Melvin Alston

My service advisor, Melvin, was absolutely superb. He clearly laid out the required and optional work my vehicle needed. He kept me informed about the status of the work. Further, the dealership f He clearly laid out the required and optional work my vehicle needed. He kept me informed about the status of the work. Further, the dealership facility was spotless and very comfortable. This was my first experience with this dealership as we just moved from Charleston SC and we will use them again when next we need maintenance. Thank you very much for the excellent experience. More

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ThThis was my first oil change and checkup, and it was an exceptional experience. From the moment I met Melvin, my service representative, I was informed about the entire process. The service time was short, exceptional experience. From the moment I met Melvin, my service representative, I was informed about the entire process. The service time was short, and I was promptly notified via phone and text. It was a wonderful first time experience.is was my first oil change and check up. It was top notch service all the way. From meeting Melvin, my Svs Rep let me know what was happening with the car from beginning to end. The service time did not take long and I was notified with a phone call and through text. It was a wonderful first time experience.. More

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My check-in experience was with Melvin, he’s an awesome person who loves what he does and it shows, I couldn’t ask for anyone better than Melvin. Keep up the great work Melvin. person who loves what he does and it shows, I couldn’t ask for anyone better than Melvin. Keep up the great work Melvin. More

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My experience at Jim Hudson was excellent. Mr. Alston assisted me for my service check and it was an awesome experience. I always request him because he is always personable and engaging. He g Mr. Alston assisted me for my service check and it was an awesome experience. I always request him because he is always personable and engaging. He goes above and beyond tto provide great customer service. I highly recommend him. More

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Excellent service! Melvin kept me updated on the service progress and everyone was so friendly! Melvin kept me updated on the service progress and everyone was so friendly! More

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Always give red carpet treatment and provide go communication as your car is being serviced communication as your car is being serviced More

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Service was scheduled and completed in a timely manner. Melvin took care of everything for me. Melvin took care of everything for me. More

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It’s always a pleasure to schedule my vehicle for service through Mr Alston. He makes you feel right at home and he has excellent customer service. through Mr Alston. He makes you feel right at home and he has excellent customer service. More

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In town on a family medical situation and she treated me like a caring friend. Got me on the road like I was a long time customer. If I weren't retired, she would be working for me. like a caring friend. Got me on the road like I was a long time customer. If I weren't retired, she would be working for me. More

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Mr. Melvin Alston, is the BEST of the BEST when it comes to communication & in the service department. I’ve been a LOYAL customer for almost 20 years ( since Lexus was on Two Notch Rd.) As for my latest pur to communication & in the service department. I’ve been a LOYAL customer for almost 20 years ( since Lexus was on Two Notch Rd.) As for my latest purchase… Ashley was amazing & made the transition into my all new IS 350F exceptionally easy. I LOVE the customer service I receive & will definitely recommend it to others. More

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