Mike Brandvold | Page 70

Great Service I always get great service and immediate attention and I have used this service department for 5 different vehicles over the years. Mike has been our I always get great service and immediate attention and I have used this service department for 5 different vehicles over the years. Mike has been our primary contact and provides excellent service. More

by Shafflo2014 Verified Customer Verified Customer

Report | Print

Intermittent problems are the worse to solve . Klaben persisted and Ford dropped the ball. Parts took 2 months to come, Klabens service manager to get involved on several o are the worse to solve . Klaben persisted and Ford dropped the ball. Parts took 2 months to come, Klabens service manager to get involved on several occasions to get the parts. More

by RGC3831 Verified Customer Verified Customer

Report | Print

Excellent service Service manager (Tom Alcorn) and service advisor Mike Brandvold both top-quality people, fair dealing on problems, don't oversell extra services but p Service manager (Tom Alcorn) and service advisor Mike Brandvold both top-quality people, fair dealing on problems, don't oversell extra services but point out +/-. Pricing is generally fair for dealership work. Quality of work performed is excellent, communication likewise. More

by DAVE19BK Verified Customer Verified Customer

Report | Print

Service for oil change and a couple fixes for the car I have only been to the dealer once and that was quite some time ago. It was near the end of day when I dropped off my car and received a loaner. I di I have only been to the dealer once and that was quite some time ago. It was near the end of day when I dropped off my car and received a loaner. I did not have my insurance card and it looked like I was causing some irritation. Joe said you can try to call your agent if they are still there but he was busy working on some other things. I called and was able to get verification but needed to talk to the loaner car person. She was nice but getting over to her once again I felt I was a problem. I was getting an oil change but did not mention 2 things I was having problems with until I got there. That was not on the plan and was only in for an oil change. I must have created another soar spot and there was no doubt . Bringing the loaner back I worked with Mike who was helpful and said he could help me as I need to bring the car back for the parts to be put on. I will work with Mike Brandvold going forward. I realize a lot goes on but it does for a lot of folks not just the Service Team. More

by dlang8255 Verified Customer Verified Customer

Report | Print

regular service and bought snow tires. Mike is always good explaining everything so I understand, always gives me an estimate of cost and time it will take. I trust his knowledge and exper Mike is always good explaining everything so I understand, always gives me an estimate of cost and time it will take. I trust his knowledge and experience. Also everyone else there is always nice, friendly and willing to help thank you More

by salbertson54 Verified Customer Verified Customer

Report | Print

New Tire Purchase Great service front and back! I've been going there for years and will continue to do so. You can tell the employees enjoy working there. Great service front and back! I've been going there for years and will continue to do so. You can tell the employees enjoy working there. More

by DWDJR2005 Verified Customer Verified Customer

Report | Print

Great experience Everyone is always very helpful and easy to work with. Mike in service took really good care of me and always helps me out. Matt in sales was great a Everyone is always very helpful and easy to work with. Mike in service took really good care of me and always helps me out. Matt in sales was great and we will definitely be returning customers of his More

by BETHIE509 Verified Customer Verified Customer

Report | Print

Very helpful and painless experience The Klaben Ford Lincoln Service Center was knowledge and efficient. They were honest and had my car back to me in 3 days. Very pleased! The Klaben Ford Lincoln Service Center was knowledge and efficient. They were honest and had my car back to me in 3 days. Very pleased! More

by elizabethtucker877 Verified Customer Verified Customer

Report | Print

Best body shop around Bought a new f250 king ranch from Klaben ford(got to give a shoutout to Chris Moldas best salesman) I bought black and with a solid cover there are n Bought a new f250 king ranch from Klaben ford(got to give a shoutout to Chris Moldas best salesman) I bought black and with a solid cover there are no fender flares. So asked mike Brandvold my service writer (who is also the greatest) where to get them he said talk to Artie at the body shop. Artie helped me out a while ago and I never thought to call them. Went to see Artie he took care of everything got the painted right away and with four days had them installed they look great. Artie was great really took care of me. Like I’ve always said Klaben is the only dealership that makes you feel like family. More

by firegav Verified Customer Verified Customer

Report | Print

Absolutely Amazing!!!!! It is always a pleasure to visit Klaben Ford Service. Our advisor Mike Brandvold is the best service advisor ever. Mike is always on top of things and It is always a pleasure to visit Klaben Ford Service. Our advisor Mike Brandvold is the best service advisor ever. Mike is always on top of things and goes the extra mile to make sure everything is handled. My Mom had service on her 2012 Ford Escape and he was so good to my Mom. Thank you for that Mike Brandvold. I would recommend Mike to everyone~!!! More

by rbennett127 Verified Customer Verified Customer

Report | Print