"This group is like family!!"
- Leslie & Kathleen Langlais
My husband and I ,being retired, decided to purchase a used vehicle for the first time in many years. After a week, we were very unhappy with our choice since the car was so much smaller than what we were used to driving. We had purchased at least 5 Rav 4's from this dealership and a couple camrys over the years. This car was a corolla and was too "tight" for the two of us!! Our favorite sales consultant there is Elani Floyd and Megan is the floor manager. They were both more than understanding and helped us renegotiate into a 2017 Camry, which is wonderful!! Handles great, uses less gas than the Rav and we're sure this one is a keeper for years to come. Our heartfelt thanks to Dave Macavern, Elani, and Megan for once again being sure your customers are the happiest people in Vermont!!
"Great service friendly staff "
I worked with Chuck after submitting a lead online. Chuck was able to set me up with an overnight testdrive which really helped me get a feel for the vehicle I wanted to purchase. Working with the staff at heritage was a pleasure. This is the third vehicle I've bought or leased from them and I don't have any complaints .
"Great experience working with Roger Patterson!"
- C. F.
Roger Patterson provided excellent service. He was extremely helpful and did everything he could to help us get the car and the deal that was best for us, even answering questions on his own time. He turned what could be a stressful experience into one where we could relax and enjoy our time at the dealership. He is kind and sincere.
Sales Manager Megan Terry was very helpful as well, connecting us with Roger and also helping us get a good deal.
A special shout out in regards to Heritage's finance department. Isn't that the part of buying a car we all usually dread?! Well, dread no more. Make sure you sit with Beth Grady at Heritage Toyota. She is smart, personable, knowledgeable, and wonderful to work with. She took our least favorite part of buying a car and made it enjoyable. She's amazing.
Other Employees Tagged:
"Friendly Sales at Heritage Toyota"
- Joyce Oughstun
Chuck Heingartner gave us excellent service throughout the process of looking for a new car. His low pressure, friendly approach was exactly what we liked. He has car sales in his blood! It is great to deal with experienced staff who know how to treat customers. The H-Team is precisely what they advertise it to be because Chuck was personally referred to us by a person in the service dept.
"Friendly and Knowledgeable"
- 2017 Tundra
My wife and I purchased a 2017 Tundra SR5 Off-Road. Everyone we spoke with were courteous and friendly. Chuck was very helpful and patient, he allowed us time to discuss things privately when we needed to and was up front with what he could do for us in the deal. Once we made the deal everything else went smoothly with Terry - Sales Manager, and Christine - Financing. This is the second Tundra for us and the reliability is great. Traded in a 2006 w/ 212k, will be back for another... eventually.
"Bought my 2nd car from Heritage Toyota"
I had a great experience at Heritage Toyota because Chuck and Megan are so welcoming and friendly.
The sales person was extremely helpful in purchasing my car.
I'd definitely recommend Heritage Toyota to friends and family.
"Always a pleasure "
This is my fourth vehicle with Heritage. I have always had excellent customer service and trustworthy sales people. This time was no exception. Thanks Angus, Nick and Megan!
"Smooth, efficient, and professional."
From the intros, through test drives to delivery, everything was done without pressure or rushing.
We were referred through the Costco Buying Service and very happy with the process.
"Amazing customer support."
After looking for a truck for 3 1/2 years, the team at Heritage Toyota made it happen. Best experience buying a used vehicle ever. I will be back. Thanks.
I purchased a 2016 RAV4 XLE from heritage Toyota, and from the moment that I walked in, everyone was incredibly nice, helpful, incredibly knowledgeable and very open to working with me to meet my requirements on what I wanted to purchase!! Megan Terry was absolutely splendid with how fast she got back to me with numbers on my monthly payment, and Chuck Heingartner made the car buying process absolutely painless and a very enjoyable experience. I will absolutely recommend Heritage Toyota to everyone I know who's looking to buy a new car!