Michael Caccese | Page 13

I have always had a great experience at Otto, from purchasing my car to having it serviced. purchasing my car to having it serviced. More

by lblum2318 Verified Customer Verified Customer

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When unexpectedly faced with getting a new car fast, I searched inventory at many local car dealerships; some of this searching was done in the middle of the night when I couldn’t sleep. Two weeks into my searched inventory at many local car dealerships; some of this searching was done in the middle of the night when I couldn’t sleep. Two weeks into my search and once again in the wee hours of the morn’, I opened up Otto Cadillac’s website and perused their inventory. I quickly found two vehicles I wished to test drive and filled out the online contact form. Quicker than I expected, I received a reply and was in the dealership a few hours later. I was greeted enthusiastically by two people upon entering (one was being trained) and was quickly paired with a salesman. In the mere timeframe of an hour and a half, I had two test drives on the SUV’s I had originally chosen, and was back to work knowing I would be picking up my new car in two days (they offered one day but I chose two). My salesman, finance manager and receptionists greeters were beyond helpful, friendly and accommodating. As a middle-aged (yikes, I don’t like saying that) yet young lady, I found this car buying experience the best to date and will most definitely recommend Otto Cadillac as a great place to find, purchase and service (upon getting my vehicle, I noticed one thing that needed servicing. I was accommodated very quickly and had my car back the same day at no extra cost to me.) a vehicle. Thank you to all at Otto Cadillac who made this SUV all mine! More

by pattymcmc Verified Customer Verified Customer

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This was my first ever, online auto purchase. Needless to say, I was very nervous about making such a purchase, sight unseen. The associates at Otto Cadillac made it easier with their willingness Needless to say, I was very nervous about making such a purchase, sight unseen. The associates at Otto Cadillac made it easier with their willingness to help and their very professional and courteous demeanor. They even held my car longer than the allotted three days, when my pre purchase inspectors could not make it within the time allotted to survey the car. Ian Maher was very kind and did a great job explaining Otto Cadillac's procedures and Mike Caccese was very helpful with all my questions and requests. Declan in finance, prepared all my paperwork and arranged the shipping with a very competent company that picked up my car very promptly. I fully recommend the team at Otto Cadillac if you are shopping for a car. They will give you a good deal and take good care of you, most definitely. They deserve at least five stars! More

by abcaquatic Verified Customer Verified Customer

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I am a retuning customer to Otto Cadillac,and let me tell you they never disappoint. From the moment you walk in you are treated like family. Our salesman Michael was absolutely amazing, knowledgeable, and e you they never disappoint. From the moment you walk in you are treated like family. Our salesman Michael was absolutely amazing, knowledgeable, and extremely friendly. He always returned my calls and keep in touch throughout the entire process. I would highly recommend this dealership to anyone looking for a new or used vehicle. More

by mgdtires Verified Customer Verified Customer

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Great experience from the start, communication so far has been great as far as sales and financing been great as far as sales and financing More

by mongus62 Verified Customer Verified Customer

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Buying a car from Otto Cadillac was a great experience. Everyone was very friendly and accommodating. The process was quick and easy. I drove away in my new car in less than 3 hours. A big thanks to Mike, Everyone was very friendly and accommodating. The process was quick and easy. I drove away in my new car in less than 3 hours. A big thanks to Mike, Declan and Jared. I love my new Cadillac and the service you provided! More

by msomerville Verified Customer Verified Customer

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I am very impressed with the attention given by the staff in purchasing my new XT5. The car buying experience was made simple, enjoyable, and stress free. Mike, in sales department, is knowledgeable, skilled in purchasing my new XT5. The car buying experience was made simple, enjoyable, and stress free. Mike, in sales department, is knowledgeable, skilled and attentive in guiding the customer to a purchase/lease that meets their preferences and financial needs. I felt he had my best interest in mind at all times. Declan was thorough in communicating a detailed breakdown of expenses and options to protect my investment. I appreciated the clarity that he provided. With my previous XT4 vehicle, Bill and Amber in the service department have provided exceptional oversight of all maintenance needs to insure that my car’s performance is maximized. I am confident that the same will happen with my new car. They are on top of their game! Nelson was great in preparing final tasks on my new car and explaining all the necessary safety items and amenities of the vehicle before sending me on my way. Thanks to everyone at Otto for an exceptional experience! More

by lconstantino Verified Customer Verified Customer

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Mike is always very helpful, Tell him what I need and he takes care of it. takes care of it. More

by TTORANI Verified Customer Verified Customer

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Fast, easy and good service. Good staff that were thorough and knowledgeable. Would recommend them Good staff that were thorough and knowledgeable. Would recommend them More

by Debra hurley Verified Customer Verified Customer

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The service department goes above and beyond to assist the customer. Excellent customer relations always! the customer. Excellent customer relations always! More

by irenerassias Verified Customer Verified Customer

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