Melissa Larios
Melissa Larios at Toyota of Lancaster

Melissa Larios | Page 19

Due Bill/ Rental Clerk

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
355 Reviews
4.8

355 Reviews

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355 Reviews of Melissa Larios

October 20, 2023

Dealership Rating
Employee Rating

The service was good, waiting to be served was a problem, I saw about 5-6 members through the window after waiting for about 20 minutes, when I went inside to ask for help they all left except for one who sh More

by silvester_avalos
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 20, 2023

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

October 19, 2023

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Friendly, professional and knowledgeable staff. Great service. Very clean, comfortable and organized waiting area. Food and drinks are readily available, if you desire. More

by PAULARITABOSSIER23
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 19, 2023

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

October 19, 2023

Dealership Rating
Employee Rating

The best dealer. Nice people. Good customer service all the time, very happy to go More

by glongtin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2023

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

October 11, 2023

Dealership Rating
Employee Rating

He is an excellent onesti and professional server I recommend him to everyone ead frofecional More

by deboys82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2023

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

October 11, 2023

Dealership Rating
Employee Rating

I’m satisfied with the way the service was acted upon, and the team did a good job. Thank you. More

by SUSANLJ13
Service Price Transparency
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Recommend Dealer
Yes
Oct 11, 2023

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

October 07, 2023

Dealership Rating
Employee Rating

I have had nothing but good service since my car has been worked on by Toyota of Lancaster thank you for your service. More

by Riningerlonnie52
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

October 06, 2023

Dealership Rating
Employee Rating

I like it because there’s on time with everything like the work they do for me It’s very good work the workers are very professional !!🤓 More

by RUDYVILLA1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2023

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

October 04, 2023

Dealership Rating
Employee Rating

The salesman told me the car had Bluetooth and remote start. The financial person told me the extended warranty covered bumper to bumper. I drove home... they gave me no paperwork. I came back a few days More

by JAMESRIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Calero , Hernan Garay

Oct 04, 2023

Toyota of Lancaster responded

We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103

October 03, 2023

Dealership Rating
Employee Rating

Good costumer service went I came to do service on my Car And people trying the best on us More

by banuelosesther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2023

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

September 28, 2023

Dealership Rating
Employee Rating

The techs do an amazing job pushing out the work that they do great work More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2023

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

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