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Michael Hedrick

Overview Reviews (140)

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Michael Hedrick

Michael Hedrick | Page 6

Service Writer

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.8

140 Reviews

Overview Reviews (140)

4.8

140 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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140 Reviews of Michael Hedrick

December 10, 2025

Dealership Rating

Employee Rating

They did a great job! I needed a new wins shield wiper they fixed it. I needed a new wins shield wiper they fixed it. More

by themargarets

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Adam George, Rocky Fanella

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Dec 11, 2025 -

Highland Park Ford Lincoln responded

Hello, thank you for leaving such a great review and high star rating. Safe travels!

December 06, 2025

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Employee Rating

Staff was amazing! Super fast service. I was in and out in under an hour. Super fast service. I was in and out in under an hour. More

by jszajna0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 08, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

December 06, 2025

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Employee Rating

Great, fast service Top notch mechanics , very professional Will continue to highly recommend Your establishment professional Will continue to highly recommend Your establishment More

by Pops@659

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Rocky Fanella

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Dec 07, 2025 -

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 05, 2025

Dealership Rating

Employee Rating

I appreciated the back and forth communication as well as the ease of setting our appointment with them. the ease of setting our appointment with them. More

by pbzona

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Hedrick

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Dec 07, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 04, 2025

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Employee Rating

They provide excellent service and a very courteous staff and have a very comfortable waiting area. staff and have a very comfortable waiting area. More

by BUDDREM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Adam George, Rocky Fanella , Barry Jacobson

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Dec 05, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! If there is anything else we can do to assist you, please let us know! Take care!

December 02, 2025

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Employee Rating

HP Ford made me feel welcomed and valued as a customer returning for the first time. They also have great respect for my time. They had a loaner ready for me, as my car needed a 5hr service job. 5/5 A+ returning for the first time. They also have great respect for my time. They had a loaner ready for me, as my car needed a 5hr service job. 5/5 A+ More

by MJUMANSKY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Hedrick

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Dec 03, 2025 -

Highland Park Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

December 01, 2025

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Employee Rating

Good service Ollie the time friendly the price is competitive and rally Nice perfect job thank you competitive and rally Nice perfect job thank you More

by Abiye Geda

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Adam George, Rocky Fanella

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Dec 02, 2025 -

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 30, 2025

Dealership Rating

Employee Rating

Don't like that no one greets you when you arrive. Every thing else was good. Every thing else was good. More

by Ciccibart

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Hedrick

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Dec 02, 2025 -

Highland Park Ford Lincoln responded

Hello, thank you; we appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (847) 433-7200 so we can assist you further.

November 29, 2025

Dealership Rating

Employee Rating

Mike was very friendly and listened. I went there for two new tires that Mike ordered for me and th tires arrived when he said they would and I was in and out under two hours. The serv I went there for two new tires that Mike ordered for me and th tires arrived when he said they would and I was in and out under two hours. The service manager is great too. I am moving out of the area and asked for recommendations near where I am moving and he rattled off three locations nearby for me to try. Didn't try to hard sell me on coming all the way back to his place. Just made the recommendations. More

by John Ford Car Owner

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rocky Fanella

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Nov 30, 2025 -

Highland Park Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if you have any additional questions about services you received and thank you again for choosing Highland Park Ford!

November 26, 2025

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Employee Rating

Great service. .people are nice and helpful, I live in Chicago but I go there because great service .people are nice and helpful, I live in Chicago but I go there because great service More

by adammenk

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Adam George, Rocky Fanella

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Nov 27, 2025 -

Highland Park Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!