Michael Nelson

I have been using Cityside Subaru for 26 years. I am on my third Subaru Forrester and I love it. The dealership is incredibly kind, and they take very very good care of their customers. I say that I am on my third Subaru Forrester and I love it. The dealership is incredibly kind, and they take very very good care of their customers. I say that from personal experience. They are the best dealership I have ever encountered. More

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I had a great experience buying a car from Cityside Subaru. The business transaction felt honest. I felt I was provided all the information I needed to make an informed decision. Subaru. The business transaction felt honest. I felt I was provided all the information I needed to make an informed decision. More

by HARVEY15 Verified Customer Verified Customer

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I have purchased at least 20 cars in my life and this salesman and dealership were my best experience exceeding my expectations. Michael DiFrancisco is knowledgeable and very customer oriented. salesman and dealership were my best experience exceeding my expectations. Michael DiFrancisco is knowledgeable and very customer oriented. More

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Very efficient. Great service and helpful staff who explain things well. The new facilities are much improved over the old one. Great service and helpful staff who explain things well. The new facilities are much improved over the old one. More

by NINABCOLES Verified Customer Verified Customer

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It was a stress free experience! I will more than likely to buy another car! I will more than likely to buy another car! More

by frankdipi Verified Customer Verified Customer

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Your staff in person are wonderful. Anything physically done in person is wonderful. Years of wonderful service from the actual staff at cityside subaru. However. Your computer syste Anything physically done in person is wonderful. Years of wonderful service from the actual staff at cityside subaru. However. Your computer systems are always terrible. Which I a reminded of when the request to leave feedback email refers to me as an entirely wrong name. Not even my Father's name, a mash up of both our names. Your computer systems always mix us up, always mix up our phones, always mix up our emails. No matter how many years, no matter how often your staff tries to fix it. Subaru's computer systems always keep making these mistakes, even now that I have just bought a new car. Even now, Mysubaru.com still lists an error typo version of my email as my contact information, which was an error made years ago, regardless of me selecting my correct email for the confirmation code on initial sign in. Which I can not change myself, as it simply tells me that my REAL email is already registered. Your staff have said they would try to fix it, back when I paid for my new car, and nearly a week later it is still a problem. Which I do not blame the staff for, because they have been trying and failing to fix your terrible computer systems making mistakes on my name, my contact info, or even if I have ever even had service at cityside subaru, for years. I can trust your staff to replace the rusted out suspension of a car, which they have on my old 2008 forester. I still can't trust your computer systems to even remember that I have a car, or my name. More

by TALBAIN96 Verified Customer Verified Customer

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Nathan has been our go to sales associate at Cityside for 12 years. We've purchased six cars from Nathan and have always found him to be extremely knowledgeable and helpful with all things related to our Sub 12 years. We've purchased six cars from Nathan and have always found him to be extremely knowledgeable and helpful with all things related to our Subarus. More

by jessileegolden Verified Customer Verified Customer

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Jean and Michael are the best. Definitely my best experience ever purchasing a car. I really can't imagine ever going to another dealership. Definitely my best experience ever purchasing a car. I really can't imagine ever going to another dealership. More

by MAGGIE.SMITHLCSW Verified Customer Verified Customer

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Very helpful and professional people! I would highly recommend Cityside Subaru to everyone who wants to buy a Subaru! I would highly recommend Cityside Subaru to everyone who wants to buy a Subaru! More

by p Verified Customer Verified Customer

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I can’t recommend Michael DiFrancisco (Mike D. ) at Cityside Subaru highly enough! After visiting other dealerships and dealing with pushy salespeople, Mike D. was a breath of fresh air. He provide ) at Cityside Subaru highly enough! After visiting other dealerships and dealing with pushy salespeople, Mike D. was a breath of fresh air. He provided all the information I needed, gave me space to think through my decision, and made the whole process feel completely stress-free. Thanks to him, I drove home in the Crosstrek of my dreams within my budget! Cityside Subaru and Mike D. made buying a car easy and genuinely fun. If you’re looking for someone honest, knowledgeable, and patient, Mike D. is your guy. Huge shoutout to Michael Nelson in the finance department as well. He walked us through all the financing details clearly, making the last step of the process smooth and worry-free. More

by MOLLYJBRUNO Verified Customer Verified Customer

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