Mike Asperheim | Page 3

Tenvoorde Ford responded

Hi KB- We tried to contact you about this concern. We found an oil leak under your vehicle that will be covered under warranty. We understand this is twice in 6 months and know how frustrating that can be. It sounds like the warranty may not have been explained by us correctly, so we apologize for that. Please return our general managers call or contact the service department so we can get the oil leak taken care of for you. Thank you. David Rodriguez General Manager Tenvoorde Ford 185 Roosevelt Rd St. Cloud, MN 56301 d. 320-251-0540 f. 320-251-8918

Tenvoorde Ford responded

Hello Mary. We’re glad to hear that our team at Tenvoorde Ford made such a positive impression. It’s great knowing you appreciate the thorough 10 point inspections and the care we put into every visit. Thank you for sharing your experience, it really means a lot.

Tenvoorde Ford responded

Hi Becky, Thank you for the kind words. We’re so glad our team made you feel heard and comfortable during your visit. It’s great to hear you enjoyed the facility and wait area as well. We look forward to seeing you again at Tenvoorde Ford!

Tenvoorde Ford responded

Hi, Thank you for sharing your experience! We’re glad to hear that Tenvoorde Ford has treated you well with both vehicles, even if this latest one wasn’t purchased here. It really means a lot to us to maintain that same level of care and service no matter what, and we appreciate your loyalty. We look forward to continuing to support you with any future needs!

Tenvoorde Ford responded

Hi Bert, we’re thrilled to hear you’ve had such consistently positive experiences with our team. Knowing you find our staff helpful and trustworthy means a lot to us at Tenvoorde Ford. Thank you for taking the time to share your kind words!

Tenvoorde Ford responded

Hi, it’s great to hear our team has been helpful and responsive every step of the way. We’re glad your appointments and service experiences have gone smoothly. Thank you for trusting Tenvoorde Ford!

Tenvoorde Ford responded

Hi, thank you for sharing your experience! We’re glad to hear Mike Asperheim is doing such a great job keeping you informed and making your service visits smooth. It’s always nice to know our team is professional and reliable. We appreciate your kind words and look forward to helping you with your vehicle again!

Tenvoorde Ford responded

Hi Becky, thank you for taking the time to share your experience! We’re so glad to hear our team made such a positive impression and that you felt well taken care of. It’s wonderful to know you noticed the cleanliness of our building as well. We always aim to make every visit welcoming here at Tenvoorde Ford!

Tenvoorde Ford responded

Hi! Thank you for sharing your experience. We are so glad we could help get your truck back on the road quickly and make your visit as smooth as possible. It’s great to hear our team could provide a ride and support while the repair was done. We are thrilled you had a positive experience with Tenvoorde Ford.

Tenvoorde Ford responded

Hi, thank you for sharing your experience! Barry’s focus on making every customer feel valued truly stands out, and we’re glad it made such an impact. We look forward to your next visit to Tenvoorde Ford.