Michael Hedrick
Michael Hedrick at Highland Park Ford Lincoln

Michael Hedrick

Service Writer

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.7
79 Reviews
4.7

79 Reviews

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80 Reviews of Michael Hedrick

November 22, 2025

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Thanks so much for the whole team at highland park Lincoln specially Chris(director of services). Mike,Adam and Mike in parts. Previously I had very bad experience with Steve in service but now I am More

by Premier
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Recommend Dealer
Yes

November 20, 2025

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Michael is a very busy guy. He seems like he is always answering everyone’s questions. Yet he never gets flustered. He was great to work with . More

by bons211@aol.com
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Recommend Dealer
Yes
Nov 21, 2025

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

November 19, 2025

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Michael was very attentive though he didn’t get back to me with information about my part coming in Thank you for the great service More

by Melvistou
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Recommend Dealer
Yes
Nov 20, 2025

Highland Park Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2025

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Friendly and helpful service. Very fast and efficient. All that’s needed is an additional restroom for customers. More

by nour5096
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Recommend Dealer
Yes
Nov 19, 2025

Highland Park Ford Lincoln responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again! Take care!

November 16, 2025

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Great dealership - always there to support any need. Professional, knowledgeable and friendly. Make customers know they are valued. Excellent dealership. More

by RANDEE.STELMAN
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Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Nov 17, 2025

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 15, 2025

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I always go to Highland Park Lincoln Mercury. They are so nice there and their service is awesome. More

by hopie21
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Recommend Dealer
Yes
Nov 20, 2025

Highland Park Ford Lincoln responded

Hi, thank you so much for your positive comments about Highland Park Ford! We are always more than happy to assist you if anything else comes up. Take care!

November 13, 2025

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Straight fwd, provided with everything i wanted, communicative friendly, informed on what i needed and what the service required, ontime, all provided documentation when requested More

by MICHAEL@UCCETTA.COM
Recommend Dealer
Yes

Other Employees Tagged: Michael Hedrick

Nov 19, 2025

Highland Park Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2025

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My needs were addressed. MiKe made sure the car was up to 'par' with the challenges at hand. More

by calam3ity
Recommend Dealer
Yes

Other Employees Tagged: Michael Hedrick

Nov 12, 2025

Highland Park Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2025

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They maintained their time expects action and kept me in the loop the entire way. More

by mariaocrant
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Recommend Dealer
Yes
Nov 07, 2025

Highland Park Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 04, 2025

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I was wondering if you guys could pick me up from my house to retrieve my car from the dealership when the work is completed and the car is available More

by Melvistou
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Recommend Dealer
Yes
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