Michelle Canova | Page 10

Great Experience Wonderful experience trading in my Range Rover for a 2019 BMW X5. The technology in the car is unbelievable! Fantastic customer service by Tyler and M Wonderful experience trading in my Range Rover for a 2019 BMW X5. The technology in the car is unbelievable! Fantastic customer service by Tyler and Michelle. They took the time to show my all of the car’s features. More

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Superb Service, Completely Satisfied The Team at Crystal Lake BMW was amazing, they found me the perfect car! I highly recommend anyone looking for a new car to stop by. They are committe The Team at Crystal Lake BMW was amazing, they found me the perfect car! I highly recommend anyone looking for a new car to stop by. They are committed to providing a positive customer experience combined with personal attention to every detail. More

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Great experience The people, Erick, Tim, and Michelle were fair, easy to deal with, and it was a smooth transaction. I received an excellent product at a great price The people, Erick, Tim, and Michelle were fair, easy to deal with, and it was a smooth transaction. I received an excellent product at a great price and would highly recommend this dealership. More

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Awesome! Everything at the dealership was exceptional from vehicle selection to financing. Michelle Canova represented me during the sales process and was the Everything at the dealership was exceptional from vehicle selection to financing. Michelle Canova represented me during the sales process and was the definition of professionalism. She went out of her way to find a vechile that fit my needs and expectations. In addition, she followed through on service adjustments that were needed on the vechile. The finance process was seamless and well explained. The vechile was professionally cleaned and detailed before delivery. I was 100 percent satisfied with my experience at ANDERSON BMW! Thank you to Michelle and the entire staff. More

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Great phone purchase Michelle is a fantastic salesperson. I requested photos and received them in minutes. I made an offer, responded in minutes, I sent finance info, the Michelle is a fantastic salesperson. I requested photos and received them in minutes. I made an offer, responded in minutes, I sent finance info, the deal was set before my arrival. Nice small BMW dealer. Chicago people need to visit this Jem. 2002 on the ceiling! Small but personal. Shawn from Michigan More

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AMAZING customer service I have received nothing but AMAZING customer service, past just the point of sale, from everyone I had the pleasure of dealing with at the dealership, I have received nothing but AMAZING customer service, past just the point of sale, from everyone I had the pleasure of dealing with at the dealership, but particularly from Michelle Canova. I will undoubtedly purchase from this dealership again. More

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Pleasantly Serprised All too often when visiting car dealership there's a feeling of apprehension. But, it's not the at The BMW dealership in Crystal Lake. Everyone we met All too often when visiting car dealership there's a feeling of apprehension. But, it's not the at The BMW dealership in Crystal Lake. Everyone we met during our visit was corgal, knowledgeable and willing to take the time to get to know us and accomodate our needs. We initially came to have our vehicle appraised and consider our options. In the end we traded in our vehicle (we were happy with the trade-in $ amount. Which was given by the way, without obligation to buy another vehicle). So this, did give us an opportunity to look at a new vehicle. Special thanks to Michelle's efforts in finding just the right vehicle for my wife. We test drove several vehicles before finding just the right one. She's soooo happy! We look forward to buying our next vehicle at BMW in Crystal Lake! More

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2018 BMW X1 Michelle helped us find exactly what we were looking for at a reasonable price which made the sale extremely smooth, none of the pressure or awkwardne Michelle helped us find exactly what we were looking for at a reasonable price which made the sale extremely smooth, none of the pressure or awkwardness of a typical car sales experience. Thanks again Michelle & Anderson Crystal Lake! More

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Excellent experience!! Typically a new purchase can be a stressful, exacerbating experience. Fortunately, the folks at BMW of Crystal Lake made my experience extremely enjoy Typically a new purchase can be a stressful, exacerbating experience. Fortunately, the folks at BMW of Crystal Lake made my experience extremely enjoyable. They have a courteous staff who take the initiative and go the extra mile for their customers. Go there and find out for yourself! More

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Couldn’t be happier getting this Mazda. I was driving around a black 08 Chevy Impala SS for a few years before looking into buying something with similar power, better gas mileage and better I was driving around a black 08 Chevy Impala SS for a few years before looking into buying something with similar power, better gas mileage and better style at the same time. I looked into the Mazda 6 GT in soul red at my local dealership and instantly loved the performance of the car besides the amazing looks inside and out. The sport mode feature is great for passing people up or merging into high speeds. Also, one of the best things about this car is that there’s not many on the road which makes you stand out so much more from all the Camry and Accords. Working with my dealership was a smooth process and they really helped me out in choosing what I wanted, very friendly and clean dealership. More

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