Mel Hanna | Page 4

Michael was very helpful and informative. I originally went into the dealership just to look around for a used car and Michael showed me all the rebates and discounts the dealership was givin I originally went into the dealership just to look around for a used car and Michael showed me all the rebates and discounts the dealership was giving at that time and that it would be a better deal buying new. He then went above and beyond locating the exact car i wanted. So I took his word and I am very happy with my new 2024 Jeep Grand Cherokee. I'll recommend Michael to anyone wanting to buy a new Jeep.. More

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Kenny was the best and very helpful through the whole process. He worked hard and got me the best price process. He worked hard and got me the best price More

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The most seamless car buying experience I’ve ever had. Everyone at the dealership was super accommodating. Jairo and Jose worked with us to understand our needs, identified the perfect car at the right pr Everyone at the dealership was super accommodating. Jairo and Jose worked with us to understand our needs, identified the perfect car at the right price point, and had us out of there in no time. We’ll 100% buy our next car at Marino CJD! More

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Mel and Jairo are great people and I definitely will refer people to deal with them. They are honest and informative! Thank you for hiring them! refer people to deal with them. They are honest and informative! Thank you for hiring them! More

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This is the third vehicle I bought from JC. He is extremely well informed and Knowledgeable About all his vehicles, the commitment that he has to the customer is top-notch is a great human bein He is extremely well informed and Knowledgeable About all his vehicles, the commitment that he has to the customer is top-notch is a great human being and salesman and he’s always working with me to get me the best price possible on any vehicle that I’ve purchased More

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Awesome service. I’m always taken care of. John and Mel are great people. Love this place. And shout out to service (James and others ) who have worked on my car b I’m always taken care of. John and Mel are great people. Love this place. And shout out to service (James and others ) who have worked on my car before More

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Great dealership, great team and would definitely recommend to anyone looking for a car, new or used. recommend to anyone looking for a car, new or used. More

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I came in to purchase a new Jeep. Dan Koljovic and Mel Hanna were phenomenal. From start to finish they took care of everything and helped me to be on my way. I couldn’t be happier! G Dan Koljovic and Mel Hanna were phenomenal. From start to finish they took care of everything and helped me to be on my way. I couldn’t be happier! Great Job! More

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Working with Dan and the finance team was easy! A car buying experience can be stressful, and the Marino team was professional and relaxed at every turn. They kept on top of what I was looking for A car buying experience can be stressful, and the Marino team was professional and relaxed at every turn. They kept on top of what I was looking for and responded to exactly what I needed, never more or less. Really appreciate how much they are part of the community…love the neighborly feel. More

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We drove 5 hours to purchase our Jeep. There were 3 issues identified when we arrived. One of the issues was that the rear seat headrests were inoperable and a safety issue. We knew the There were 3 issues identified when we arrived. One of the issues was that the rear seat headrests were inoperable and a safety issue. We knew the rear seat was not original to the vehicle, but were told it could be fixed under warranty. We were told all issues would be covered under warranty and we could have them fixed by our local dealership. Chrysler has declined the repair of the headrests under the warranty as the inside of the seat has rust and the seat cover is torn. We contacted Marino to resolve this issue including photos and a fee quote from our local dealership. It has been 2 days with zero response from the managers and no resolution. In the meantime we have an inoperable rear seat that is not safe for passengers. UPDATE 5/13 - we were told on 5/6/24 they would be shipping us a "new", operable used seat. When I inquired about the seat today (1 week later) it was apparent they have not yet ordered the seat as I was asked if we could just have our local dealer make the necessary repairs. Mind you the cost is almost $1,500 to have the seat repaired. Very disappointed in the responsiveness to resolve this issue. More

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