Matthew Wirth

Matt Wirth has always provided exemplary customer service and this recent service was no exception. Customer service as a whole is lacking these days, but Matt and Niello VW have consistently been a pleasan and this recent service was no exception. Customer service as a whole is lacking these days, but Matt and Niello VW have consistently been a pleasant exception to the rule. More

by LOWRYSFIRE Verified Customer Verified Customer

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I have mixed feelings about this dealership but I've had a wonderful experience with both Jose who was my salesman and Matt who helped me yesterday. Otherwise I would do business elsewhere. a wonderful experience with both Jose who was my salesman and Matt who helped me yesterday. Otherwise I would do business elsewhere. More

by KANDIHILL Verified Customer Verified Customer

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Matthew was amazing. He was prompt and attentive and provided the best service. I am always so pleased with Niello Volkswagon. He was prompt and attentive and provided the best service. I am always so pleased with Niello Volkswagon. More

by MARQUEZJR1 Verified Customer Verified Customer

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Very efficient and customer oriented. Wish you were located in Roseville or Rocklin. Appreciate your uber service. Wish you were located in Roseville or Rocklin. Appreciate your uber service. More

by donna.lunardini Verified Customer Verified Customer

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Ray was amazing. No pressure and made frequent calls to keep us updated on the release/arrival of the 2025 ID Buzz, Louis helped us choose which ID Buzz from the inc No pressure and made frequent calls to keep us updated on the release/arrival of the 2025 ID Buzz, Louis helped us choose which ID Buzz from the incoming inventory. He also kept us informed on the progress of the arrival, clearing customs and final pick up at Niello. Stephen went over all the features of the vehicle and set up my VW app and my Electrify America account. Matt was very respectful to our needs for repairs on the side window and kept us informed when the parts would arrive and reached out to set up service once the parts arrived. Transportation was set up for me when needing service. Niello also delivered my vehicle to my home once the repair was completed. More

by CHRISIOAK Verified Customer Verified Customer

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I appreciate Niello VW and Matthew for resolving a code/fault error with our 2014 passsat. We were able to get the issue resolved in a timely manner. code/fault error with our 2014 passsat. We were able to get the issue resolved in a timely manner. More

by AFISHER11 Verified Customer Verified Customer

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Very service oriented. Grateful for the flexibility and communication. Keep up the great work. Thank you Grateful for the flexibility and communication. Keep up the great work. Thank you More

by TKRAIKER Verified Customer Verified Customer

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I've had an outstanding experience at the Arden location. The team is truly amazing—always helpful and consistently going above and beyond to take care of their guests. This is my second Volkswagen, and I co The team is truly amazing—always helpful and consistently going above and beyond to take care of their guests. This is my second Volkswagen, and I couldn't be happier. I refuse to go anywhere else because Arden offers the best customer service and always delivers exceptional care. More

by REHNAZALI Verified Customer Verified Customer

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Ez process from start to finish no hassle plus recommendations for future needs good customer service recommendations for future needs good customer service More

by HS_HAWKINS Verified Customer Verified Customer

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Would definitely take my car there again. Very Polite and respectful. Car was cleaned when I got it back. Thank you. Very Polite and respectful. Car was cleaned when I got it back. Thank you. More

by RACHARLEY57 Verified Customer Verified Customer

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