Second car from this dealership, and cannot say enough how they conduct their business. Our sales agent Jim Graves works hard to make sure your needs are filled, and does so if a friendly caring manner. Brian Johnson the sales manager who I dealt with on both car will do everything possible to make the right deal, and also in a friendly professional way. Add to this the great service department and I am a happy Village VW customer.
"My car buying experience has never been easier!"
Working with Megan, Smitty, and Robert was an absolute breeze! They were incredibly helpful and accomodating throughout the entire process. I would absolutely recommend Village VW and their team when you’re looking to purchase your next vehicle.
"Low pressure sales tactics do exist!"
I worked with Smitty on the purchase of my certified pre-owned Tiguan, and he made the experience very stress-free by asking about my needs for a new car, answering all my questions, and by not trying to bamboozle me with unnecessary features or price hikes - everything was above board and in keeping with my own pre-purchase research. I'd previously visited 6 months ago when starting my research and Smitty listened to my 'would like' list then and remembered them six months later - truly cares about his customers! If you're in the market for a VW, definitely visit Village VW and ask for Smitty - he's awesome! The financing and paperwork process was also thorough and there was no pressure to purchase additional services or coverage I was not interested in; Dakota Dillard was very pleasant to work with at the end of a very long and busy day at the dealership. Then, when I wanted to make sure my well-loved Jetta was 100% ready for my buyer's purchase, Crockett Griffin made sure I was taken care of to my satisfaction. Thanks for a thoroughly great experience, Village VW!
"Wonderful Car Purchasing Experience!"
Megan was very helpful and helped us work out details with Jeff. Upon arrival, the whole transaction was a smooth process. Smitty walked me through the functions of the car and helped me set things to my preference.
"2018 vw gti purchase"
First vw purchase and the wanted to give a thumbs up. The salesman (smitty) very informative and listened to what I was looking for. he was down to earth with no pressure type atmosphere which made everything more comfortable and made the process smooth and quick. And also smooth ,informative and speedy process on the finance department.