Mia Castle | Page 4

Getting to Ms. Mia Castle! She offers top-tier customer service. She will ensure you have what you want and when you need it. She listens and is more than knowledge Mia Castle! She offers top-tier customer service. She will ensure you have what you want and when you need it. She listens and is more than knowledgeable about Mercedes-Benz products and experience. Note that once you buy from her, you will be a loyal customer again. Relationships are important, especially when spending your money, and Mia knows how to make sure that we are treated well. Where the review goes from a 5 to a 4 is the dealership, not the sales team. Placed downtown Annapolis, it is a high-traffic area, so the dealership is small compared to some, and may wait to pull the car you like, or if you have to get service, require a longer you drive a few minutes down the road. While one waits, the lounge area is stocked with snacks, coffee, other beverages, and a TV to help one pass the time. More

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Mia is AMAZING! !! She went above and beyond to get my 2019 Mercedes issues taken care of. And put me in the newer Mercedes that I've been looking for!! Would recomme !! She went above and beyond to get my 2019 Mercedes issues taken care of. And put me in the newer Mercedes that I've been looking for!! Would recommend her to everyone!! 10 out of 10 for sure!!! More

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Mia , provided the ultimate customer experience. She really made me feel important as a first time customer at the Mercedes Benz of Annapolis by being prompt with her responses and showed a great de She really made me feel important as a first time customer at the Mercedes Benz of Annapolis by being prompt with her responses and showed a great deal of knowledge of the vehicles. Mia also displayed a high level of professionalism throughout the buying process. I’m excited to have her as my salesperson for future purchases!! More

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Mia was very helpful through the whole process. Professionalism, knowledgeable and great customer service some of the words I can describe the experience. Thank you. Professionalism, knowledgeable and great customer service some of the words I can describe the experience. Thank you. More

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Ms. Castle is thoroughly professional -- She is promptly responsive and her persistance and follow through admirable. I had a complex buying experience. I bought an MB S560 coupe sight unseen from MB of responsive and her persistance and follow through admirable. I had a complex buying experience. I bought an MB S560 coupe sight unseen from MB of Annapolis. I am in Northern California. She handled the complexities and twists and turns of the process and of the title and registration transfer from MD to CA by a overly beaurocratic third party and less than reasonable demands of the CA DMV with patience -- superbly. She walked with me through the entire process step by step. I cannot recommend her highly enough. More

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Mia & the Annapolis team were outstanding. They made my first purchase with them seamless. With many facets to the transaction, they did not miss a beat. Mia in particularly. Her follow up and They made my first purchase with them seamless. With many facets to the transaction, they did not miss a beat. Mia in particularly. Her follow up and expertise in such matters showed from start to finish! Thanks, Mia More

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Mia actually managed to make the car buying process fun! Highly recommend anyone looking for a car to ask for Mia! Highly recommend anyone looking for a car to ask for Mia! More

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Arella was the best! So patient and kind. I enjoyed my experience at Annapolis Mercedes Benz. Thank you! So patient and kind. I enjoyed my experience at Annapolis Mercedes Benz. Thank you! More

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Mia is absolutely wonderful! Very knowledgeable and polite. She has made this a smooth sailing experience for me. Mia has been great from start to finish I’m very grateful for h Very knowledgeable and polite. She has made this a smooth sailing experience for me. Mia has been great from start to finish I’m very grateful for her assistance! I would definitely recommend her services to family and friends anytime! More

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This is a top-notch dealership with a wide selection of vehicles, transparent pricing, knowledgeable and friendly staff, excellent customer service, and reliable after-sales support. Mia who guided and hel vehicles, transparent pricing, knowledgeable and friendly staff, excellent customer service, and reliable after-sales support. Mia who guided and helped me through the entire buying process from beginning to end, made this car buying experience a hassle-free process. More

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