Mia Castle | Page 4

Professional and personable! A wonderful experience. Mia Castle was professional, personable and informative. In my many years of buying cars she is the best salesperson I've en A wonderful experience. Mia Castle was professional, personable and informative. In my many years of buying cars she is the best salesperson I've encountered. Allen Belcher in finance was the same. Well done MB of Annapolis. 5 stars. More

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Great Teamwork Derek jumped in to help with the delivery and orientation on my new C300 when my sales rep had an emergency and couldn't make our appointment. Derek w Derek jumped in to help with the delivery and orientation on my new C300 when my sales rep had an emergency and couldn't make our appointment. Derek was extremely thorough and unfailingly pleasant, indulging my many questions and ensuring my experience with buying from MB Annapolis was everything I expected, and more. More

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Mia is knowledgeable and kind, she helped me find the perfect car for me and my family (2 kids and 2 dogs). The process was smooth and she answered all of my questions and concerns, something I know Wilb perfect car for me and my family (2 kids and 2 dogs). The process was smooth and she answered all of my questions and concerns, something I know Wilbert will appreciate also (my labradoodle.) I will be back to work with her again when the time for another car is needed. More

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They provided outstanding customer service and I would definitely go thru them again when purchasing a car. They weren’t pushy and made me feel very comfortable definitely go thru them again when purchasing a car. They weren’t pushy and made me feel very comfortable More

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Mia is very professional, knowledgeable, polite, quick to respond and a pleasure to work with! She helped me get my dream car that I have been waiting for for 20years, in a matter of hours! I can’t express respond and a pleasure to work with! She helped me get my dream car that I have been waiting for for 20years, in a matter of hours! I can’t express my gratitude enough to have her as my salesperson and would recommend her in a heartbeat! More

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Mia was not a pushy sales person. She knows her JOB very well. Not our first car buying rodeo but we definitely have found a gem. All around. Thanks Rating 10 out of 11. First time Mercedes buyers wish we well. Not our first car buying rodeo but we definitely have found a gem. All around. Thanks Rating 10 out of 11. First time Mercedes buyers wish we did it sooner More

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This is our second experience with this dealer and boy it's definitely hard to leave them. They meet our expectation every time. We came in and told them what we wanted and they executed; hassle free no b it's definitely hard to leave them. They meet our expectation every time. We came in and told them what we wanted and they executed; hassle free no back and forth. This time around we had the pleasure to work with Mia Castle and she was awesome. Her customer service is impeccable. She was very attentive and made sure we were comfortable the whole time. We saw the car we really wanted but didn't consider it because it was above our price point but Mia pushed for it and made it happen! We came out with our dream car and to top it off, I got a birthday gift from the accessories shop on the house. We also worked with Dean Cunningham and Larry Cash and they were awesome also. They all worked together and made things happen for us. It was truly a seamless process. We will definitely remain a loyal customer. Thank you! More

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Mia Castle is a gift. I am so deeply grateful for her skilled, honest and kind assistance.  She is real, relaxed and goes the extra mile at every turn. She gracefully facilitated the search for the vehic skilled, honest and kind assistance.  She is real, relaxed and goes the extra mile at every turn. She gracefully facilitated the search for the vehicle I was looking for and met all my questions along the way including the details of transport with ease and excellence. I found her to be an extraordinary human being of integrity and I feel privileged to know her - to know someone such as her who exists on this planet.  Her clients as well as Mercedes-Benz are very blessed by her phenomenal assistance and utmost care, concern and knowledge.  She offered perfect help navigating this new and intimate process of finding and delivering a vehicle I love and which will be a second home as I journey the world.   More

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For our Sales officer Ms. Mia Castle Ms Castle is a significant asset to this Dealership, and one of the reasons we continue to return to Annapolis to purchase our new Mercedes. She is Ms Castle is a significant asset to this Dealership, and one of the reasons we continue to return to Annapolis to purchase our new Mercedes. She is resourceful, actively engaged, and effectively responds to our questions. When we purchased our 2020 GLS 450 from her, she expertly and patiently explained all the new features. We appreciate all the guidance and assistance she has provided Drs. Kenneth & Sudha Haley More

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I purchased a GL63 AMG CPO from this dealership from 200 miles away. Communication was great - fast - efficient - and they covered my rental car to get to the dealership. I had my family at a hotel waiting miles away. Communication was great - fast - efficient - and they covered my rental car to get to the dealership. I had my family at a hotel waiting for me so I was in and out in under 20 minutes. Mia was phenomenal and responsive via text and phone as I was working through the transaction and the finance manager Allen was great to work with. Gorgeous location - great vehicle - A+. I will buy my vehicles from this dealer going forward even though the location is far from home. More

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