Michelle Canova | Page 6

Like having a picnic with my family. Will met me and listened to my needs and driving habits and concerns. He knew what I wanted and stayed in touch until he found my car. He called, I s Will met me and listened to my needs and driving habits and concerns. He knew what I wanted and stayed in touch until he found my car. He called, I stopped in, car was exactly what I wanted and needed. I bought the car. Dan helped facilitate the entire process. Getting to know many of the associates like Michelle and James especially in understanding vehicle features made it a kinda family friendship adventure. Will was the keystone for my successful car experience. I thank him and the entire Anderson Mazda team. One stop shopping indeed. I look forward to their customer service on my Mazda CX30. More

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In general I do not care for the experience of purchasing a car. But in this case Mazda of Crystal lake was a VERY GOOD experience! Michelle was outstanding. She introduced me to many other team members wh a car. But in this case Mazda of Crystal lake was a VERY GOOD experience! Michelle was outstanding. She introduced me to many other team members who were also very accommodating. I will be purchasing a car for my wife in the next 6 months. It will be a Mazda, and I will purchase it from Michelle at Mazda of Crystal Lake. More

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Dealership personnel attentive, knowledgeable, helpful, friendly. Good buying experience and would recommend when buying or servicing a vehicle. friendly. Good buying experience and would recommend when buying or servicing a vehicle. More

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Every step in the process was seamless and handled well. No high pressure at any time. The car was detailed and perfect. Best experience buying a car ever. No high pressure at any time. The car was detailed and perfect. Best experience buying a car ever. More

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It was a pleasure doing business with Michelle & Heather at BMW of Crystal Lake. I typically don’t enjoy the process of purchasing a new vehicle but I can honestly say this time it was fun and easy. I will at BMW of Crystal Lake. I typically don’t enjoy the process of purchasing a new vehicle but I can honestly say this time it was fun and easy. I will definitely do business with BMW of Crystal Lake again. More

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I’ve leased my last few vehicles from BMW of Crystal Lake. Always so accommodating and helpful. I have worked with other dealerships in the past but they are the best. Lake. Always so accommodating and helpful. I have worked with other dealerships in the past but they are the best. More

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Amazing service and Michelle was absolutely wonderful to work with. Would definitely recommend your dealership. work with. Would definitely recommend your dealership. More

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Walked into dealership with a great mindset of test driving a Certified BMW was greeted warmly by Michelle. After test drive we determined that we wanted a bit more but wasn't sure, then got introduced driving a Certified BMW was greeted warmly by Michelle. After test drive we determined that we wanted a bit more but wasn't sure, then got introduced to Heather and they pulled up a new 24 X3! My heart and eyes said OMG, really........ Needless to say after 1-1/2 hours a decision on everything was determined. This is our car! Thank you for your knowledge, experience and professionalism. First time BMW owners left happy! More

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Michelle Cavano is the smart savvy aggressive yet not pushy sales person that gets you and knows how to uncover your need. Just go see for yourself you will not be disappointed pushy sales person that gets you and knows how to uncover your need. Just go see for yourself you will not be disappointed More

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Michelle was great to work with and I love my new X7! Anderson is our favorite dealership. Thank you! Anderson is our favorite dealership. Thank you! More

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