service!!

July 28, 2021

Dealership Rating
Employee Rating

Great experience! Very professional and friendly staff. I’m so happy with my car. Matt knew it what I was looking for. After many months looking for a car finally I got it. More

by monicajperez83
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John McGraw , Al Cunha

Jul 28, 2021

Honda Universe responded

Thanks for sharing your very kind review. It's a pleasure to hear that Matt and our team provided you with a great experience and you're happy with everything. Thanks for the terrific 5-star rating as well.

July 18, 2021

Dealership Rating

Excellent service, from the receptionist to the person who installed my plates when I drove to the dealer to the sales person! Great experience, would recommend highly !! More

by CAroline
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Cunha, Receptionist and younger gentleman who installed my plates

Jul 18, 2021

Honda Universe responded

Thank you for your kind remarks. It's great to know that our team was so helpful and you're willing to highly recommend us. Thanks again!

June 30, 2021

Dealership Rating
Employee Rating

Our salesman Matt Van pelt went beyond what was expected. Came to house on a Sunday morning to reset maintenance mode on car. Very thankful More

by D17J30
Recommend Dealer
Yes

Other Employees Tagged: Nick Salerno , Al Cunha

Jul 01, 2021

Honda Universe responded

Thanks for sharing your feedback. It's wonderful to hear that Matt was so helpful, and you're pleased with his extra effort of going to your home to help. Thanks again!

June 30, 2021

Dealership Rating
Employee Rating

Was not happy with our experience. False advertisement and no manager ever came to speak with us. Received emails with twice the price we received for our trade in. No communication between employees and More

by BMIKOS17
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John McGraw , Al Cunha

Jul 01, 2021

Honda Universe responded

Thank you for taking the time to provide your feedback. We apologize for the less than satisfactory experience you had at our dealership and would like the opportunity to speak with you and make things right. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.

Jul 01, 2021

BMIKOS17 responded

We would’ve appreciated that. However, we did call him numerous times and he said he couldn’t help us. Our only option is to reach out to the State Dept. of Consumer Affairs. Thank you!

June 29, 2021

Dealership Rating
Employee Rating

Matt Van pelt was very helpful and knowledgeable he made my leasing experience a pleasant one. All the staff I dealt with were all very nice. More

by PATRICIADIANGELIS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Salerno , Al Cunha, Kaitlyn was very helpful.

Jun 30, 2021

Honda Universe responded

It's a pleasure to hear that Matt was very helpful and knowledgeable, and he made your leasing experience pleasant, and you found our team to be very nice. Thanks for your kind review!

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