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Melissa Sigmon- SUBARU
Melissa Sigmon- SUBARU at Southern Team Hyundai Nissan Subaru Volkswagen

Melissa Sigmon- SUBARU | Page 80

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.9
847 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

14 yrs, 10 mos

4.9

847 Reviews

Write a Review

847 Reviews of Melissa Sigmon- SUBARU

May 23, 2023

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Employee Rating

I liked working with Melissa Sigmon. She seemed caring and honest. I took her recommendations. She was very refreshing to work with. I would say she's a "keeper" More

by VMANONI
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Recommend Dealer
Yes
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May 23, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 23, 2023

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Employee Rating

The dealership and personnel are great, Lisa was wonderful and answered all questions very very well. My only complaint is that I feel a little overwhelmed with surveys to written correspondence, em More

by FSUNWIRTZ
Recommend Dealer
Yes
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May 23, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 23, 2023

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Employee Rating

The finance folks leave much to be desired. Would not recommend this dealership because of them. More

by CCARL0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Keith Kelso

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May 23, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 23, 2023

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The service person was friendly and helpful. The service department did a great job that day. More

by DEBORAHAIDE
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Recommend Dealer
Yes
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May 23, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 22, 2023

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Bought 3 Subarus from them. Very friendly staff. Service department is a key reason to buy with them. More

by smlroger
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Workmanship
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Service Communication
Recommend Dealer
Yes
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May 23, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 22, 2023

Dealership Rating
Employee Rating

Not pleased that software problem not fixed or phone calls not returned in response to queries about satisfaction with service More

by DOLDRUM789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 23, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 20, 2023

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Employee Rating

Problem is still not fixed and problem occurred after you guys fixed another issue. Very unhappy. More

by REBECCAMUZZY
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 23, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 19, 2023

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Employee Rating

I was taken advantage of, and the make me pay for things I didn't need More

by mrmrsprophete2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Sam Williams, Alyse Allen, Troy Brickner , Mike Adams (Subaru), Harold Woody

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May 19, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 18, 2023

Dealership Rating
Employee Rating

The staff are always professional and great to work with. Melissa went above and beyond for me. You guys have a great staff and I would never change that. Thank you guys for all you do for us as your custome More

by LUCKYMOMMAOF2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

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May 19, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 18, 2023

Dealership Rating
Employee Rating

Melissa is always a pleasure to work with. Took care of my car, and when it had an issue they took care of that too! More

by Luke
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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