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750 Reviews of Michael Kratschmer
Verified Customer
Helpful 
August 29, 2020
Exceptional. Very concerned about knowing my needs and fulfilling them. Courteous, prompt, Everyone I came in contact with went above and beyond protocol to make sure that I was satisfied fulfilling them. Courteous, prompt, Everyone I came in contact with went above and beyond protocol to make sure that I was satisfied More
by MALPICAJR63
August 29, 2020
Always courteous . Smiles with their eyes because they have to wear a mask . Listens to our problems and are never judgmental. The servicing of your vehicle is very important to all customers. have to wear a mask . Listens to our problems and are never judgmental. The servicing of your vehicle is very important to all customers. More
by SHIRLEYCASEY10132t
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin, Casey, Matthew
August 27, 2020
Excellent service today at Family Hyundai! Everyone was friendly, efficient, and professional!!! Drop-off was super easy and my car was ready when promised! Plus, it was as clean as a whistle!!! Great c friendly, efficient, and professional!!! Drop-off was super easy and my car was ready when promised! Plus, it was as clean as a whistle!!! Great care and curtesy were shown! More
by LOU
August 26, 2020
I have purchased multiple cars at Family Hyundai. When you buy a car at Family, you are buying the very best service in the industry! you buy a car at Family, you are buying the very best service in the industry! More
by JOHNTROTTA75
Other Employees Tagged: Graham Watson, Colin Simmons, Al Pellizzeri, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
August 21, 2020
Everyone was very helpful and the work on my car was done quickly. The work is top notch and I was given a loaner car while the work was being done which is super convenient. Would definitely recommend! quickly. The work is top notch and I was given a loaner car while the work was being done which is super convenient. Would definitely recommend! More
by ashleyrogers0228
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin, Crystal
August 20, 2020
As usual, the family service my vehicle with top notch service. I was in and out , as if I was the only one there/quick. The quality of service was excellent! service. I was in and out , as if I was the only one there/quick. The quality of service was excellent! More
by PKARENPONDER
Other Employees Tagged: Jerry Lacy, Mike Majors , Eric Kratschmer
August 19, 2020
I blew my front tire had my car towed to family Hyundai. No charge for the row.they made sure I had a car to use until they fixed the tire on my car. Great people and caring No charge for the row.they made sure I had a car to use until they fixed the tire on my car. Great people and caring More
by bulldozer004
Other Employees Tagged: Colin Simmons , Tom Salin
August 16, 2020
I came into the dealership for an oil change, tire rotation, and 34 point inspection. The service department informed me that I severely needed brake pads and rotors. They said the rotors were rusted, rotation, and 34 point inspection. The service department informed me that I severely needed brake pads and rotors. They said the rotors were rusted, had a hole and it would cost $800. Of course I declined and went immediately after to get my brakes done by another service provider. It turns out the service department lied to me! The rotors weren’t damaged at all and did not need to be replaced and to top it all off there was no brake fluid in my car! Safe to say I won’t be returning here. And I never received the details of my 34 point inspection. I really wish I knew the exact person that worked on my car so I could make this review more specific but since my call was never returned from the service dept to resolve my issues the entire team is responsible. More
by pperry
Other Employees Tagged: Larry Edwards, Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
August 09, 2020
Excellent service as always . Friendly very helpful. Would recommend people to come to family Hyundai great people atmosphere is great. They get you in and out quickly Would recommend people to come to family Hyundai great people atmosphere is great. They get you in and out quickly More
by DAWNNOVAK67
Other Employees Tagged: Graham Watson, Kristi Feinberg, Jason Lechowicz, TJ Schmitt, Toni Ivanovic , Leon Goldman, Eric Kratschmer, Kelly Kuckelman, Joe Panici
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