Mike Adams (Hyundai)
Mike Adams (Hyundai) at Southern Team Hyundai Nissan Subaru Volkswagen
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Mike Adams (Hyundai) | Page 19

Hyundai Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

Contact Me
4.6
419 Reviews

I look forward to assisting you in protecting your investment, see you soon!

Dealership Experience

5 yrs, 3 mos

Industry Experience

25 yrs, 3 mos

4.6

419 Reviews

Write a Review

419 Reviews of Mike Adams (Hyundai)

June 11, 2024

Dealership Rating
Employee Rating

Amazing customer serviceā€¦ service tech was very helpful and met my needs . Also when I picked up my car customer service was outstanding with just about no wait time More

by j.sellerslpn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 11, 2024

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Employee Rating

They fixed my problem. It took longer than anticipated. Communication was not very good. What was supposed to be part of one day turned into four. More

by LINDUH64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to provide us with this feedback.

June 10, 2024

Dealership Rating
Employee Rating

Friendly service staff. Great front end staff as well. Very satisfied with the service that was done on my car. I was checked in quickly. Got out of there in a normal amount More

by dunlaps626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danielle Starkey

June 10, 2024

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Employee Rating

Just a lot of negative energy from the start. I was lectured on the Hyundai franchise system. A better way might be for one service center to call another and help clarify the issue. Buying the c More

by LIN.HARTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 10, 2024

Dealership Rating
Employee Rating

Bad communication Did not fix my problem until 3rd attempt bring back (started with oil change not done right, locked my engine up, replaced engine, still had oil leak after putting it back together, More

by AMBER DAVIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bill Ferguson

June 09, 2024

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Employee Rating

It took way too long to repair. The staff were friendly but communication was a little challenging. I was told on different days that it would be ready; however it wasnā€™t. More

by lismyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 09, 2024

Dealership Rating
Employee Rating

Great communication about what is needed and cost. Prompt service even in an unexpected situation More

by tarachristian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Horatio Doregos

June 08, 2024

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Employee Rating

Poor communication, no urgency about getting car repaired. And shows little concern about your problem, my impression is looks for the easy way out. The first breakdown, the car was in the shop for More

by Hcbassin
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 08, 2024

Dealership Rating
Employee Rating

They have great Service with quick check in and great people to deal with I will pass the word More

by ALFREDOPOPE2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Prytulak

June 06, 2024

Dealership Rating
Employee Rating

I believe my car was driven extensive miles while there for seven days, the miles was 42,200 and something when drop off, when I pick it up it was 43,000 and something. I mentioned it to the man who was he More

by GRACETOME
Recommend Dealer
No
Jun 06, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

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