Michelle Canova | Page 8

Once again, a great experience with BMW of Crystal Lake. Michelle and Heather are fantastic to work with and helped make things as easy as possible through the entire process. Delivery was great and Bill Michelle and Heather are fantastic to work with and helped make things as easy as possible through the entire process. Delivery was great and Bill did a terrific job making taking us through all of the features on our new BMW X3 M40i. More

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We didn't even know we wanted a BMW until we met with Michelle. We love our X3! The leasing process was easy and the service had been impeccable so far. Highly recommend. Michelle. We love our X3! The leasing process was easy and the service had been impeccable so far. Highly recommend. More

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What else can I say? Amazing, fantastic and wonderful experience! Michelle is one of the best I’ve worked with. Her attention to detail, follow up and overall customer service are extraordinary. The dea experience! Michelle is one of the best I’ve worked with. Her attention to detail, follow up and overall customer service are extraordinary. The dealership experience is second to none and just another reason I am a repeat customer. So much so that a friend of mine chose to buy a new BMW from Michelle before mine came in! Dan and Heather round out this amazing team and I will continue to do business with Crystal Lake BMW as long as they are a part of the team. Thank you and kudos to my BMW Crystal Lake family. More

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Michelle was wonderful to work with. She took her time Michelle was wonderful to work with. She took her time to find me the right car for me and gave me top notch customer service. Michelle was wonderful to work with. She took her time to find me the right car for me and gave me top notch customer service. More

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Wonderful experience! I can't say enough about Michelle and Dan they were so helpful and really listened to my needs and wants. I will definitely recommend to others and definitely be returning in the futu and Dan they were so helpful and really listened to my needs and wants. I will definitely recommend to others and definitely be returning in the future. Car buying really can be easy if you have the right people. More

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Please go see Michelle Canova! She is the best! She is so accommodating, knowledgeable, and honest with you! She will take great care of you! She is so hard working and deserves your business! I am so happy accommodating, knowledgeable, and honest with you! She will take great care of you! She is so hard working and deserves your business! I am so happy I worked with her! And I love the car I picked! More

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Michelle was the best ! Worked with us through several last minute choices and changes to our original ideas to help get us a car that we would be very happy with. Realizing also that the normal business last minute choices and changes to our original ideas to help get us a car that we would be very happy with. Realizing also that the normal business routines were more difficult with all the pandemic protocols ! Thank you More

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Michelle Canova was amazing to work with. We have twin fifteen year old boys who were excited to purchase their first car. We told Michelle what we were looking for. She found a car that checked all boxes fifteen year old boys who were excited to purchase their first car. We told Michelle what we were looking for. She found a car that checked all boxes!!! (Price/safety/color/stereo/leather/size). We truly thought we would have to give up on some of the features. She nailed it selling us a Mazda 2016 CX5. Her sales style is so genuine. She made the day really special for the kids, treating them like adult car buyers. Can’t wait to work with her again when we’re ready for our next car purchase. LOVED HER!!!!! More

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Incredible experience We were referred to Michelle from a work colleague and are we thankful for that! Michelle totally made us feel part of the Anderson BMW family and lai We were referred to Michelle from a work colleague and are we thankful for that! Michelle totally made us feel part of the Anderson BMW family and laid the foundation for a long-term relationship. There was no high pressure sales push, she listened to what we wanted and showed us multiple options in the comfort of the heated building. We were able to come to our own decision to buy, and be comfortable with that decision. Heather made the deal fit within our budget and was very fun to deal with, yes, I said fun buying a car! Rich made the paperwork quick and painless. The best car buying experience ever! And we LOVE the X1!! More

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So easy, no high pressure, very professional All interactions were positive. I needed a quick replacement for my 1998 Volvo S70, and had a BMW X1 on my mind. They had a nice 2016 model available All interactions were positive. I needed a quick replacement for my 1998 Volvo S70, and had a BMW X1 on my mind. They had a nice 2016 model available, certified (so I got benefit of keeping the warranty through the original end date). Rich: great financing options, no high pressure for the options. Michelle: highly professional, personable, well informed regarding the product and service, no high pressure. I am very satisfied. More

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