Michael Hernandez | Page 5

I felt pushed into 1 vehicle, knowing what I could afford, there were more choices than what I was sold, I tried to say It wasn't for me he didn't listen he was kind till he sold me the car and then afford, there were more choices than what I was sold, I tried to say It wasn't for me he didn't listen he was kind till he sold me the car and then he acted like he did not know me More

by VKENTUCKY Verified Customer Verified Customer

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Thank you for a great service . The staff a universal are very profesional. I what to give Micheal Great That helping with my car and. GreT costumer service very profesional. I what to give Micheal Great That helping with my car and. GreT costumer service More

by MARYACEVEDO1964 Verified Customer Verified Customer

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Michael Hernandez did a great job, was very helpful and we feel he help us to find the perfect car for us. Thank You, Michael we feel he help us to find the perfect car for us. Thank You, Michael More

by GA.WORKING.ANT Verified Customer Verified Customer

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Lack of follow up from the sales team, many promise to follow up with me regarding the bump on the side door, I have called couple of times and been totally ignored. Car is fantastic but the costume servi follow up with me regarding the bump on the side door, I have called couple of times and been totally ignored. Car is fantastic but the costume service has turned me off. Will definitely look elsewhere next time. More

by ROBSON.P.ARAUJO Verified Customer Verified Customer

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Great friendly service. Didn’t make me feel nervous or pressured and worked with me on different options to get what I was looking for. pressured and worked with me on different options to get what I was looking for. More

by BMONTALTO86 Verified Customer Verified Customer

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Great service, we found exactly the car we wanted for the price we were looking for! Fast, officiant, very professional! Michael showed us all the possible options and we got a perfect match! price we were looking for! Fast, officiant, very professional! Michael showed us all the possible options and we got a perfect match! More

by itonka Verified Customer Verified Customer

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Michael salesperson and Frankie the General manager, went out of the way to help us out, on a upside down car loan, we were in. I’ll recommend this Universal Hyundai/Nissan looking for a Good deal and Great out of the way to help us out, on a upside down car loan, we were in. I’ll recommend this Universal Hyundai/Nissan looking for a Good deal and Great customer service. Appreciate with all my heart. Sincerely More

by R.C. Verified Customer Verified Customer

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good service a little slow, again good service . Will definatly reccommend this dealership to others. not much else to say,I hope the service is as good. definatly reccommend this dealership to others. not much else to say,I hope the service is as good. More

by TWPRJ Verified Customer Verified Customer

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Very nice experience. The only reason I did not give 5 stars was because I ask for a second key and was only told "there's only one". I could have been told where to ask for a spare key or offered to have stars was because I ask for a second key and was only told "there's only one". I could have been told where to ask for a spare key or offered to have one cut even is there was a fee. I've been driving around for a month trying to get a spare key cut for me. No luck I don't feel comfortable bringing some random guy with a hand computer in a van to my driveway to cut and program a spare key. More

by jani Verified Customer Verified Customer

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Michael was amazing !! Seriously he tried his best to get me my first car & he succeeded. His Customer service is beyond excellent! Super grateful. A me my first car & he succeeded. His Customer service is beyond excellent! Super grateful. A More

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