Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Michael Hedrick

Overview Reviews (140)

Contact Me

View All Employees

< View All Employees

Michael Hedrick

Michael Hedrick | Page 2

Service Writer

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

Contact Me

4.8

140 Reviews

Overview Reviews (140)

4.8

140 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Michael Hedrick

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

140 Reviews of Michael Hedrick

April 05, 2026

Dealership Rating

Employee Rating

service and service director was good. Things were explained in a professional manner and taken care properly. Overall very satisfactory. Things were explained in a professional manner and taken care properly. Overall very satisfactory. More

by ANWARHAQ5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Adam George, Rocky Fanella, Gavino Mora

Report | Print

Apr 09, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2026

Dealership Rating

Employee Rating

The best service all around, from the start of the phone call to the pick up call to the pick up More

by CHIDOC5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Adam George, Rocky Fanella, Gavino Mora

Report | Print

Apr 03, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 28, 2026

Dealership Rating

Employee Rating

You did a great job in a timely manner, I was able to get back on the road in no time, friendly service. I did not have to wait. The job was done right with no issues. back on the road in no time, friendly service. I did not have to wait. The job was done right with no issues. More

by LATIFTEMIZ

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Hedrick

Report | Print

Apr 01, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

March 24, 2026

Dealership Rating

Employee Rating

Well communicated with me thru service. My car was delivered as promised. Everyone involved was kind and professional My car was delivered as promised. Everyone involved was kind and professional More

by gaccattato

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Hedrick

Report | Print

Mar 27, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 19, 2026

Dealership Rating

Employee Rating

good not now professional and friendly man v ghillk czech h hjjbgzx be chill nknbvhb bum h hjjbgzx be chill nknbvhb bum More

by JAWOLTER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Hedrick

Report | Print

Mar 22, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

March 16, 2026

Dealership Rating

Employee Rating

Thank you High land Park Ford Dealer, we'll always prefer this location over any others. this location over any others. More

by AP15

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Adam George, Rocky Fanella, Gavino Mora

Report | Print

Mar 19, 2026 -

Highland Park Ford Lincoln responded

Hi, we are thrilled to hear that our dealership has become your preferred choice! Our team at Highland Park Ford is dedicated to providing excellent service every time you visit. Thank you for your loyalty and support.

March 14, 2026

Dealership Rating

Employee Rating

Michael was great I was told my appointment did not exist and Michael could see my frustration as I had scheduled an appointment. He was friendly and got the work done and Michael could see my frustration as I had scheduled an appointment. He was friendly and got the work done More

by TONEILJR

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Hedrick

Report | Print

Mar 16, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

March 12, 2026

Dealership Rating

Employee Rating

The General Manager Chuck Benkiel has a great group of employees to take care of their customers. employees to take care of their customers. More

by Sam Bennett

Verified Customer

Recommend Dealer

Yes

Report | Print

Mar 14, 2026 -

Highland Park Ford Lincoln responded

Hi Sam, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 06, 2026

Dealership Rating

Employee Rating

Good services thanks I will again and again goodbye nice 👍 good luck I love your work me 👍 good luck I love your work me More

by Olalekan Woleolalekan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Mar 09, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

March 01, 2026

Dealership Rating

Employee Rating

Mike and Highland Park Ford were exceptional at making my experience with an unfortunate problem with my car as easy to handle as possible. They went above and beyond in solving a loaner problem by checking experience with an unfortunate problem with my car as easy to handle as possible. They went above and beyond in solving a loaner problem by checking to see if my extended warranty covered the cost. This is now my dealer for service. More

by MARIO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Mar 04, 2026 -

Highland Park Ford Lincoln responded

Hi Mario, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!