Michael Hedrick

The worst ford dealership I've ever been to. Going to the dealership I know I'm going to pay more, but I expect better service and to be listened to. Every person tried to tell me what was wrong Going to the dealership I know I'm going to pay more, but I expect better service and to be listened to. Every person tried to tell me what was wrong with my car before I could finish explaining and then totally ignored my communicating on 3 separate occasions what was wrong. Next time I drove it after taking it home, the exact same issue happens again. Not a single apology or any consideration when I brought it back, a simple I'm sorry that happened we will take care of it would have been 100% good with me. Instead every person argued with me and the woman behind the desk when I went to pay mocked me and was rude. I would never let anyone go to you all ever again. Worst service of my life More

by Stacyecampos Verified Customer Verified Customer

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Thank you for the service! ! I lived in Cicero il and use to take my trick to Ford dealer in La grange I’ll I wanted to say I moved to this area, last year and I been bringing m ! I lived in Cicero il and use to take my trick to Ford dealer in La grange I’ll I wanted to say I moved to this area, last year and I been bringing my truck since then to this dealer in Highland park. I’m more than happy with all the services including the Lead frame my truck got done a while back. every one is nice, good customer service. Thank you Chris & employees. More

by Lucyramirez938 Verified Customer Verified Customer

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They did a great job! I needed a new wins shield wiper they fixed it. I needed a new wins shield wiper they fixed it. More

by themargarets Verified Customer Verified Customer

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Great, fast service Top notch mechanics , very professional Will continue to highly recommend Your establishment professional Will continue to highly recommend Your establishment More

by Pops@659 Verified Customer Verified Customer

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Staff was amazing! Super fast service. I was in and out in under an hour. Super fast service. I was in and out in under an hour. More

by jszajna0 Verified Customer Verified Customer

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I appreciated the back and forth communication as well as the ease of setting our appointment with them. the ease of setting our appointment with them. More

by pbzona Verified Customer Verified Customer

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They provide excellent service and a very courteous staff and have a very comfortable waiting area. staff and have a very comfortable waiting area. More

by BUDDREM Verified Customer Verified Customer

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HP Ford made me feel welcomed and valued as a customer returning for the first time. They also have great respect for my time. They had a loaner ready for me, as my car needed a 5hr service job. 5/5 A+ returning for the first time. They also have great respect for my time. They had a loaner ready for me, as my car needed a 5hr service job. 5/5 A+ More

by MJUMANSKY Verified Customer Verified Customer

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Good service Ollie the time friendly the price is competitive and rally Nice perfect job thank you competitive and rally Nice perfect job thank you More

by Abiye Geda Verified Customer Verified Customer

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Don't like that no one greets you when you arrive. Every thing else was good. Every thing else was good. More

by Ciccibart Verified Customer Verified Customer

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