Melissa Sigmon- SUBARU
Melissa Sigmon- SUBARU at Southern Team Hyundai Nissan Subaru Volkswagen

Melissa Sigmon- SUBARU | Page 3

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.9
891 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

15 yrs, 3 mos

4.9

891 Reviews

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891 Reviews of Melissa Sigmon- SUBARU

July 08, 2026

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Employee Rating

Service was fast, service personnel were polite and patient , waiting room was comfortable, and car was clean when returned. All around a nice experience. It would only be better if routine maintenanc More

by FLMHULL
Service Price Transparency
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Recommend Dealer
Yes
Jul 08, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 03, 2026

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Excellent service and people who are always willing to listen and answer any questions. A pleasure working with them. More

by HONEYBEE69US
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Recommend Dealer
Yes
Jul 03, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 01, 2026

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Subaru and Nissan Service departs are always helpful knowledgeable and friendly. We always buy and service our vehicles at Southern Team. More

by bnlutjen
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Recommend Dealer
Yes
Jul 03, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 01, 2026

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The service was great the only thing was poor was ur AI phone service makes me not to call for that reason... More

by ejmiles2
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Recommend Dealer
Yes

Other Employees Tagged: Troy Brickner, Jennifer Tucker

Jul 03, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to provide us with this feedback.

June 29, 2026

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I have had better service at this facility. When I left this appointment, I was very unhappy. More

by Takers
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Recommend Dealer
No
Jun 29, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

A service was performed on Tequita's 2019 Forester. When she made the appointment, she had requested Greg Jennings to work on her vehicle. When she arrived at the appointment, she did not mention it and did not feel she should have mentioned that only Greg works on her car. After the work was completed, she realized Greg did not work on her car. Melissa Plyler apologized and offered that Greg come out and look at her car. He did come out and said everything was fine. She feels that since Southern Team has taken over, the place is going downhill. She came in to get her Commador paint sealant kit and was told we no longer give out kits. She was very upset and asked for a refund. Melissa Sigmon found her a kit. Jim Wise apologized and gave her Mike Kazee's direct number and made notes in the system that only Greg works on her car. She was happy I called and offered what I could do.

June 29, 2026

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Unlike my experiences with my previous Subaru from this dealership, my most recent visit went very well. The staff was informative, helpful, and had my Crosstrek serviced in a very reasonable amount of tim More

by KARENSUZANNE05
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: I don’t remember the person who completed my service, but she was super nice, too.

Jun 29, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 28, 2026

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Melissa Sigmon is wonderful. She is very friendly and sincerely works to take care of your needs while your car is being serviced. I have worked with her several times, and ev More

by SOOZBGOOZ678
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Recommend Dealer
Yes
Jun 29, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 27, 2026

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Fasts courtesy and satisfaction ! thank you for cleanness and checking everything on my Palasade xrt More

by weatie6
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Recommend Dealer
Yes
Jun 29, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 26, 2026

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The greeter people are great, always. They get you in quickly and the drop off spot helps eliminate waiting. The service was fast, checkout very efficient. I was in and out in record time More

by PLUCAS07200
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Recommend Dealer
Yes
Jun 26, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 25, 2026

Dealership Rating
Employee Rating

The team knows their customers. No pressure to purchase or fix other things but keeps me informed on what’s coming up. Love them! More

by KAROLYNSTOBER0
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Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Jun 25, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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