Dealership Experience
10 yrs, 10 mos
Industry Experience
10 yrs, 10 mos
Specialties & Trainings
Cadillac Certified Sales Consultant
Employee Video
242 Reviews
Write a Review242 Reviews of Michael Caccese
November 09, 2023
Cadillac is my brand! My mother drove one when I was a kid and now I follow her lead. This is my 4th purchase and it went smoothly and easily. I have always had success My mother drove one when I was a kid and now I follow her lead. This is my 4th purchase and it went smoothly and easily. I have always had success at Otto and enjoy the staff and the facility. More
Other Employees Tagged: Declan Cohen, Steve LeMon
October 23, 2023
My experience with Otto Cadillac dealership has been a very good one. I’ve used Otto Cadillac dealership for many years. The salesman, Mike Caccese is very knowledgeable and patient with his customers. He very good one. I’ve used Otto Cadillac dealership for many years. The salesman, Mike Caccese is very knowledgeable and patient with his customers. He is always prompt getting back to the customer if need be, I can’t say enough good about the service area directly. Dealing with Bill McLean. I always said you can purchase a car anywhere however, the reason I go to Otto is because of the service area they treat you well with respect and very knowledgeable. My overall experience with Otto is always excellent. More
Other Employees Tagged: Declan Cohen, Bill McLean, Roger Prentiss
October 17, 2023
New upgrades easy Service, very personal and nice amenities. Booking appointments are seamless! Flexible with adjusting scheduling amenities. Booking appointments are seamless! Flexible with adjusting scheduling More
Other Employees Tagged: Declan Cohen, Bill McLean, Roger Prentiss, Amber Young , Dawn Crossley
October 06, 2023
I would recommend dealer to friends & family & look forward to purchasing another vehicle in the future The man that delivered car to me was also very nice & extremely professional. forward to purchasing another vehicle in the future The man that delivered car to me was also very nice & extremely professional. More
Other Employees Tagged: Declan Cohen, Ian Maher
October 04, 2023
Thank you for all the help especially Bill for all the help at the RMV. help at the RMV. More
Other Employees Tagged: Declan Cohen, Ian Maher
September 29, 2023
I felt they were honest and genuine in their selling approach. I brought the vehicle back( no fault of Otto) due to clogged vent and they fixed it in 2 hours and I had an Otto employee bring me back to approach. I brought the vehicle back( no fault of Otto) due to clogged vent and they fixed it in 2 hours and I had an Otto employee bring me back to work and pick me up when the vehicle was ready. They were very user friendly! More
Other Employees Tagged: Declan Cohen, Ian Maher
September 27, 2023
Excellent customer service. I would have no problem recommending your dealership to anyone working for Cadillac I would have no problem recommending your dealership to anyone working for Cadillac More
Other Employees Tagged: Declan Cohen
September 21, 2023
I have always had a great experience at Otto, from purchasing my car to having it serviced. purchasing my car to having it serviced. More
Other Employees Tagged: Ian Maher, Bill McLean, Amber Young
September 18, 2023
When unexpectedly faced with getting a new car fast, I searched inventory at many local car dealerships; some of this searching was done in the middle of the night when I couldn’t sleep. Two weeks into my searched inventory at many local car dealerships; some of this searching was done in the middle of the night when I couldn’t sleep. Two weeks into my search and once again in the wee hours of the morn’, I opened up Otto Cadillac’s website and perused their inventory. I quickly found two vehicles I wished to test drive and filled out the online contact form. Quicker than I expected, I received a reply and was in the dealership a few hours later. I was greeted enthusiastically by two people upon entering (one was being trained) and was quickly paired with a salesman. In the mere timeframe of an hour and a half, I had two test drives on the SUV’s I had originally chosen, and was back to work knowing I would be picking up my new car in two days (they offered one day but I chose two). My salesman, finance manager and receptionists greeters were beyond helpful, friendly and accommodating. As a middle-aged (yikes, I don’t like saying that) yet young lady, I found this car buying experience the best to date and will most definitely recommend Otto Cadillac as a great place to find, purchase and service (upon getting my vehicle, I noticed one thing that needed servicing. I was accommodated very quickly and had my car back the same day at no extra cost to me.) a vehicle. Thank you to all at Otto Cadillac who made this SUV all mine! More
Other Employees Tagged: Declan Cohen, Bill McLean, Roger Prentiss, Amber Young , Dawn Crossley, The gentleman who went over all of the cars features, five stars
September 16, 2023
This was my first ever, online auto purchase. Needless to say, I was very nervous about making such a purchase, sight unseen. The associates at Otto Cadillac made it easier with their willingness Needless to say, I was very nervous about making such a purchase, sight unseen. The associates at Otto Cadillac made it easier with their willingness to help and their very professional and courteous demeanor. They even held my car longer than the allotted three days, when my pre purchase inspectors could not make it within the time allotted to survey the car. Ian Maher was very kind and did a great job explaining Otto Cadillac's procedures and Mike Caccese was very helpful with all my questions and requests. Declan in finance, prepared all my paperwork and arranged the shipping with a very competent company that picked up my car very promptly. I fully recommend the team at Otto Cadillac if you are shopping for a car. They will give you a good deal and take good care of you, most definitely. They deserve at least five stars! More
Other Employees Tagged: Declan Cohen, Ian Maher, Sean MacWhinnie

