Mike Allen
Mike Allen at Shottenkirk Superstore

Mike Allen

Service Manager

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

5.0
23 Reviews
5.0

23 Reviews

Write a Review

23 Reviews of Mike Allen

February 26, 2026

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Employee Rating

Service advisor was very nice. Explained the process and car was in and out same day. More

by Tatyn5mre
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dave Savage, Tanya Wilson

Feb 26, 2026

Shottenkirk Superstore responded

It’s great to hear our advisor made the process clear. We’re glad your Ford Mustang was back to you the same day. Thank you for the five-star rating. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore

February 25, 2026

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The dealership was clean and they were very fast with my recall. They made sure I made it to my appointment in time and they were nice to my dog More

by Hrich2101
Service Price Transparency
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Recommend Dealer
Yes
Feb 25, 2026

Shottenkirk Superstore responded

Thank you for highlighting how efficient our team was with your Kia K5 recall and for noting our clean facility. Derek enjoyed meeting your dog and ensuring you arrived on time. We appreciate your feedback and look forward to assisting you again. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore

February 10, 2026

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Friendly, quick and thorough service. I have been going here for years and they do good work. More

by karolisgaule
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Dave Savage, Tanya Wilson, Derek Menke , Joel Heater, Matt Weir

Feb 10, 2026

Shottenkirk Superstore responded

We appreciate your loyalty over the years and your kind words about our friendly, quick, and thorough service. Our technicians take pride in providing reliable care for your Kia Sorento. We look forward to having you back for your next maintenance.

January 20, 2026

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My experience getting my vehicle worked on was very helpful, efficient and in a timely manner. More

by Macy
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Dave Savage, Tanya Wilson , Joel Heater, Cody Mason, Matt Weir

Jan 20, 2026

Shottenkirk Superstore responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Superstore! 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore

December 09, 2025

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Tony and his Service team were fast and courteous, got to me at my appointment and deliver quick service More

by vschmitt1983
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 09, 2025

Shottenkirk Superstore responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore

November 05, 2024

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Very pleased with the help I received on my car. They really went above and beyond to make things right. More

by PRCR4LONG
Service Price Transparency
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Recommend Dealer
Yes
Nov 06, 2024

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

October 22, 2024

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Matt kept me informed while I was waiting. I will never go anywhere else for service More

by TROYPATT99
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tanya Wilson , Joel Heater, Matt Weir

Oct 23, 2024

Shottenkirk Superstore responded

TROY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Superstore. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 30, 2024

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They have always treated us great with great service. Would highly recommend Mike Allen and his service reps. More

by YTAILHUNTER64
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 04, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 02, 2024

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Always first class service! They communicate every step of the way with me. I do all my business with Shottenkirk! More

by LETSGOLF
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

March 27, 2024

Dealership Rating
Employee Rating

TOP NOTCH SERVICE. VERY PLEASED WITH THE SERVICE I ALWAYS GET FROM THEM. WILL ALWAYS RETURN More

by DAVESAVAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Savage

Mar 28, 2024

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

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