Michelle Canova | Page 5

Meeting the people at the dealership surprised me with their easy-going style and attention. Michelle Canova asked the right questions and provided the information on the vehicle in a concise friendly ma their easy-going style and attention. Michelle Canova asked the right questions and provided the information on the vehicle in a concise friendly manner. With no pressure we worked thorough options and arrived at the desired model. The purchase was straightforward, easy to understand and in a very timely manner. Order timing was on target and on arrival, explanation by Devon was accurate. Thanks to all the staff involved and especially Michelle. More

Helpful 0

Report | Print

Very easy process. No pressure, let us decide and test drive as much as we needed/wanted. No pressure, let us decide and test drive as much as we needed/wanted. More

Helpful 2

Report | Print

I appreciated that it was straightforward and easy. In the past, I’ve spent hours at a dealership during the process of buying a car. We knew what we were looking for, the car was coming in, and the de In the past, I’ve spent hours at a dealership during the process of buying a car. We knew what we were looking for, the car was coming in, and the deal was closed. Dom also offered do drive out to pick up paperwork from us if necessary. More

Helpful 0

Report | Print

This was the best experience I have had at a BMW dealer. Don't let the small town feel fool you. Everyone is very professional and welcoming. What a great team. Thanks, Michelle! Don't let the small town feel fool you. Everyone is very professional and welcoming. What a great team. Thanks, Michelle! More

Helpful 0

Report | Print

This dealership is home. I’ve “flirted” with other BMW dealerships, but none provide the attention and service of Anderson/ Crystal Lake BMW. Michelle in particular de I’ve “flirted” with other BMW dealerships, but none provide the attention and service of Anderson/ Crystal Lake BMW. Michelle in particular deserves special recognition for her never ending dedication and attention to detail. Dan and Heather run a top notch dealership that combines the need of the customer with the responsibilities of a high end dealership. I will not go anywhere else for my automotive needs. Luis More

Helpful 0

Report | Print

Michelle and really everyone at the dealership did a great job and were very easy to deal with. great job and were very easy to deal with. More

Helpful 0

Report | Print

Michelle was AMAZING so helpful and such honest people! I HIGHLY recommend so happy I purchased my first BMW from here. I HIGHLY recommend so happy I purchased my first BMW from here. More

Helpful 0

Report | Print

Exceptional experience! Once again the team at Anderson Crystal Lake comes through and continues to impress! Michelle, Jim, Mike and Dan made my experience so easy and smooth. I looked at a couple other v Crystal Lake comes through and continues to impress! Michelle, Jim, Mike and Dan made my experience so easy and smooth. I looked at a couple other vehicles and got the run around on price and inventory. None of that happened at Anderson Mazda Crystal Lake. I recommend this team and dealership to anyone I know. This is my third purchase in 4 years and multiple referrals to them and they never disappoint at all. Bravo Anderson team, once again you have exceeded my expectations and I will be back again for another vehicle soon! You guys ROCK!!! More

Helpful 0

Report | Print

Great to work worth they made buying enjoyable !! Worked with us on every aspect of ordering my dream car. Highly recommend with us on every aspect of ordering my dream car. Highly recommend More

Helpful 0

Report | Print

Michelle was super helpful with no pressure! She loves what she does and only is looking to help you find the perfect vehicle for you! what she does and only is looking to help you find the perfect vehicle for you! More

Helpful 0

Report | Print