Dealership Experience
1 yr, 7 mos
Industry Experience
3 yrs, 2 mos
102 Reviews
Write a Review102 Reviews of Michael Franks
February 15, 2024
Very nice dealership. My sales men was very nice and addressed all my concerns and got everything done very satisfied and good experience. My sales men was very nice and addressed all my concerns and got everything done very satisfied and good experience. More
Other Employees Tagged: Catherine Ferry
January 02, 2024
Michael made buying my first car such a pleasant experience. He was helpful and patient and operated with a respectful and kind demeanor throughout the whole experience. Me and my family are gratefu experience. He was helpful and patient and operated with a respectful and kind demeanor throughout the whole experience. Me and my family are grateful for his help and we will absolutely be repeat customers when looking for our next car. I can’t say enough good things! More
Other Employees Tagged: John Cavanaugh, Noha Amin
December 31, 2023
We recently traded in our 2011 328i for a leased 2023 X1 at Flemington BMW. Zaneta and Mike were amazing, making the process seamless. Kudos to Cathy and Noha for a smooth financial experience. Exceptional at Flemington BMW. Zaneta and Mike were amazing, making the process seamless. Kudos to Cathy and Noha for a smooth financial experience. Exceptional service – our preferred BMW dealer in NJ! Highly recommend. More
Other Employees Tagged: Noha Amin, Catherine Ferry, Zaneta Graf
December 29, 2023
Michael along with Vince, Ed and Noha made every step of this transaction seamless! I will recommend Flemington BMW to all my family and friends! this transaction seamless! I will recommend Flemington BMW to all my family and friends! More
Other Employees Tagged: Ed Kiley, Vince Dillon, Noha Amin
December 25, 2023
Zaneta and Mike were excellent during my car-buying experience! The process was super smooth, and their teamwork made it a breeze. Huge thanks to the whole team for making it a fun experience! experience! The process was super smooth, and their teamwork made it a breeze. Huge thanks to the whole team for making it a fun experience! More
Other Employees Tagged: Noha Amin, Zaneta Graf
December 22, 2023
Exactly what a sales person is supposed to be. There was no sales effort… Rather he provided information, communicated, clearly, and created a calm and efficient process. There was no sales effort… Rather he provided information, communicated, clearly, and created a calm and efficient process. More
Other Employees Tagged: Catherine Ferry
December 16, 2023
The best car buying experience I’ve ever had. Michael was great throughout the entire process. Cathy in finance was a joy working with as well! Michael was great throughout the entire process. Cathy in finance was a joy working with as well! More
Other Employees Tagged: Catherine Ferry
December 13, 2023
Mike exceeded my expectations. I drove from the Philadelphia suburbs, despite having closer dealerships nearby, because I enjoyed working with Mike. He listens, is knowledgeable, I drove from the Philadelphia suburbs, despite having closer dealerships nearby, because I enjoyed working with Mike. He listens, is knowledgeable, organized , patient ,and beyond professional. More
December 04, 2023
Michael Franks was great. He took the time to ensure I was fully up to speed on how the vehicle functioned before I left. Ed Kiley and Noha were also fantastic. Very much a He took the time to ensure I was fully up to speed on how the vehicle functioned before I left. Ed Kiley and Noha were also fantastic. Very much appreciate the experience they provided. More
December 03, 2023
I had the pleasure of working with Michael Franks during my recent purchase of a 2020 X5, and I couldn't be happier with the experience. From the moment I stepped into the dealership, Michael was attentive, my recent purchase of a 2020 X5, and I couldn't be happier with the experience. From the moment I stepped into the dealership, Michael was attentive, knowledgeable, and a true professional. Not only did he take the time to understand my needs and preferences, but he also went above and beyond to ensure that I found the perfect car. His expertise in BMW vehicles was evident as he patiently answered all of my questions and provided valuable insights. One thing that stood out about Michael was his fairness as a dealer. He was transparent throughout the entire process, never pressuring me into making a decision and always giving me the space needed to explore my options. This level of trust made me feel confident in my purchase. Furthermore, I was so impressed with Michael's service that I have already recommended him to several of my friends who are in the market for a new car. I truly believe that he is an asset to the dealership and someone who genuinely cares about his customers' satisfaction. Overall, my car buying event with Michael Franks was a pleasant one. He made the entire process smooth and enjoyable, and I am thrilled with my 2020 X5. If you're in the market for a BMW, I highly recommend reaching out to Michael for an exceptional buying experience. Regards, Michael W Richard More
Other Employees Tagged: Jim Hierl, Catherine Ferry