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Michael Hedrick

Overview Reviews (80)

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Michael Hedrick

Service Writer

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.7

79 Reviews

Overview Reviews (80)

4.7

79 Reviews

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80 Reviews of Michael Hedrick

November 22, 2025

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Thanks so much for the whole team at highland park Lincoln specially Chris(director of services). Mike,Adam and Mike in parts. Previously I had very bad experience with Steve in service but now I am Lincoln specially Chris(director of services). Mike,Adam and Mike in parts. Previously I had very bad experience with Steve in service but now I am very much satisfied with their work More

by Premier

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Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Adam George, Rocky Fanella

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November 20, 2025

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Michael is a very busy guy. He seems like he is always answering everyone’s questions. Yet he never gets flustered. He was great to work with . He seems like he is always answering everyone’s questions. Yet he never gets flustered. He was great to work with . More

by bons211@aol.com

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Recommend Dealer

Yes

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Nov 21, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

November 19, 2025

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Michael was very attentive though he didn’t get back to me with information about my part coming in Thank you for the great service me with information about my part coming in Thank you for the great service More

by Melvistou

Verified Customer

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Recommend Dealer

Yes

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Nov 20, 2025 -

Highland Park Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2025

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Friendly and helpful service. Very fast and efficient. All that’s needed is an additional restroom for customers. Very fast and efficient. All that’s needed is an additional restroom for customers. More

by nour5096

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Adam George, Rocky Fanella

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Nov 19, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again! Take care!

November 16, 2025

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Great dealership - always there to support any need. Professional, knowledgeable and friendly. Make customers know they are valued. Excellent dealership. Professional, knowledgeable and friendly. Make customers know they are valued. Excellent dealership. More

by RANDEE.STELMAN

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Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella

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Nov 17, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 15, 2025

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I always go to Highland Park Lincoln Mercury. They are so nice there and their service is awesome. They are so nice there and their service is awesome. More

by hopie21

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Adam George, Rocky Fanella

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Nov 20, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you so much for your positive comments about Highland Park Ford! We are always more than happy to assist you if anything else comes up. Take care!

November 13, 2025

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Straight fwd, provided with everything i wanted, communicative friendly, informed on what i needed and what the service required, ontime, all provided documentation when requested communicative friendly, informed on what i needed and what the service required, ontime, all provided documentation when requested More

by MICHAEL@UCCETTA.COM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Hedrick

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Nov 19, 2025 -

Highland Park Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2025

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My needs were addressed. MiKe made sure the car was up to 'par' with the challenges at hand. MiKe made sure the car was up to 'par' with the challenges at hand. More

by calam3ity

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Hedrick

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Nov 12, 2025 -

Highland Park Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2025

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They maintained their time expects action and kept me in the loop the entire way. the loop the entire way. More

by mariaocrant

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Adam George, Rocky Fanella

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Nov 07, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 04, 2025

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I was wondering if you guys could pick me up from my house to retrieve my car from the dealership when the work is completed and the car is available house to retrieve my car from the dealership when the work is completed and the car is available More

by Melvistou

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Recommend Dealer

Yes

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Michael Hedrick

Service Writer

Highland Park Ford Lincoln

80 Reviews of Michael Hedrick

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