Michael Mascavage
Michael Mascavage at Coastal Kia

Michael Mascavage

Finance Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
413 Reviews

Mike has called Wilmington home for more than 21 years. He has worked on Pat Koballa’s winning team for over seven years. Mike has extensive finance experience with over seven different automotive franchises including Honda, Acura, Mazda, Kia, Chevrolet, Jeep and Chrysler. He has been a NC Notary Public for over ten years. He enjoys fishing and spending time with his son on the water.

4.8

413 Reviews

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413 Reviews of Michael Mascavage

October 31, 2025

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Employee Rating

My car was not washed at all. I had also asked for a copy of my paperwork and the extra plan I pay money for. I never received a phone call or email. 2 of my concerns were not add More

by AWESTRICK21
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Gary Nelson

Oct 31, 2025

Coastal Kia responded

Thank you for taking our call this morning. We have made a note on your service profile to address the courtesy wash concerns during your next service visit. Your requested paperwork will be mailed to your home address today. Thank you for the helpful feedback. We are here if you need us. Thanks again!

October 31, 2025

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Both salesmen were knowledgeable, friendly and personable. They met our every need and made the process painless. More

by ram3279
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Recommend Dealer
Yes

Other Employees Tagged: Jan Ramos, Riley Harlow

Nov 03, 2025

Coastal Kia responded

Fantastic! Thank you! We appreciate the five star sales review and compliments for our sales team. We love the feedback including, "both salesmen were knowledgeable, friendly and personable." We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!

October 12, 2025

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Mr.Harlowe done amazing job!! He made sure we was taking care of, I would highly recommend Mr Harlow , the only problem I had was how Kia dealership add extra thousands dollars on top the price of vehicle, More

by Beckysegool
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Trade-in Experience
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Recommend Dealer
Yes
Oct 13, 2025

Coastal Kia responded

Thank you for the five star review. It was thoughtful of you to mention our Product Specialist Riley Harlow by name. Congratulations and enjoy!

October 06, 2025

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Coastal Kia of Wilmington is a nice place to purchase a vehicle. Thank you. What else can I say. Thank you. More

by jganus
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Recommend Dealer
Yes
Oct 06, 2025

Coastal Kia responded

Thank you for the review. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

September 28, 2025

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Best ever very professional and understanding Chad Duke sales was very helpful and friendly for sure. More

by slanza
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Guder "GQ" Quezada, Isaiah Torres, David Knowles , Don Nguyen, Chad Duke sales 5 STARS

Sep 29, 2025

Coastal Kia responded

Wonderful news! Thank you for the five star review and high marks for so many of our team members. We are thrilled to hear how our Product Specialist Chad Duke exceeded your expectations. Congratulations and enjoy! We are here if you need us.

September 09, 2025

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Jan and the new associate who was shadowing him (forgot his name) were very helpful. They gave great customer service and were very professional . More

by jalysiacevans16
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jan Ramos

Sep 09, 2025

Coastal Kia responded

Outstanding news! We truly appreciate the high marks and recognition for our sales team. Congratulations and enjoy!

September 09, 2025

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Employee Rating

I like no nonsense and that's what I got. Don't mess around go to coastal for the deal. PgDean More

by TRAVELERAMIDST
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jan Ramos

Sep 11, 2025

Coastal Kia responded

Thank you for the high marks and compliments for our team. We appreciate the testimonial and recommendation. Our goal is to provide a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

August 31, 2025

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Great place to do business with. Ever was great in knowing what my needs were . Thanks to all of these employees. More

by FUTRELLJ
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Recommend Dealer
Yes
Sep 02, 2025

Coastal Kia responded

It was thoughtful of you to recognize so many of our employees with five stars. Thank you! We truly appreciate the five star review and thoughtful comments. Thank you for choosing Coastal Kia!

August 19, 2025

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Jordan was amazing and did everything he could to get me the payment I wanted and needed in two separate vehicles. I would surely recommend Jordan to friends and family More

by psceltics33
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Tyler Desmarest, Guder "GQ" Quezada, Heber Quezada , Uber Hernandez, Jordan Royal

Aug 20, 2025

Coastal Kia responded

Thank you for the high recommendations and five star rating. Congratulations! We are thrilled to hear Jordan Royal and our team exceeded your expectations. Please do not hesitate to reach out if you need us. Thanks again!

August 15, 2025

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I was very happy with the first experience of getting a new car. I would gladly go back to branding to purchase another car. More

by EDDIEDUDE_2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 18, 2025

Coastal Kia responded

Congratulations on your recent purchase. We truly appreciate the five star review and compliments for our team. Enjoy! We are here if you need us.

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