Michelle Canova | Page 6

Every step in the process was seamless and handled well. No high pressure at any time. The car was detailed and perfect. Best experience buying a car ever. No high pressure at any time. The car was detailed and perfect. Best experience buying a car ever. More

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It was a pleasure doing business with Michelle & Heather at BMW of Crystal Lake. I typically don’t enjoy the process of purchasing a new vehicle but I can honestly say this time it was fun and easy. I will at BMW of Crystal Lake. I typically don’t enjoy the process of purchasing a new vehicle but I can honestly say this time it was fun and easy. I will definitely do business with BMW of Crystal Lake again. More

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I’ve leased my last few vehicles from BMW of Crystal Lake. Always so accommodating and helpful. I have worked with other dealerships in the past but they are the best. Lake. Always so accommodating and helpful. I have worked with other dealerships in the past but they are the best. More

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Amazing service and Michelle was absolutely wonderful to work with. Would definitely recommend your dealership. work with. Would definitely recommend your dealership. More

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Walked into dealership with a great mindset of test driving a Certified BMW was greeted warmly by Michelle. After test drive we determined that we wanted a bit more but wasn't sure, then got introduced driving a Certified BMW was greeted warmly by Michelle. After test drive we determined that we wanted a bit more but wasn't sure, then got introduced to Heather and they pulled up a new 24 X3! My heart and eyes said OMG, really........ Needless to say after 1-1/2 hours a decision on everything was determined. This is our car! Thank you for your knowledge, experience and professionalism. First time BMW owners left happy! More

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Michelle Cavano is the smart savvy aggressive yet not pushy sales person that gets you and knows how to uncover your need. Just go see for yourself you will not be disappointed pushy sales person that gets you and knows how to uncover your need. Just go see for yourself you will not be disappointed More

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Michelle was great to work with and I love my new X7! Anderson is our favorite dealership. Thank you! Anderson is our favorite dealership. Thank you! More

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Michelle and BMW/Mazda of Crystal Lake were awesome to work with and made the purchase of our vehicle seamless!! Excellent service! work with and made the purchase of our vehicle seamless!! Excellent service! More

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Anyone who says that buying a car is a painful experience has never been to BMW of Crystal Lake and had the team of professionals that we had when we ordered and picked up our new BMW M340i xDrive on October has never been to BMW of Crystal Lake and had the team of professionals that we had when we ordered and picked up our new BMW M340i xDrive on October 3, 2023. Michelle Canova, our sales representative, is a total professional and helped us through not only the acquisition of this car, but also the BMW M440i that we picked up in January. She and the entire team worked to make sure that we were totally satisfied with our purchase and made the experience an exciting EVENT. This is the 4th BMW we have gotten at BMW of Crystal Lake, so one can certainly see that we are TOTALLY satisfied with the level of service we get here. THANK YOU to all the people who worked to make this such a lovely experience. They are: Michelle Canova, Client Advisor/BMW Genius Heather Liataud, Sales Mamager Devon Stoval, BMW Genius Mike Schwarz, Business Manager Dan Brzozowski, General Manager More

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Expert staff. ..friendly and knowledgeable. Kept me up to date on my BMW order status. ..friendly and knowledgeable. Kept me up to date on my BMW order status. More

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