Michael Mascavage
Michael Mascavage at Coastal Kia

Michael Mascavage | Page 18

Finance Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
419 Reviews

Mike has called Wilmington home for more than 21 years. He has worked on Pat Koballa’s winning team for over seven years. Mike has extensive finance experience with over seven different automotive franchises including Honda, Acura, Mazda, Kia, Chevrolet, Jeep and Chrysler. He has been a NC Notary Public for over ten years. He enjoys fishing and spending time with his son on the water.

4.8

419 Reviews

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419 Reviews of Michael Mascavage

October 18, 2022

Dealership Rating
Employee Rating

I loved shopping with Coastal Kia, from the clean showroom and courteous sales dept. I felt like they respected me and were listening to my expectations. More

by cangelat
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

Oct 25, 2022

Coastal Kia responded

Great news. Thank you! We appreciate the five star review and gracious comments. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

October 14, 2022

Dealership Rating
Employee Rating

Came in looking for a Seltos, but there was only one on the lot. Brandon worked with his Manager and came up with the idea of buying a 2022 Sorento. Drove one around and my wife and I really liked it. Lots More

by jemarvich
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez, Brandon Wright

October 12, 2022

Dealership Rating
Employee Rating

Coastal Kia is a nice place to buy a car. My salesman Alex Five Star! More

by justcuttinup46
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Bob Tomlin , Alex Houchin

Oct 12, 2022

Coastal Kia responded

Thank you! We appreciate the review and gracious comments. Thank you for choosing Coastal Kia!

October 01, 2022

Dealership Rating
Employee Rating

They assisted me with finding a new vehicle after my accident. My salesperson Steve was always available to answer my questions throughout the process and has been more then willing to go the extra mile More

by KEGAN03
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

Oct 04, 2022

Coastal Kia responded

Congratulations! We are thrilled to hear our Product Specialist Steve Kramer exceeded your expectations after your unfortunate accident. Enjoy! We are here to help if you need anything. Thanks again!

September 29, 2022

Dealership Rating
Employee Rating

Saw the vehicle I was interested on the website, scheduled a time to come check it out, was sad to see it had been sold to another dealership earlier that day. None the less had a newer truck waitin More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Guder "GQ" Quezada , Jason Dodd, JP Nicholas

Sep 30, 2022

Coastal Kia responded

Thank you Nick! We sincerely appreciate the five star rating and amazing testimonial. Congratulations! Thank you for choosing Coastal Kia. Thank you for the five star for so many of our team members as well. Enjoy!

September 29, 2022

Dealership Rating
Employee Rating

We were very impressed with both the courtesy and knowledge of the sales staff. Ever and Cody did everything possible to make the sales of both vehicles a pleasant experience for all. More

by EV Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Heber Quezada , Uber Hernandez, Cody

Sep 30, 2022

Coastal Kia responded

Thank you! We sincerely appreciate the five star review. It was thoughtful of you to mention Ever and Cody by name. We sincerely appreciate your business. Please call us if you need anything. Congratulations and enjoy!

September 29, 2022

Dealership Rating
Employee Rating

The service personnel are friendly, knowledgeable, very professional and courteous. This is the same experience I had with the salesperson and the other office personnel. The waiting area is very clean an More

by jerrydwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger , Peggy Roberts

Sep 30, 2022

Coastal Kia responded

Thank you! Your gracious comments and five star service review are greatly appreciated. We are thrilled to hear you were comfortable during your wait. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. Please reach out if you need anything.

September 26, 2022

Dealership Rating
Employee Rating

Responsive, professional and more than fair. I’ll do it again!! Exceptional experience start to finish. More

by ATKINSONDM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Heber Quezada , Alex Houchin, Peggy Roberts, John Wallace

Sep 26, 2022

Coastal Kia responded

Thank you Mr. Atkinson for the amazing review and high marks. Your gracious comments and five star ratings for so many of our staff members are greatly appreciated. Please call us if you need anything. Thank you and enjoy!

September 25, 2022

Dealership Rating
Employee Rating

They did an amazing job! Helped us with our trade in and got me rolling in a KIA K5! More

by bakwoodsbarbie08
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Wright

Sep 26, 2022

Coastal Kia responded

Great news! Thank you for the five star review. Congratulations on your Kia K5 purchase! We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy! Please call us if you need anything.

September 05, 2022

Dealership Rating
Employee Rating

I Did not get a fair price for my trade in. Low balled by $5000. More

by heinrpa
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Kramer

Sep 06, 2022

Coastal Kia responded

Thank you for your business and your feedback. The negotiated trade allowance price you agreed upon was more than fair market value. The 2015 Chevrolet Impala with 103,292 miles you traded in had to be wholesaled due to age, mileage, surface rust underneath and the need for brakes soon. Our Operations Manager Peggy Roberts just tried to reach you via phone. We are here to help. Please call her at 910-798-4706. We look forward to your call. We hope you are enjoying your new Kia Telluride. Congratulations!

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