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Mike Chavez
Mike Chavez at Eastchester Chrysler Jeep Dodge Ram

Mike Chavez | Page 4

Product Specialist

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

Contact Me
not yet
rated
92 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

16 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

92 Reviews

Write a Review

92 Reviews of Mike Chavez

December 19, 2020

Dealership Rating
Employee Rating

This dealer are full of thieves. Avoid at all cost. Finance office changed the numbers on my contract. Currently filling a lawsuit. You’ve been warned. More

by Luismlopez24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Julio Nunez, Randy Figueroa, Frank Perez, Reginal Blue, Richard Reid

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Jan 04, 2021

Eastchester Chrysler Jeep Dodge Ram responded

Luis - This feedback is extremely concerning to read. We strive to deliver a seamless and transparent purchase experience, and I assure you that it is never our intention to mislead our guests. I think it would be best for us to discuss your situation together. I will search for your contact information, but in the meantime, please do not hesitate to give me a call directly. Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

Jan 04, 2021

Eastchester Chrysler Jeep Dodge Ram responded

Luis - This feedback is extremely concerning to read. We strive to deliver a seamless and transparent purchase experience, and I assure you that it is never our intention to mislead our guests. I think it would be best for us to discuss your situation together. I will search for your contact information, but in the meantime, please do not hesitate to give me a call directly. Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

December 02, 2020

Dealership Rating
Employee Rating

Great experience unbelievable service and so customer Great experience unbelievable service and so customer friendly that I would highly recommend buying your next vehicle at this wonderful dealership! M More

by JHENNESSY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Collier, Lemar Davis, Reginal Blue, Michael Brown, Shawn Cameron, Rob Caballero , Rob Aristy, Kayla Benitez

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Dec 03, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Thanks so much for your review! It makes us smile to hear that you feel like part of the family here at Eastchester Chrysler Jeep Dodge Ram, and are honored that you would highly recommend our sales team. We appreciate your business and wish you safe travels in your new car!

September 04, 2020

Dealership Rating
Employee Rating

They ran my credit too many times without my permission. That disrespectful. Now my credit score plummeted. I I think you guys should Ask before you do this. More

by WILLIAM.VARELA1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Sep 21, 2020

Eastchester Chrysler Jeep Dodge Ram responded

William - it is never our intention to inconvenience a guest as transparency is one of our values. I sincerely apologize for your experience and I will be sure to address these concerns with my team. If you would like to speak with us directly, I am here to take your call. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

August 26, 2020

Dealership Rating
Employee Rating

I have not had a good experience since I bought the car. There is a lot of miscommunication amongst the employees. I would NEVER refer this dealership. More

by IAMDATFINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: James Collier

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Sep 10, 2020

Eastchester Chrysler Jeep Dodge Ram responded

This is a concerning review to read, and I'd like to get some more details regarding what happened here. Unfortunately, I am unable to find your contact information without a full name - would you consider giving me a call? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

July 30, 2020

Dealership Rating
Employee Rating

Very professional and good work done on your car good pricing and work very fast on your car would recommend to anyone and will go back in the future thanks More

by jennifercoronado57
Recommend Dealer
Yes

Other Employees Tagged: Brian Dennis, Julio Nunez, Richard Reid, Tomy Vithayathil , Kayla Benitez

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Jul 30, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Hi Jennifer - We appreciate the feedback and your confidence in our service team! Safe travels and we are looking forward to seeing you back at Eastchester Chrysler Jeep Dodge Ram next time!

July 15, 2020

Dealership Rating
Employee Rating

Thank you Ron for getting us the best car ever. I'm so in love with my new car. I dont see Ron my guy down here. More

by hector1711
Recommend Dealer
Yes

Other Employees Tagged: Julio Nunez, James Collier, Randy Figueroa, Hector Jiminez, Reginal Blue, Michael Brown, Omar Diaz , Ron

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Jul 15, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review! It was our pleasure to work with you here at Eastchester Chrysler Jeep Dodge Ram, and we will certainly let Ron know that you appreciate his help. Enjoy your new car!

May 12, 2020

Dealership Rating
Employee Rating

This dealership makes TV ads with false information no credit needed is a lie went there to trade in a vehicle with their buyback program it was all about credit you cannot go to the dealership if you do More

by dalmi01diaz
Recommend Dealer
No
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May 28, 2020

Eastchester Chrysler Jeep Dodge Ram responded

I'm sorry to hear that you are frustrated. I assure you that we would never intentionally mislead our customers, and I'm disappointed that we left you with a different impression. Would you consider giving me a call? I'd appreciate the chance to speak with you directly to see what we can do to assist you. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

May 04, 2020

Dealership Rating
Employee Rating

Due to the coronavirus pandemic we are not allowed inside the facility but they made sure we were well aware of the status of our cars and answered any questions, comments, and or concerns their customers ma More

by b.marquez1003
Recommend Dealer
Yes

Other Employees Tagged: James Collier, Steven Davis, Randy Figueroa, Hector Jiminez, Leroy Griffiths, Reginal Blue, Michael Brown, Shawn Cameron, Omar Diaz

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May 05, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the five stars! We are happy to hear that we were able to help you out here at Eastchester Chrysler Jeep Dodge Ram. If you ever need anything else, don't hesitate to give us a call or come back and see us again!

May 03, 2020

Dealership Rating
Employee Rating

Bad communication .I send my info and didn't hear back from sales for 2 to 3 hours Felt rush and not enough options on helping get a suv. More

by M.Gomez
Recommend Dealer
No

Other Employees Tagged: corey

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May 19, 2020

Eastchester Chrysler Jeep Dodge Ram responded

I'm sorry to hear that you aren't completely satisfied with our service, and I sincerely apologize for the lack of communication. I will share this feedback with my team and ensure that we improve our process going forward. If there is anything more you'd like to speak with me about, please don't hesitate to give me a call. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

March 13, 2020

Dealership Rating
Employee Rating

Service was fast and good. Work and service area was clean. The girl who did the paperwork was nice and polite. They gave me up dates on Jeep More

by Oct108
Recommend Dealer
Yes

Other Employees Tagged: Bob Erickson, Brian Dennis, Jimmy Somma , Rob Aristy

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Mar 13, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for leaving Eastchester Chrysler Jeep Dodge Ram a review! We're so glad to hear that our team treated you right!

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