Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Melissa Tyler
Melissa Tyler at DCH Wappingers Falls Toyota

Melissa Tyler

Service Appointment Coordinator

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.8
359 Reviews

Dealership Experience

7 yrs, 11 mos

Languages Spoken

English English

4.8

359 Reviews

Write a Review

359 Reviews of Melissa Tyler

March 09, 2026

Dealership Rating
Employee Rating

Thanks for doing a great job with my rear traction cable corrosion sheathed replacement and the gas tank work! More

by kirschnerck58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

Report | Print
Mar 09, 2026

DCH Wappingers Falls Toyota responded

Thank you for your review! We're glad to hear our team did a great job taking care of your vehicle and completing the repairs. We truly appreciate your feedback and look forward to assisting you again in the future!

March 06, 2026

Dealership Rating
Employee Rating

I am very satisfied with DCH Wappingers Falls. . I recommend their services. It easy to book and they always keep in touch for whatever questions you have. More

by RAMOSBERNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

Report | Print
Mar 06, 2026

DCH Wappingers Falls Toyota responded

Thank you for your recommendation! We're happy to hear you're very satisfied with DCH Wappingers Falls Toyota. It's great to know our team made scheduling easy and kept you informed throughout the process. We truly appreciate your support and look forward to assisting you again!

March 02, 2026

Dealership Rating
Employee Rating

Great. Everyone is super nice and helpful. But awfully annoying with the survey links though. More

by Zoelinseth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

Report | Print
Mar 02, 2026

DCH Wappingers Falls Toyota responded

Thank you for your honest feedback! We’re so glad to hear that you found our team nice and helpful. We also appreciate your note about the survey links and understand how they can feel excessive. Your input is valuable, and we’ll certainly keep it in mind as we work to improve the overall experience.

February 28, 2026

Dealership Rating
Employee Rating

A great place to buy a car and also to have your car serviced. Everyone is extremely nice and helpful. More

by Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

Report | Print
Feb 28, 2026

DCH Wappingers Falls Toyota responded

Hi Ellen, thank you for the wonderful review! We’re so glad to hear that you’ve had a great experience both purchasing your vehicle and servicing it with us. Our team takes pride in being helpful and welcoming, and your kind words truly mean a lot. We look forward to continuing to assist you whenever you need us!

February 26, 2026

Dealership Rating
Employee Rating

The fact that Toyota’s reliability is nowhere as good as it once was is no reflection on Laura. She told me to bring the truck straight back after it had been there the day before and that she’d sort out th More

by YCXG2ZP8VZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

Report | Print
Feb 26, 2026

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! While we’re sorry to hear about the concerns with your truck, we’re so glad Laura took great care of you. Keeping her word and making sure those software glitches were resolved quickly is exactly the level of service we strive for at DCH Wappingers Falls Toyota. We truly appreciate your feedback and your trust in our team!

January 05, 2026

Dealership Rating
Employee Rating

Judy Deems is fantastic. We were going on a trip. The car needed repair with hardly any time available. She managed to get us in, have the repair i & we were able to leave o More

by EXRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

Report | Print
Jan 05, 2026

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We’re thrilled to hear that Judy went above and beyond to get your vehicle taken care of in such a short timeframe. Making sure you could leave on time for your trip is exactly the level of care we strive for. We’ll be sure to share your kind words with Judy and our service team. We truly appreciate your trust and look forward to assisting you again in the future!

January 05, 2026

Dealership Rating
Employee Rating

Lauren has been great always. Mechanic great also, talked to us in person. Thank you More

by mroczek06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

Report | Print
Jan 05, 2026

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We’re so happy to hear that Lauren consistently provides great service and that our mechanic took the time to speak with you personally. We truly appreciate your kind words and your trust in our team. We look forward to assisting you again at DCH Wappingers Falls Toyota!

January 01, 2026

Dealership Rating
Employee Rating

Service is good. But parts are very expensive. And its a long wait to get your car serviced. More

by JUDYANDRICHJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

Report | Print
Jan 02, 2026

DCH Wappingers Falls Toyota responded

Thank you for your honest feedback. We’re glad to hear you found the service good, and we understand your concerns about parts pricing and wait times. Your comments are important to us and will be shared with our team as we continue working to improve the overall experience. We appreciate you taking the time to let us know.

December 31, 2025

Dealership Rating
Employee Rating

Amazing service my car was done is a fast and professional way looking fordward to my next service visit More

by TAVAREZNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

Report | Print
Jan 01, 2026

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re glad to hear your service was fast and professional. We appreciate your trust and look forward to seeing you at your next visit!

December 26, 2025

Dealership Rating
Employee Rating

Great customer service and helped out alot. thank you to the team. Especially Josh, and Avi More

by HARNEET172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kolozy, Michael Newsham, Thomas Hackett, Ben Carlson, Jason Gasiunas, Mathew Rivera, Joshua Johns, Judy Deems, Lauren Fusaro

Report | Print
Dec 26, 2025

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We’re glad to hear that our team provided great service and were able to help. Josh and Avi will be thrilled to hear your kind words. We truly appreciate your trust and support!

1
2
...
36

Dealership Inventory (283 Vehicles)

used 2024 Nissan Rogue car, priced at $17,692
2024 Nissan Rogue
used
Gun Metallic exterior
Automatic
All-wheel Drive
$17,692
View Details
used 2024 Mazda Mazda3 car, priced at $20,791
2024 Mazda Mazda3
used
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
$20,791
View Details
used 2018 Ram 1500 car, priced at $15,491
2018 Ram 1500
used
Brilliant Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
$15,491
View Details
used 2023 Toyota Highlander car, priced at $32,990
2023 Toyota Highlander
used
Celestial Silver Metallic exterior
Automatic
All-wheel Drive
$32,990
View Details
new 2026 Toyota Tacoma car, priced at $48,598
2026 Toyota Tacoma
new
01l7 exterior
Automatic
Four-wheel Drive
$48,598
View Details
used 2023 Hyundai Kona car, priced at $18,490
2023 Hyundai Kona
used
Ultra Black exterior
Automatic
All-wheel Drive
$18,490
View Details
View All Inventory