Michelle Canova | Page 9

I was truly satisfied and impressed with my experience at BMW and Mazda of Crystal Lake. Michelle was wonderful in helping me to find a car I was happy with and taking time to go over all the features. The p BMW and Mazda of Crystal Lake. Michelle was wonderful in helping me to find a car I was happy with and taking time to go over all the features. The process was made very easy for the buyer...no hassle. The dealership also did a great job with making the experience special for the buyer by creating a “Congrats on your new car” sign, which I enjoyed. I had a very wonderful experience. I was also introduced to multiple members of the team and made to feel very comfortable. 5 star rating all the way!!! More

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Great & Kind Service "Kind" is not a word you often hear with regard to automotive service, but the folks at Anderson BMW are just kind... nice people who listen, solve pr "Kind" is not a word you often hear with regard to automotive service, but the folks at Anderson BMW are just kind... nice people who listen, solve problems and communicate effectively. Oh, and they do a great job with the car, too! More

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New BMW X6 This one was a hard one to find and Michelle and Leah and Dan worked hard to put me in this SAV. I had to have certain options and BMW of Crystal Lak This one was a hard one to find and Michelle and Leah and Dan worked hard to put me in this SAV. I had to have certain options and BMW of Crystal Lake had it so, I was in the area and came by to check it out but had to get back home. So once I got home I called back and we put the deal together! This is my 10th BMW Auto which 7 have been brand new that I have ordered and one was European Delivery. Michelle had breakfast for us and a place all set up for our dogs to sit while getting the paperwork ready. I would recommend if your wanting a class act you should work with Michelle and Crystal Lake BMW. I love my X6 it looks nice in the stable next to my 2015 435i Coupe’ and my 1987 325i Convertible! More

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A great customer experience. Michelle Canova went beyond the call of duty in providing the extra effort and her time to answer questions . She made the the purchase transaction v Michelle Canova went beyond the call of duty in providing the extra effort and her time to answer questions . She made the the purchase transaction very rewarding. She followed up with the sale and makes herself available to answer our questions about the vehicle both over the phone as well as in person. More

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Excellent experience at the dealership Ellen was so friendly and helpful for me to make decision on purchasing the BMW x5. I really enjoyed staying there and working with her. Ellen was so friendly and helpful for me to make decision on purchasing the BMW x5. I really enjoyed staying there and working with her. More

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Great buy - BMW X5 Michelle and the team at BMW Crystal Lake we’re awesome to work with. I recommend everyone go see Michelle if you want the best car buying experience Michelle and the team at BMW Crystal Lake we’re awesome to work with. I recommend everyone go see Michelle if you want the best car buying experience you’ve ever had. I purchased from out of state and they expedited my visit so I could get back on the road, and made sure I was comfortable and had the best experience as well. I will definitely buy my next BMW here! More

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Michelle Canova - Atypical Cars Sales Representative Excellent experience working with Michelle. She is not the typical pushy car sales rep, she is attentive, patient, and genuinely interested in you. K Excellent experience working with Michelle. She is not the typical pushy car sales rep, she is attentive, patient, and genuinely interested in you. Kudos Michelle! More

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Outstanding It was a very nice experience Michelle handled it very well and very well pleased with the outcome I would recommend coming to BMW in Crystal Lake to It was a very nice experience Michelle handled it very well and very well pleased with the outcome I would recommend coming to BMW in Crystal Lake to all my friends More

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Best service and staff within 100 mile radius of Crystal Lak My first time visiting Crystal Lake Bmw was amazing!!!!! ---------I recommend them to anyone with a BMW even if you're 100 miles away. ------- My first time visiting Crystal Lake Bmw was amazing!!!!! ---------I recommend them to anyone with a BMW even if you're 100 miles away. -------- Their customer service from walking all the way to getting my car serviced was top-notch....... I was greeted by Michelle Who is in sales and I recommend her to anyone looking for a BMW or Mazda or any other car she has a great resources for any car brand and can find you the best deals around. Then sat with Heather who is a BMW genius walk me through my car and taught me things that I didn't even know it did and she was determined to make sure that every question was handled correctly. her expertise ,knowledge and passion for Bmw's got me even more excited for my new car. For my 1200 mile check up the service department welcomed and greeted me with the feeling that I was Dwayne Johnson walking in. Thank you Derek!!!! Thank you for the amazing coffee and warm cookies great touch. All-around great experience. More

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2019 X5 Michelle and Tyler both assisted us with the sale, the dealership from top to bottom goes above and beyond to assure you are pleased with your purchas Michelle and Tyler both assisted us with the sale, the dealership from top to bottom goes above and beyond to assure you are pleased with your purchase. I absolutely am in love with my new ride and the customer service from washes, to service needs, and management was exceptional Thank you all to who aided in our new purchase and assuring our new car was perfect! More

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