Melissa Sigmon- SUBARU
Melissa Sigmon- SUBARU at Southern Team Hyundai Nissan Subaru Volkswagen

Melissa Sigmon- SUBARU | Page 81

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

Contact Me
4.9
847 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

14 yrs, 10 mos

4.9

847 Reviews

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847 Reviews of Melissa Sigmon- SUBARU

May 17, 2023

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Employee Rating

Always friendly & helpful. The best part about coming here is the free oil change. I'm glad I purchased my Subaru here & will continue to give them my business! More

by BLAIR.KENNEDY2021
Service Price Transparency
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Recommend Dealer
Yes
May 17, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Positive feedback as always! Thank you.

May 15, 2023

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Excellent service! !! Kind, helpful, and ready to make your appointment experience wonderful! Thank you for the awesome van ride to the mall (Brad)!! More

by ccrookshanks
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 13, 2023

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Southern Team really cares about their customers - best customer service I have EVER experienced. Sales, Service, Finance - even the courtesy shuttle drivers - are wonderful to work with. I have now purcha More

by MINDY.BRINSON
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mel Dobbs , Jason Garner, David in Finance

May 15, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 12, 2023

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Was there for 3 hours. But she was great. Very nice and let me know what was going on. More

by BUSTABUZZY
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Recommend Dealer
Yes
May 12, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 10, 2023

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Very courteous with quick service explanation, good people to deal with and will buy again from same More

by HICKSG82
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Recommend Dealer
Yes

Other Employees Tagged: Mark Baker , Mike Adams (Subaru)

May 11, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 10, 2023

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Service Department not fixed Ascent problems with transmission. Had car there 3 time still same proble. Extremely disappointed with service Department. More

by WILPAM0
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Recommend Dealer
Yes
May 10, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 11, 2023

WILPAM0 responded

Wilson Webb 2021 Subaru Ascent Cell#540-312-3874 Having transmission problems where you can feel the belt slip. At times it feels like you are riding over a rumble strip. I took am 60 mile drive in it and I felt it slip 3 times. It seems to act up when you let off gas, especially going up hill and let the car coast then give it gas, Also does it when using cruise control, coming up on car in front and the car will slow down then you get in left lane and the cruise control speeds up I have felt it then. Also making a intermitant noise when shifting into drive. I have left a message for your Service Advisor to call me on 05/11/23 so I can reschedule an appointment to bring car back in for the third time, I had the car in for this problem on 05/01/23 and you updated software but this did not seem to fix the problem. Also you Service Tech said the noise it was making when you shift into drive was normal. It didn't make a noise when I bought it new and if it had I wouldn't have bought it. Thank you, Wilson Webb 540-312-3874

May 06, 2023

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Pleasant professional. and efficient.We have never had a better experience with an automobile dealer. More

by billpalleria
Recommend Dealer
Yes
May 08, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 06, 2023

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Very good place to take your car to get it worked on people are very nice always wanting to help More

by JEREKING777
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Recommend Dealer
Yes
May 08, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 05, 2023

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I have an 05 Forestor and have had it serviced here for years. I have been aprehensive of bringing it in because of the age thinking they don't want to take care of this old thing, but that hasn't been th More

by THECLEANINGLADIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 03, 2023

Dealership Rating
Employee Rating

Took 2+ hours for an oil change & tire rotation. Then they changed out a brand new activated carbon cabin filter (saying its was dirty because it was gray) and put in a non-carbon cabin filter. The More

by kenandpatjunk
Recommend Dealer
No
May 03, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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