Melissa Tyler
Melissa Tyler at DCH Wappingers Falls Toyota
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Melissa Tyler | Page 2

Service Appointment Coordinator

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8
262 Reviews

Dealership Experience

6 yrs, 1 mo

Languages Spoken

English English

4.8

262 Reviews

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262 Reviews of Melissa Tyler

December 01, 2023

Dealership Rating
Employee Rating

Excellent service and very positive attitude towards the customer,team effort very efficient ,thank you for the wonderful service More

by SOCCERMAMA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2023

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

November 28, 2023

Dealership Rating
Employee Rating

Waiting for NY inspection and oil - 2 hours later they say they want to do several other non-essential things which will take another 90 minutes. Should have ALL been done in less than 2 hours ! More

by LARRYKUNZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 30, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

November 27, 2023

Dealership Rating
Employee Rating

Everyone is very nice also the place is clean. They are on point about there job More

by Mrs Connell
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Korwatch

Nov 27, 2023

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star rating for our team!

November 24, 2023

Dealership Rating
Employee Rating

Good people to deal with thank you prices could be better overall I love my truck More

by DUCKHUNTER1960
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 25, 2023

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

November 17, 2023

Dealership Rating
Employee Rating

On-time, reliable, and very nice to customers, make sure the cars are in perfect condition, and even make it easier for customers to afford servicing by providing payment plans. the workers are very smart a More

by ROSEMARYMILLINGTON
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 17, 2023

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our team provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

November 17, 2023

Dealership Rating
Employee Rating

Friendly prompt service. The coffee and tea service is appreciated. What happened to the bagels? More

by Jane Vagnoni
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your feedback. We'll share your comments with our management team in order to improve your next visit.

November 13, 2023

Dealership Rating
Employee Rating

This dealership and their staff are absolutely incredible people. They are so considerate, caring, and beyond helpful. Me and my family will be returning to this dealership for service and vehicles from now More

by JJAWOROWSKI055
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Dylan Abell, Jason Gasiunas, Mathew Rivera , Also Dennis Pitcher is an amazing guy himself and has helped out me and my family and sold us 2 cars in 2 months!

Nov 14, 2023

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience. We are thrilled to hear that our team was so helpful and you're pleased with everything.

November 07, 2023

Dealership Rating
Employee Rating

I drive all the way from Westchester County to come to this Toyota dealer! It’s friendly, organized and very clean! Each trip home, I always think about how glad I am that I came all the way up to Dutche More

by Robinflower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Mathew Rivera

Nov 08, 2023

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience. We are thrilled to hear that our team was so helpful and you're pleased with everything!

Nov 08, 2023

Robinflower responded

You are welcome - -You’re the best!!!🤗

November 03, 2023

Dealership Rating
Employee Rating

I should not have to wait for 2 hours to get a oil change and inspection. Improvements is needed. More

by FAITHISFORSURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 07, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

November 02, 2023

Dealership Rating
Employee Rating

Why am I forced to write words in a review? That is a silly requirement. :-) More

by DH8
Service Price Transparency
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Recommend Dealer
Yes
Nov 02, 2023

DCH Wappingers Falls Toyota responded

Thanks for your 5-star rating for our team!

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