Michael Simila | Page 15

My family has bought 5 cars from Ferman in NPR. Overall, the experience has been good. Leading up to my visit, the communication was very good. I did receive a few emails about buying a car for Overall, the experience has been good. Leading up to my visit, the communication was very good. I did receive a few emails about buying a car for a few days after I actually bought a car. Kind of annoying to receive so many emails after the purchase was complete. More

by Ken S Verified Customer Verified Customer

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Started purchase with first salesman . Called back to find out he was on vacation.Sorta felt like I was left hanging without a courtesy call to let me know he was now on vacation.My ne w c Called back to find out he was on vacation.Sorta felt like I was left hanging without a courtesy call to let me know he was now on vacation.My ne w car salesman assigned was very nice but the deal was mostly worked by the general manger whom I never met . My sales guy was very efficent and kind. I ran into a problem traveling back but he was quick to help me and followed up that night to make sure I made it back. The business guy was also very efficent as well. Thank you. More

by peggiross Verified Customer Verified Customer

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Overall good experience Tina was very good new the vehicle well! Where is the discount. vehicle well! Where is the discount. More

by danielgainer153 Verified Customer Verified Customer

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We love our new van! It’s perfect for our growing family. Thanks Ferman Chrysler! It’s perfect for our growing family. Thanks Ferman Chrysler! More

by rebecca29 Verified Customer Verified Customer

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Amazing staff did everything in their power to accommodate me since I was driving from over four hours away. Instead of forcing me into a payment, Mr. Wallace would ask me if it worked for me. Com accommodate me since I was driving from over four hours away. Instead of forcing me into a payment, Mr. Wallace would ask me if it worked for me. Completely different experience than I am used to and I change cars every 12 to 24 months. I will continue to do business with them if this is the standard that they have set. My salesman Mike was also stellar, answered all of my questions and made sure he got the jeep ready quickly so that I could be back on my way home. A+++ More

by Norb Verified Customer Verified Customer

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Joseph was awesome. I've already done this survey before though. He was very helpful & answered all questions & concerns. I've already done this survey before though. He was very helpful & answered all questions & concerns. More

by Joeklock56 Verified Customer Verified Customer

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Joseph was great! I want to adopt him. Very friendly & helpful with all questions & concerns. I want to adopt him. Very friendly & helpful with all questions & concerns. More

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Great service. Awesome staff. It was a very Smooth transaction. Extremely please with the dealership Awesome staff. It was a very Smooth transaction. Extremely please with the dealership More

by Tacboy01 Verified Customer Verified Customer

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I had a good experience on buying my car fast and friendly!!!! Very good experience friendly!!!! Very good experience More

by timandmargo02 Verified Customer Verified Customer

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Easy to work with, Michael answered all questions satisfactorily. Would recommend if your shopping around satisfactorily. Would recommend if your shopping around More

by M Verified Customer Verified Customer

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