Michael Kratschmer

The service representative was very belittling and unprofessional, clicking his pen repeatedly during our conversation, asking if we read our entire automobiles manual. He kept referring to the manual unprofessional, clicking his pen repeatedly during our conversation, asking if we read our entire automobiles manual. He kept referring to the manual stating that it clearly explains. We are supposed to be burning oil how to high rate. More

by VELAZQUEZABC Verified Customer Verified Customer

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Good quick service Friendly people will go back for sure always fair with pricing will tell my friends about my experience always fair with pricing will tell my friends about my experience More

by samonski8232 Verified Customer Verified Customer

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Awesome service ! !! Great people, fast friendly service. Been servicing at Family since 2013. Big thanks to Jo Ana, Collin, Joe T, Matt, and the rest of the crew. Back !! Great people, fast friendly service. Been servicing at Family since 2013. Big thanks to Jo Ana, Collin, Joe T, Matt, and the rest of the crew. Back in 6 months. More

by coolstuff91 Verified Customer Verified Customer

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Very knowledgeable, non pushy and captain, you advised of what's going on and very clean waiting area what's going on and very clean waiting area More

by ROBERT10355 Verified Customer Verified Customer

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Service could’ve fixed the problem with my first visit. Only had the car 6 days. This should never have happened Only had the car 6 days. This should never have happened More

by minarik9134 Verified Customer Verified Customer

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My Family Hyundai service advisor exceeded all my expectations, even recommended my vehicle future service needs. expectations, even recommended my vehicle future service needs. More

by Neil Verified Customer Verified Customer

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VERY PROFESSIONAL, YET VERY FRIENDLY. A GREAT SUPPORT STAFF. CAN'T REMEMBER THE NAME OF THE PERSON WHO EXPLAINED MY CAR NEEDS AND SET AN APPOINTMENT FOR ME. A GREAT SUPPORT STAFF. CAN'T REMEMBER THE NAME OF THE PERSON WHO EXPLAINED MY CAR NEEDS AND SET AN APPOINTMENT FOR ME. More

by OZ59MAN Verified Customer Verified Customer

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Always a great place to drop off my Hyundai for its maintenance. I do always make an appointment and I am always greeted right away, and Colin was very professional and efficient and verifying all my i maintenance. I do always make an appointment and I am always greeted right away, and Colin was very professional and efficient and verifying all my information and keeping me updated on the progress of the car and he told me in the beginning it would probably be an hour to 2 Hour Way depending but I stayed and it only took an hour and a half and which was fine cause I was able to do paperwork on my computer More

by shirleyroskos Verified Customer Verified Customer

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Everything was excellent. The service rep Ken was very respectful of my time and ensured the vehicle would be finished in the time frame stated. The service rep Ken was very respectful of my time and ensured the vehicle would be finished in the time frame stated. More

by scottlupo67 Verified Customer Verified Customer

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Great job and Great Service friendly people and great customer service wating area clean and nice quick service and quality service to customer service wating area clean and nice quick service and quality service to More

by LGLAUdaNT Verified Customer Verified Customer

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