Maurice Mitchell Jr | Page 8
General Sales Manager
Antwerpen Hyundai Catonsville
6415 Baltimore National Pike
Baltimore, MD 21228
I have 20+ years in the automobile industry so I know that the only rule to SUCCESSFUL IN THIS BUSINESS is by making sure your customers will always be PRIORITY #1 before, during and especially after the car buying experience.
Read moreDealership Experience
25 yrs, 11 mos
Industry Experience
31 yrs, 11 mos
Specialties & Trainings
Chrysler Jeep Dodge Ram
133 Reviews
Write a Review133 Reviews of Maurice Mitchell Jr
August 21, 2021
Brought my pristine condition car in for a oil change and came out with a damaged car for the 3x at this dealership which would have cost me $5k in total of last 3 visits but they found a way to bill my warr came out with a damaged car for the 3x at this dealership which would have cost me $5k in total of last 3 visits but they found a way to bill my warranty companies. More
Other Employees Tagged: Chris Murray, Patricia in service
August 10, 2021
The salesperson Corey Daniel and Angel was excellent. I would refer someone to them. I love their services and very pleasant. Thank you for your service would refer someone to them. I love their services and very pleasant. Thank you for your service More
Other Employees Tagged: Cory Daniel, Angel Cooper
August 07, 2021
My experience was amazing! Great customer service and a smooth car purchase experience! Truly a blessing!! Cory Daniel was my Sales Consultant: GOD sent! BW smooth car purchase experience! Truly a blessing!! Cory Daniel was my Sales Consultant: GOD sent! BW More
Other Employees Tagged: Cory Daniel , Marva in finance
August 01, 2021
I give this dealership 10 STARS if I could they are extraordinary. Phenomenal Team they are.. When they say they will get the Job Done believe it.. Thank you extraordinary. Phenomenal Team they are.. When they say they will get the Job Done believe it.. Thank you More
Other Employees Tagged: Tyrone Melvin , Anthony Witherspoon, DARLA BROWN
July 23, 2021
My super salesman, Corey Daniel and the crew are exceptional! I love my new car! Thank you Corey, Yessica and Maurice, they made my car buying experience super easy! Jack definitely says Yes! exceptional! I love my new car! Thank you Corey, Yessica and Maurice, they made my car buying experience super easy! Jack definitely says Yes! More
Other Employees Tagged: Cory Daniel, Yessica Palacios, Linda Chandler, Joel Williamson
July 21, 2021
Corey Daniel and Marva the finance rep were GREAT I only came in for an oil change but left with a new vehicle. Thank you came in for an oil change but left with a new vehicle. Thank you More
Other Employees Tagged: Cory Daniel, Jamail Pritchett , Marva
July 09, 2021
After 3 visits, the issue is not fixed. Customer service is dead, put on your running shoes in preparation for the run around. Unacceptable. Horrible. is dead, put on your running shoes in preparation for the run around. Unacceptable. Horrible. More
Other Employees Tagged: Chris Murray
July 07, 2021
This dealership is friendly. It has great customer service. The staff was amazing with getting me with a car. Ms.Linda helped me a lot to make sure I was satisfied. I also had help from Jamaica, Angel service. The staff was amazing with getting me with a car. Ms.Linda helped me a lot to make sure I was satisfied. I also had help from Jamaica, Angel, Greg, And Maurice. More
Other Employees Tagged: Linda Chandler, Jamail Pritchett, Kevin Cary, Angel Cooper
June 26, 2021
Upon receiving my car back from having my entire windshield washer system replaced, oil change, and front breaks replaced I proceeded to pull off the parking lot. Getting halfway down the street I s windshield washer system replaced, oil change, and front breaks replaced I proceeded to pull off the parking lot. Getting halfway down the street I saw that my windows were still dirty and I pulled on my front windshield washer dispenser to clear my window and nothing came out. I tried it again and still no windshield washer fluid was dispensed. I called back to Antwerpen and told the receptionist I was on my way back to the shop coming up the rear of the shop. She tried to deter me and tell me that they were closed. I pulled up and told the service guy out front what happened and he pointed me to the service manager. The tech came out and pulled back on the dispenser 3-4 times and then the windshield washer fluid was dispensed. The service manager got a smirk on his face like I didn’t know what I was talking about. I pulled on the rear to make sure it was coming out and nothing came out. The service manager tells the technician, “show her how to operate it”. This was very insulting, because you mean I’ve had my vehicle 4 months short of 5 years and I don’t know how to make the windshield washer fluid come out. The technician tried several times and nothing was dispensed from the rear. He lifts up my rear door and stated something popped. I asked to speak with the general manager, Mr. Jones and I explained what happened. Upon Mr. Jones coming out, then they decided they had to take my car in the back to work on it. Lilly offers great customer service and friendliness to her customers. She explained the services I needed in which made me aware that I needed to have my front breaks changed, and I did. More
Other Employees Tagged: Chris Murray, Lilly

