Mike Adams (Hyundai) | Page 19
Hyundai Service Writer
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
I look forward to assisting you in protecting your investment, see you soon!
Read moreDealership Experience
5 yrs, 3 mos
Industry Experience
25 yrs, 3 mos
419 Reviews
Write a Review419 Reviews of Mike Adams (Hyundai)
June 11, 2024
Amazing customer serviceā¦ service tech was very helpful and met my needs . Also when I picked up my car customer service was outstanding with just about no wait time and met my needs . Also when I picked up my car customer service was outstanding with just about no wait time More
Other Employees Tagged: Mark Baker, Maria Durham, Danielle Starkey, Melissa Sigmon (Subaru), Alyse Allen, Troy Brickner, Megan Gartmann, Dan Prytulak , Mike Adams (Subaru)
June 11, 2024
They fixed my problem. It took longer than anticipated. Communication was not very good. What was supposed to be part of one day turned into four. It took longer than anticipated. Communication was not very good. What was supposed to be part of one day turned into four. More
June 10, 2024
Friendly service staff. Great front end staff as well. Very satisfied with the service that was done on my car. I was checked in quickly. Got out of there in a normal amount Great front end staff as well. Very satisfied with the service that was done on my car. I was checked in quickly. Got out of there in a normal amount of time. Customer waiting room clean and fairly comfortable. More
Other Employees Tagged: Danielle Starkey
June 10, 2024
Just a lot of negative energy from the start. I was lectured on the Hyundai franchise system. A better way might be for one service center to call another and help clarify the issue. Buying the c I was lectured on the Hyundai franchise system. A better way might be for one service center to call another and help clarify the issue. Buying the car was the easiest purchase made over decades of buying cars. Purchased in Atlanta by the way. Walking into the service center drains my spirit. I have to do it but hate it. More
June 10, 2024
Bad communication Did not fix my problem until 3rd attempt bring back (started with oil change not done right, locked my engine up, replaced engine, still had oil leak after putting it back together, attempt bring back (started with oil change not done right, locked my engine up, replaced engine, still had oil leak after putting it back together, dealership let someone take my vehicle home overnight and did not inform me, I thought my vehicle was stolen called policeā¦- did not get phone call mechanic said I was suppose to get to inform me of my vehicle being brought to somebodies private residence) Unorganized Not attentive More
Other Employees Tagged: Bill Ferguson
June 09, 2024
It took way too long to repair. The staff were friendly but communication was a little challenging. I was told on different days that it would be ready; however it wasnāt. The staff were friendly but communication was a little challenging. I was told on different days that it would be ready; however it wasnāt. More
Other Employees Tagged: Mark Baker, Maria Durham, Danielle Starkey, Melissa Sigmon (Subaru), Alyse Allen, Troy Brickner, Megan Gartmann, Dan Prytulak , Mike Adams (Subaru)
June 09, 2024
Great communication about what is needed and cost. Prompt service even in an unexpected situation Prompt service even in an unexpected situation More
Other Employees Tagged: Horatio Doregos
June 08, 2024
Poor communication, no urgency about getting car repaired. And shows little concern about your problem, my impression is looks for the easy way out. The first breakdown, the car was in the shop for repaired. And shows little concern about your problem, my impression is looks for the easy way out. The first breakdown, the car was in the shop for 15 days. I picked it up on Friday and it was towed back in on Saturday, so far the service department have my car 15 days and still with no conclusion on what the problem is it seems little care about getting it done. Starting looking into the lemon law to get this resolved, my first impression of the service department is not very good at all as you can tell. I owned two Kia vehicles in the past and was used to their excellent service department and prompt service and communication. Weāll see how the result works out . More
June 08, 2024
They have great Service with quick check in and great people to deal with I will pass the word people to deal with I will pass the word More
Other Employees Tagged: Dan Prytulak
June 06, 2024
I believe my car was driven extensive miles while there for seven days, the miles was 42,200 and something when drop off, when I pick it up it was 43,000 and something. I mentioned it to the man who was he for seven days, the miles was 42,200 and something when drop off, when I pick it up it was 43,000 and something. I mentioned it to the man who was helping me,he said he put down wrong,but Iām sure that it was 42,200 and something. My passenger side seat was lowered and back rest was tilt all the way back, I feel like someone took it on a road trip and I just canāt shake that feeling. More