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Michele Dessert
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Michele Dessert | Page 27
Service Drive Coordinator
Crown Honda
7671 US Highway 19
Pinellas Park, FL 33781
626 Reviews
I have been in the automotive field since 1985 starting with Chevrolet and Buick, and then I was hired at Crown Honda in 1990. I'm excited to have just celebrated 25 years with Crown this past March. I am 100% factory trained, as well as a platinum level advisor (highest achievement from American Honda!) I am one of the luckiest people that after all of these years, I still love my career. I love the interaction with the customers and the building of relationships. One thing I try to do is find out what my customers do for a living and if possible use their businesses since they use ours. I enjoy most sports and support our local teams whenever possible. I am a dog lover and enjoy traveling and visiting my family whenever I can.
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626 Reviews of Michele Dessert
January 24, 2020
Normal service. Crown Honda is great. Have been going there for over 25 years. Michele Dessert is extremely Customer oriented and very easy to deal with. I would re Crown Honda is great. Have been going there for over 25 years. Michele Dessert is extremely Customer oriented and very easy to deal with. I would recommend her to anyone. More
by darrcu
Helpful 
January 22, 2020
5 plus stars I have purchased over 50 autos and just had my best experience ever. Enver Bekric is the most knowledgeable sales person I have encountered. Also most I have purchased over 50 autos and just had my best experience ever. Enver Bekric is the most knowledgeable sales person I have encountered. Also most professional and caring. We purchased our new Accord over similar makes because of Enver. He took my wife on an extended test drive and she returned and said, this is the vehicle for me because of patience and detailed explanations. He found the exact model for us in less than 10 minutes and we took delivery the next day. Enver is our go to guy for future purchases since he treats you like a friend. He is worthy of anyone looking for a new auto at Crown Honda. I have purchased over 50 new vehicles and just had my best experience when I met Enver Bekric at Crown Honda. Enver greeted me and my wife graciously as we looked a new Accord. We had been considering another brand. He explained all of the autos features in a very professional yet very friendly manner. After a comprehensive test drive, he offered us a very competitive price and our decision to purchase based on his professionalism and delightful manner, we both knew we had our new auto. Within in ten minutes he located the exact model and took delivery the next day. When we took delivery he gave each of us a very detail understanding of all of the features. I would recommend Enver and Crown Honda to anyone. More
by Wally000
Other Employees Tagged: Enver Bekric
January 18, 2020
Service of maintenance Good service for repair , communication, maintenance are prompt and excellent . Problem shooting and repair skills are good. Pre appointment system Good service for repair , communication, maintenance are prompt and excellent . Problem shooting and repair skills are good. Pre appointment system is good. Overall performance is very good More
by MD FAZLE MAHMUD
January 18, 2020
Michele is very knowledgeable and extremely efficient. She always makes bringing my car in a very easy experience. She responds amazingly fast to any questions and gets me on my way when the car is ready. She always makes bringing my car in a very easy experience. She responds amazingly fast to any questions and gets me on my way when the car is ready. I highly recommend her for your service needs at Crown Honda!! More
by Ellynpi
January 18, 2020
Amazing Service! I am SO thrilled with the assistance that I received from Michele in getting my car serviced. She made special arrangements for me to bring in my car I am SO thrilled with the assistance that I received from Michele in getting my car serviced. She made special arrangements for me to bring in my car for a leaking of fluid so that I didn't have to wait to have whatever was leaking cause the need and expense to have the care towed to the dealership. With the car there, she made arrangements for me to have the courtesy shuttle give me a ride home. To my surprise, I received a phone call within a few hours of dropping the car off that they had found the problem, had the needed parts and within a few more hours the courtesy shuttle was at the door to pick me up and I had my car back same day!!! Thank you again Michele!! More
by kwikholm
December 27, 2019
Enver bekric and Michael wolf are outstanding sales advisors. THey exhibited great product knowledge’ patience’ concern for my and my wifes automotive needs. Purchasing this car, like all mine Deealin advisors. THey exhibited great product knowledge’ patience’ concern for my and my wifes automotive needs. Purchasing this car, like all mine Deealings with crown Honda has been a delight.. More
by Gary
Other Employees Tagged: Michael Wolf, Daimara Morrill, Gary Munzipapa, Troy Young, Enver Bekric, John Veltri , Jay Biggerstaff, John Mennel, Klein, Jeff service tech master
December 20, 2019
Untrustworthy, Rude, do not waste your time! I brought my vehicle in for a standard preventative maintenance service and when they returned my vehicle to me, the AC (which has never given me a pr I brought my vehicle in for a standard preventative maintenance service and when they returned my vehicle to me, the AC (which has never given me a problem) no longer works properly. I reached out the Service Manager John Veltri, who never returned a call. I was at one point in contact with Michelle Dessert, who said she would schedule an appointment to see what caused the AC issue after being in for service and then "go from there", to no surprise, Michelle never did get back to me with the appointment, despite me following up. The last thing Michelle texted me when I inquired about the appointment was that she was "at lunch and will check and see when she gets back", well that is some lunch because 2ks later and she has still not got back to me. I was under the assumption that a General Manager would resolve a simple matter such as this, so I next reached out to Jay Biggerstaff. Spoiler Alert! It's been more than a week and I have left Jay numerous voicemails, and he has not contacted me at all. Clearly good faith and quality service are of no concern for this dealership, even the supposed GM is OK with defrauding a customer and giving me the run around. Do not use this service center. More
by Kay
Other Employees Tagged: John Veltri , Jay Biggerstaff
December 14, 2019
This is the second vehicle I purchased from Crown Honda in Pinellas Park. Both times assisted by Enver Bekric who exceeded our family’s expectations, tenfold. He’s very personable, knowledgeable and profes in Pinellas Park. Both times assisted by Enver Bekric who exceeded our family’s expectations, tenfold. He’s very personable, knowledgeable and professional. I would recommend this dealership to anyone in the market for a Honda. More
by Ana_Cabezas
Other Employees Tagged: Gary Munzipapa, Gene Nigro, Enver Bekric
December 07, 2019
Michele Dessert is the best service advisor! Michele Dessert keeps track of my service needs and is always available, courteous, personal and by far extremely professional. My car was completed Michele Dessert keeps track of my service needs and is always available, courteous, personal and by far extremely professional. My car was completed in a timely manner for a cost less than I expected. Thank you again, Michele. See you next time. Sue Dube More
by susan.dube777
December 07, 2019
Michelle Dessert is super with both customer service and knowledge of the vehicles. She even took the time to walk me to my car afterwards. Thank you Michelle! knowledge of the vehicles. She even took the time to walk me to my car afterwards. Thank you Michelle! More
by lorri.christopher
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