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Michael Gallardo
30 Reviews
I began my career in the automotive industry in 2008 and joined the Subaru of Gwinnett family two years ago. Originally from Miami, Florida, I now enjoy life here with my beautiful wife and our twin girls, who keep things fun and full of energy. One of my favorite things to do is attend car events with them — it’s a great way to share my passion for cars and create lasting memories together. What I love most about Subaru of Gwinnett is that it’s not just a team — it’s a family. The camaraderie and support make it a truly special place to work.
Read more30 Reviews
Write a ReviewDealership Experience
2 yrs, 2 mos
Industry Experience
17 yrs, 2 mos
30 Reviews of Michael Gallardo
September 15, 2025
The service was very good and the technician advisor kept us posted as to the status thank you us posted as to the status thank you More
by Mzakrze732
Other Employees Tagged: Jeff Bowman, Julie Adams , Issa Kone
April 28, 2025
Two separate and terrible experiences with the sales department. Sold my ex a car for our 16-year-old that is now garbage after 2000 miles, and they now refuse to do anything about it. He paid $12,500 f department. Sold my ex a car for our 16-year-old that is now garbage after 2000 miles, and they now refuse to do anything about it. He paid $12,500 for it, and they offered to buy it back for $3000. It has multiple issues that they refuse to own. Any dealership that would sell a dangerous car to a first-time driver deserves to be investigated. About a month ago, I also tried to buy a new or slightly used car at this dealership. My car was in the shop, and they gave me a low-ball offer for my car and inflated the cost of the cars I was considering, citing "tariffs" on cars that were on the lot and not yet affected. I bought my car new from them 10 years ago, and it was a great experience. Not this time. They have no customer loyalty and do not care to keep my business. Completely shady and unethical. Avoid at all costs. I do recommend the service department - Issa and both Mikes in the service department make up for the criminal ways of the sales department, both new and used. Buy your car elsewhere. More
by rimhendi
Other Employees Tagged: Lance Willhite, Adam Anderson, Jody Vaughn, Emma Urquia , Issa Kone
Verified CustomerDecember 17, 2024
I bought a new 2020 Subaru Forester from Subaru of Gwinnett in December 2019, expecting a reliable vehicle. However, at just 77,000 miles and 3.5 years, I was told the CVT transmission needed a full r Gwinnett in December 2019, expecting a reliable vehicle. However, at just 77,000 miles and 3.5 years, I was told the CVT transmission needed a full replacement, estimated at $11,000–$12,000. I reached out to the service manager who was rude and condescending. I also emailed the GM, Jennifer and received no response. It’s disappointing to see that Subaru seems to have a recurring issue with CVT transmissions, and I’m now questioning my loyalty to the brand. I wouldn't recommend Subaru of Gwinnett either given their dismissiveness of this issue. More
by Gwilli5
Other Employees Tagged: Jennifer Kessler , Issa Kone
December 02, 2024
They faked a service to get money from the Subaru warranty, EXTREMELY GREEDY, THEY WILL GLADLY TAKE ALL YOUR MONEY warranty, EXTREMELY GREEDY, THEY WILL GLADLY TAKE ALL YOUR MONEY More
by YESMAN
Other Employees Tagged: Jeff Bowman, Julie Adams , Taylor Spicuzza
November 17, 2024
Good experience, and everyone is very nice, and I would like to come it next time. like to come it next time. More
by 945957319
Other Employees Tagged: Jeff Bowman, Julie Adams , John Anderson, Hailey Armour, Issa Kone, Jeremiah Ramirez, Jill Thurston
September 07, 2024
Great service. Fast service. Done when it was promised. Prices were fair. Love the new facilities. Fast service. Done when it was promised. Prices were fair. Love the new facilities. More
by BRENTLAMB12
Other Employees Tagged: Jennifer Kessler , Issa Kone
August 13, 2024
Service Manager Mike was very helpful. I had an issue with the car and he took care of it right away. I had an issue with the car and he took care of it right away. More
by MCH.MCH.HARRELL
Other Employees Tagged: Adam Anderson, Rich Little, Jason Bryant
August 11, 2024
Very good experience, very nice environment, very good and nice customer service. Great snacks lol and nice customer service. Great snacks lol More
by BIANCAMATALLANA
Other Employees Tagged: Jeff Bowman, Julie Adams , Issa Kone, Jill Thurston, Anthony Apodaca
June 22, 2024
Worst management staff. Zero follow-up. Sold me a car with a major component bad, when I asked how something like that could happen, they said “it broke sitting on the lo Zero follow-up. Sold me a car with a major component bad, when I asked how something like that could happen, they said “it broke sitting on the lot”. Had to get Subaru corporate involved to get the vehicle repaired. I’ve been waiting almost FIVE months for Jennifer Kessler to call me as promised. I guess she’s too embarrassed - this is the second car with problems they sold me, More
by Subaru love is a unicorn
Other Employees Tagged: Jennifer Kessler , Jill Thurston
