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Melissa Sigmon- SUBARU
Melissa Sigmon- SUBARU at Southern Team Hyundai Nissan Subaru Volkswagen

Melissa Sigmon- SUBARU | Page 2

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.9
877 Reviews

Dealership Experience

3 yrs, 11 mos

Industry Experience

15 yrs, 1 mo

4.9

877 Reviews

Write a Review

877 Reviews of Melissa Sigmon- SUBARU

June 29, 2026

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Employee Rating

I have had better service at this facility. When I left this appointment, I was very unhappy. More

by Takers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 29, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

A service was performed on Tequita's 2019 Forester. When she made the appointment, she had requested Greg Jennings to work on her vehicle. When she arrived at the appointment, she did not mention it and did not feel she should have mentioned that only Greg works on her car. After the work was completed, she realized Greg did not work on her car. Melissa Plyler apologized and offered that Greg come out and look at her car. He did come out and said everything was fine. She feels that since Southern Team has taken over, the place is going downhill. She came in to get her Commador paint sealant kit and was told we no longer give out kits. She was very upset and asked for a refund. Melissa Sigmon found her a kit. Jim Wise apologized and gave her Mike Kazee's direct number and made notes in the system that only Greg works on her car. She was happy I called and offered what I could do.

June 29, 2026

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Employee Rating

Unlike my experiences with my previous Subaru from this dealership, my most recent visit went very well. The staff was informative, helpful, and had my Crosstrek serviced in a very reasonable amount of tim More

by KARENSUZANNE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I don’t remember the person who completed my service, but she was super nice, too.

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Jun 29, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 28, 2026

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Employee Rating

Melissa Sigmon is wonderful. She is very friendly and sincerely works to take care of your needs while your car is being serviced. I have worked with her several times, and ev More

by SOOZBGOOZ678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 29, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 27, 2026

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Employee Rating

Fasts courtesy and satisfaction ! thank you for cleanness and checking everything on my Palasade xrt More

by weatie6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Sam Williams, Alyse Allen, Troy Brickner, Megan Gartmann, Jennifer Tucker

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Jun 29, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 26, 2026

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Employee Rating

The greeter people are great, always. They get you in quickly and the drop off spot helps eliminate waiting. The service was fast, checkout very efficient. I was in and out in record time More

by PLUCAS07200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 26, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 25, 2026

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Employee Rating

The team knows their customers. No pressure to purchase or fix other things but keeps me informed on what’s coming up. Love them! More

by KAROLYNSTOBER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

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Jun 25, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 25, 2026

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The staff was respectful of my time and very professional in their attitude and work ethic More

by CESTRATTON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 25, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 20, 2026

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Employee Rating

Mel Dobbs is an excellent and helpful salesman. Mark Baker has been service advisor for our 2014, 2019, and 2026 Outbacks and has always been helpful, knowledgeable, an responsive. More

by HAMLENS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker , Kevin Johnson

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Jun 24, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 19, 2026

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Employee Rating

The service staff are always awesome! They are why I just bought my 5th Subaru! More

by MONTANAPUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

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Jun 24, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 18, 2026

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Employee Rating

It was very good thank you for your assistance and good service and very helpful. More

by FAIROZMIKHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Sam Williams, Troy Brickner, Megan Gartmann, Jennifer Tucker, Terry Coffey

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Jun 18, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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