"Outstanding Customer Service"
I recently moved to the area from the Upper Valley. I went to Heritage Toyota for maintenance and questions about my lease on my 2016 4Runner. Every person I came in contact with at Heritage Toyota was impressive. From Tom Kulhowvick in the service department, Eleni Floyd in sales, Megan Terry sales manager to Christine Donahue finance manager; I was treated professionally and with courtesy, and I never felt pressured in my decision making. I will be a lifelong customer!
"Jason Dillon does it again"
- Happy customer
Jason Dillon, in collaboration with Megan Terry, worked very hard to get us the best leases he could for me and Rock Point School. We leased two vehicles from Jason for the second time. Jason's communications were timely, friendly, clear, and effective. He took all my questions seriously and took time to explain. He contacted me immediately, if there was something different than we had discussed - color, style, pricing. He took good care of us. Jason made us feel front and center - his most important customers. Thanks Jason - we are return customers because of you.
"Good experience every time "
The whole team did amazing!! This is second time I have purchased a Toyota with Heritage. They continue to do a truly exceptional job. They met my buying needs and provided outstanding service. I would highly recommend them to anyone looking for a Toyota!
"Chucky from Stowe"
My experience at Heritage has been nothing less then outstanding!. Chucky made it so easy!! My 2nd Tacoma and I love my Tacoma and I love Chucky from Stowe. His service is above and beyond. He comes to our house picks up My Tacoma leaves me his personal car and brings it back to me!!! Priceless!! If you want a great person no presssue 42 years in the business Chucky from Stowe is your guy!! The H Team rocks !! #chuckyfromstowe
"This group is like family!!"
- Leslie & Kathleen Langlais
My husband and I ,being retired, decided to purchase a used vehicle for the first time in many years. After a week, we were very unhappy with our choice since the car was so much smaller than what we were used to driving. We had purchased at least 5 Rav 4's from this dealership and a couple camrys over the years. This car was a corolla and was too "tight" for the two of us!! Our favorite sales consultant there is Elani Floyd and Megan is the floor manager. They were both more than understanding and helped us renegotiate into a 2017 Camry, which is wonderful!! Handles great, uses less gas than the Rav and we're sure this one is a keeper for years to come. Our heartfelt thanks to Dave Macavern, Elani, and Megan for once again being sure your customers are the happiest people in Vermont!!
"Great service friendly staff "
I worked with Chuck after submitting a lead online. Chuck was able to set me up with an overnight testdrive which really helped me get a feel for the vehicle I wanted to purchase. Working with the staff at heritage was a pleasure. This is the third vehicle I've bought or leased from them and I don't have any complaints .
"Great experience working with Roger Patterson!"
- C. F.
Roger Patterson provided excellent service. He was extremely helpful and did everything he could to help us get the car and the deal that was best for us, even answering questions on his own time. He turned what could be a stressful experience into one where we could relax and enjoy our time at the dealership. He is kind and sincere.
Sales Manager Megan Terry was very helpful as well, connecting us with Roger and also helping us get a good deal.
A special shout out in regards to Heritage's finance department. Isn't that the part of buying a car we all usually dread?! Well, dread no more. Make sure you sit with Beth Grady at Heritage Toyota. She is smart, personable, knowledgeable, and wonderful to work with. She took our least favorite part of buying a car and made it enjoyable. She's amazing.
Other Employees Tagged:
"Friendly Sales at Heritage Toyota"
- Joyce Oughstun
Chuck Heingartner gave us excellent service throughout the process of looking for a new car. His low pressure, friendly approach was exactly what we liked. He has car sales in his blood! It is great to deal with experienced staff who know how to treat customers. The H-Team is precisely what they advertise it to be because Chuck was personally referred to us by a person in the service dept.
"Friendly and Knowledgeable"
- 2017 Tundra
My wife and I purchased a 2017 Tundra SR5 Off-Road. Everyone we spoke with were courteous and friendly. Chuck was very helpful and patient, he allowed us time to discuss things privately when we needed to and was up front with what he could do for us in the deal. Once we made the deal everything else went smoothly with Terry - Sales Manager, and Christine - Financing. This is the second Tundra for us and the reliability is great. Traded in a 2006 w/ 212k, will be back for another... eventually.
"Bought my 2nd car from Heritage Toyota"
I had a great experience at Heritage Toyota because Chuck and Megan are so welcoming and friendly.
The sales person was extremely helpful in purchasing my car.
I'd definitely recommend Heritage Toyota to friends and family.