Melvin Alston
Melvin Alston at Jim Hudson Lexus

Melvin Alston | Page 15

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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5.0
313 Reviews
5.0

313 Reviews

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313 Reviews of Melvin Alston

March 22, 2023

Dealership Rating
Employee Rating

Dealership and Dealer presenter were professional, knowledgeable and polite. The problem was explained and was rectified. My tires were examined. More

by Trapp.charlene
Recommend Dealer
Yes
Mar 22, 2023

Jim Hudson Lexus responded

We love to see five-star reviews on the Jim Hudson Lexus of Columbia page! Thank you for stopping in for service and sharing your experience. See you down the road!

March 16, 2023

Dealership Rating
Employee Rating

My previous visit for service was done in excellency. Erik Due as well all of persons that I encounter were very helpful and courteous. Danny, Shawn, Danil, as well as Melvin all conduct themselves in pr More

by Baiken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2023

Jim Hudson Lexus responded

The team appreciates your kind words. Thank you for being a loyal client of Jim Hudson Lexus of Columbia!

March 15, 2023

Dealership Rating
Employee Rating

Great experience. Scheduled my oil change online. Was very easy. Melvin was my service advisor. Super friendly and thorough. More

by ccrompton79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2023

Jim Hudson Lexus responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with Melvin and the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you back again down the road!

March 13, 2023

Dealership Rating
Employee Rating

Great service provide when i take in . my 2017 ES350 for maintenance. My salesman is GREAT. More

by Maryricedavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lalo Bellamy

Mar 14, 2023

Jim Hudson Lexus responded

Thank you so much for reviewing Jim Hudson Lexus of Columbia! We look forward to assisting you with your 2017 Lexus ES 350 again in the future!

March 13, 2023

Dealership Rating
Employee Rating

The 15000 mile check up and alignment rotate balance, valet service and getting a detailed car returned to me was like having a new car again. More

by Trpiclprincss13
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Barry Frick, Tony Locklear , Darryn Russ

Mar 13, 2023

Jim Hudson Lexus responded

We are glad that we could offer such excellent service and have your car driving like new again! It means a lot to our team to hear these kind words and we appreciate your support. Safe travels down the road!

March 11, 2023

Dealership Rating
Employee Rating

Good customer service, professional and courteous. Great on explaining condition of vehicle and service needed. More

by Blmoses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2023

Jim Hudson Lexus responded

We are so happy that the Jim Hudson Lexus of Columbia team delivered an excellent experience, and thank you for taking the time to leave us a review!

March 03, 2023

Dealership Rating
Employee Rating

Kyle was very helpful and knowledgeable about the car we were interested in. He is a five star employee for the dealership. Ver considerate and we are happy to have had him assist with this purchase. More

by jalmyers47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Reed, Mike Hill

Mar 06, 2023

Jim Hudson Lexus responded

We will be sure to pass along your kind words to Kyle. Thank you for working with the Jim Hudson Lexus of Columbia team. We hope you enjoy the new car!

February 22, 2023

Dealership Rating
Employee Rating

I have received an excellent schedule maintenance auto check up. I was sent an email with a video showing that I had an issue w/ rear right tire and the tire had to be replace. The other check points, whi More

by jayrob1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2023

Jim Hudson Lexus responded

Thank you for taking the time to recommend the Jim Hudson Lexus of Columbia team! We're grateful for your continued confidence in us to get the job done. We're always here to help. Drive safely!

Feb 22, 2023

jayrob1966 responded

I am well pleased with the great service that I have received from Jim Hudson's Lexus

January 21, 2023

Dealership Rating
Employee Rating

Professional ,kind, concerning, make sure your wait is not long, car very clean before leaving dealership. Mr Melvin Austin in service department is one of a kind. I know my car is in the right hands. It More

by Pasimonsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hill

Jan 23, 2023

Jim Hudson Lexus responded

Thanks for trusting us to be professional, kind, and nice to work with. We appreciate your business and feedback about us here at Jim Hudson Lexus of Columbia! See you and your vehicle again next time you need our assistance.

January 18, 2023

Dealership Rating
Employee Rating

Truly professional organization goes out of the way to make sure of customer satisfaction each and every time More

by hlogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2023

Jim Hudson Lexus responded

We are grateful to have your business. Thanks for taking the time to leave us a review! - The Jim Hudson Lexus of Columbia Team

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