Michelle "Mickey" Lewis-Sexton | Page 7

It has been awhile since I had serve work done at the Columbia dealership but this visit went really well. I found the staff to be friendly and helpful. I really like that the repair time was much short Columbia dealership but this visit went really well. I found the staff to be friendly and helpful. I really like that the repair time was much shorter than expected. Your waiting service was nothing short of great. Overall, a good visit. More

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Trim piece was not installed correctly. Had to make a follow up appointment on March 10th. The hood was not shut properly. The safety latch kept it from flying open going on I-70. Fuel pu Had to make a follow up appointment on March 10th. The hood was not shut properly. The safety latch kept it from flying open going on I-70. Fuel pump install seems to be good. No problems that I’m aware of. More

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nice service advisor, work was completed faster than estimate, completed all recalls and an oil change, comfy chairs to wait in estimate, completed all recalls and an oil change, comfy chairs to wait in More

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The requested services were completed per the service appointment (oil change, TPMS sensor replacement, Department of Motor Vehicle inspection). Additional critical maintenance services were suggeste appointment (oil change, TPMS sensor replacement, Department of Motor Vehicle inspection). Additional critical maintenance services were suggested after the multiple-point inspection showed need (and available records showed them past-due). These were then completed in the same appointment: change of engine transmission fluid, change of power-steering fluid, and change of rear-wheel-drive differential-case fluid. More

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I have used this service department for 22 years. They are great. They recognize me when I come in or call on the phone. They are helpful and explain services I need now, what I need to plan on in th They are great. They recognize me when I come in or call on the phone. They are helpful and explain services I need now, what I need to plan on in the future. I really trust their expertise. More

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Everyone is great to work with. They value your time. Thankful for the snacks in the waiting area. They value your time. Thankful for the snacks in the waiting area. More

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Easy to talk to and got my recall fixed that day. Always pleasant and willing to help. Always pleasant and willing to help. More

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Need to improve communication with customer who’s waiting at the lobby for car to be serviced. at the lobby for car to be serviced. More

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Customer Service provided by the service writer, pick and drop shuttle service and the coffee & snack at the waiting area. drop shuttle service and the coffee & snack at the waiting area. More

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I have been coming to place for about 15 years. Love the service. Simple appointments, great shuttle service, and comfortable waiting rooms. I would recommend this place to anyone. Love the service. Simple appointments, great shuttle service, and comfortable waiting rooms. I would recommend this place to anyone. More

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