Michael Uzl II | Page 13

Very happy with our purchase from Klaben. We had several major concerns regarding several issues we felt were improper in the build. The service department agreed with us. The windshield w We had several major concerns regarding several issues we felt were improper in the build. The service department agreed with us. The windshield was replaced as was the molding over the rear hatch. Two more concerns will be taken care of by the service department after we return from Florida in late April or early May. More

by critescrl Verified Customer Verified Customer

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This was our first purchase through Klaben Ford and we will definitely purchase from them again! The customer service is outstanding and our salesman, Mike, did an amazing job making sure we were totally will definitely purchase from them again! The customer service is outstanding and our salesman, Mike, did an amazing job making sure we were totally happy with our purchase! He went above and beyond! I would highly recommend this dealership to anyone! More

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I have been a Klaben Ford customer for quite some time now, and have always been given top rate service and consideration. Tim Sterling is like family and goes far above and beyond to make sure I get the now, and have always been given top rate service and consideration. Tim Sterling is like family and goes far above and beyond to make sure I get the best deal possible. More

by kasmith56 Verified Customer Verified Customer

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Amazing customer service from start to finish. From test drive to purchase through the financing process everyone was friendly and provided excellent customer service. The process was made simple From test drive to purchase through the financing process everyone was friendly and provided excellent customer service. The process was made simple and quick. Thank you Klaben!! More

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Very Friendly, Did not feel like I was being pressured for an extras. I would come back for next car. for an extras. I would come back for next car. More

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Great experience. Tyler and Mike were very knowledgeable and friendly salesman. No high pressure sales. Tyler and Mike were very knowledgeable and friendly salesman. No high pressure sales. More

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I felt very comfortable throughout the process. In the beginning with the initial test drive, there were no pressure tactics. When I came back to purchase, the process was smooth and efficient. In the beginning with the initial test drive, there were no pressure tactics. When I came back to purchase, the process was smooth and efficient. More

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Everyone I encountered was friendly, welcoming and helpful. I purchased my 2020 Corsair and leased a 2023 Corsair. The service department made certain the recalls were taken care of on my 2020 before helpful. I purchased my 2020 Corsair and leased a 2023 Corsair. The service department made certain the recalls were taken care of on my 2020 before I purchased it. More

by C. Carter Verified Customer Verified Customer

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Absolutely fantastic service and assistance with quick responses. I had been on the hunt for the perfect certified used ford f150 and this led me to Klaben Ford. I had to travel from Florida to Ohio to pi responses. I had been on the hunt for the perfect certified used ford f150 and this led me to Klaben Ford. I had to travel from Florida to Ohio to pick this vehicle up and it could not have gone more smoothly. Mike and Louis were huge helps in getting me through the time consuming stuff quickly and efficiently. While Jen in the finance department was very kind and patient when it came to explaining my payments and warranty information. All around fantastic service and very grateful for their help in finding my perfect truck! More

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We’ve bought several vehicles from Klaben now. They’re extremely friendly, respond to my concerns in a timely manner (no matter how small), and always exceed expectations. They never give me crazy They’re extremely friendly, respond to my concerns in a timely manner (no matter how small), and always exceed expectations. They never give me crazy looks when I have specific requirements that may be out of the ordinary for the average buyer. They simply find the answer to my questions without asking why or replying that they don’t know the answer. We’ve visited several other Ford dealerships and refuse to go anywhere else! More

by Laura B Verified Customer Verified Customer

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