Michael Schutt

Audi of Naples absolutely knows how to make you feel like a valued customer. It’s clean, plenty of natural beautiful Naples sunlight, and well laid-out. But the key of any dealership is the people. Will t a valued customer. It’s clean, plenty of natural beautiful Naples sunlight, and well laid-out. But the key of any dealership is the people. Will they be pushy? Will they be slow to respond? Will they not be knowledgeable? Will they try to sneak something past me? Audi Naples was none of that. The team there went above and beyond to accommodate my requests, and were some of the least pushy, most honest, and most responsive folks I’ve ever met at a dealership, which was refreshing. Plus, I was picking up a car that had been a dream to me, and they ensured that the experience was every bit as special as I had hoped for all these years it to be. I have to shout out some specific team members; First and foremost, my sales representative was Gerosky Sainvil, and I cannot recommend working with him highly enough. I consider myself lucky to have gotten reached out to by him as I’m sure he gets requested frequently. Incredibly responsive, lots of pictures, videos, walkthroughs, documentation; you name it, he would provide it. And quickly. I had many many requests, stipulations, and questions, and Gerosky did everything in his power to accommodate them. At no point did he pressure me to move quickly with the deal, or try aggressive sales tactics. He was ready and willing to work if I was, but not overbearing. He even helped inform when there was other interest in the car (by my own request, this wasn’t him pushing) as I had been burned before by other dealers selling it out from under me. And then to top it all off, when I finally met him at dealership for the test drive, the guy is incredibly friendly, genuine, and professional. Mike Schmitt was the manager that I worked with, and all of my requirements and requests that were beyond what I’m sure is the standard scope of inquiry went to him. And there were many requirements, ave many requests. Mike worked with me on all of them. Sometimes compromising, often accommodating, but always honest in his responses. I was impressed with just how much he seemed interested in making this deal work, and did not feel like he was the guy there to say “no” He was also a pleasure to meet on my day of purchase, and appreciate the time he took to meet me in person. In finance, I met with Patti, and my measure of my finance experience is how quickly they get you out of there and how much run around they give you, and she was quick and no nonsense, a perfect finance experience. No “oh let me get my manger and make you wait 20min” or “you have to buy this protection package or it’ll be your biggest regret” Her philosophy was if you want to buy something, you will, and don’t push if you give a no. Very refreshing. Also worth mentioning was Kari, who presumably is their title and registration guru. She took care of all the titling, registration, etc, and made actually driving the car a breeze. Overall, a top tier experience from start to finish, and I’m very grateful for Audi Naples, Gerosky, Mike, and Patti for making my dream car purchase as special as it was. More

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She was amazing with the whole process. She executed the deal and kept in touch with my brother and I to ensure I was happy with the outcome of the deal. She also took initiative with speak She executed the deal and kept in touch with my brother and I to ensure I was happy with the outcome of the deal. She also took initiative with speaking to my insurance company to add the new vehicle. Really great environment overall. More

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Michael and Gerosky were outstanding. Prompt follow-ups; responsive deal making; honest communication. Satisfied customer Prompt follow-ups; responsive deal making; honest communication. Satisfied customer More

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From the first communication to the very last this was hands down the best car purchasing experience I have ever had. Mike Schutt and Kyle Harsh were incredible to work with. Knowledgeable, customer servi hands down the best car purchasing experience I have ever had. Mike Schutt and Kyle Harsh were incredible to work with. Knowledgeable, customer service oriented, polite, respectful, extremely fair, honest and so much more. My husband and I drove five hours round-trip and were so happy we did. We would definitely do it all over again to get the chance to work with these gentlemen. We will definitely be repeat customers. Thank you for making something that can be unpleasant an easy and rewarding experience! I absolutely love my new Audi S5 cabriolet. More

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Audi of Naples is an awesome dealership. It was quick and easy to get my new car. It was quick and easy to get my new car. More

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The overall experience at Audi Naples was amazing to say the least. G. Sainvil, my salesman, was patient,kind, honest and thorough. He went above and beyond of what I would've expected from a sales person. the least. G. Sainvil, my salesman, was patient,kind, honest and thorough. He went above and beyond of what I would've expected from a sales person. Mike Schutt was also super nice and accommodating. We made a deal within 15 minutes. I can't forget Dorian who I spoke with a couple times over the phone that also took the time to send me videos of several cars that peaked my interests without hesitation. Oh, Chuck had my app and all the technology in my car set. I didn't have to do anything. He was also patient and funny. Cool dude! I've been to several dealerships and by far this was the best experience I've ever had. I live an hour away and it was worth the drive. They've earned my trust for sure and I will come back! More

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Gerosky Sainvil & Mike Schutt were excellent to work with! I had a really great experience working with both of them while visiting the dealership! They were both helpful, friendly and efficient. with! I had a really great experience working with both of them while visiting the dealership! They were both helpful, friendly and efficient. More

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Mike Schutt and the entire audi staff went above and beyond to help create the smoothest car buying experience for me. beyond to help create the smoothest car buying experience for me. More

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Dorian was excellent. Made me feel comfortable and answered all my questions so I could understand. Made me feel comfortable and answered all my questions so I could understand. More

by waif3133 Verified Customer Verified Customer

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Oscar did an excellent job of introducing us to the vehicle we bought. He was thorough throughout the whole process. vehicle we bought. He was thorough throughout the whole process. More

by RBALLEW Verified Customer Verified Customer

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