Mike Conlon | Page 3

Staff were very competent and quickly resolved my service issue. Friendly too. I was thoroughly satisfied. A good experience. issue. Friendly too. I was thoroughly satisfied. A good experience. More

by Peter DeMallie Verified Customer Verified Customer

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Scranton service department employees have all been exceptional to work with for my Cadillac CT4-V. I have been very pleased since purchasing this vehicle with Scranton. Mike was just great in helping exceptional to work with for my Cadillac CT4-V. I have been very pleased since purchasing this vehicle with Scranton. Mike was just great in helping me with my latest warranty work as well as handling my software upgrade! Thank you all! More

by ANNDON81 Verified Customer Verified Customer

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I was extremely pleased with the service that was provided by Scranton Motors. Their Customer Service team was knowledgeable and helpful with my concerns. I purchased two autos from Scranton years provided by Scranton Motors. Their Customer Service team was knowledgeable and helpful with my concerns. I purchased two autos from Scranton years ago and highly recommend this dealership to my friends and family. More

by Priscilla Brown Verified Customer Verified Customer

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Cooperative and professional. Took the time to locateblroblem and staff friendly. Fixing problem. Hopefully solved Took the time to locateblroblem and staff friendly. Fixing problem. Hopefully solved More

by neumn Verified Customer Verified Customer

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Wonderful sales and service! Good communication and delivery. Always a pleasure doing business with Scranton. Thanks Good communication and delivery. Always a pleasure doing business with Scranton. Thanks More

by tc2902 Verified Customer Verified Customer

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Service tech replace headlight when I went to pick up my truck the headlights were not aligned brought my truck back 2 more times before they got it right, that took a week 2) At the same time I ask for truck the headlights were not aligned brought my truck back 2 more times before they got it right, that took a week 2) At the same time I ask for an alignment for my truck after the 4th time of it not being a aligned, I took the Tech for a ride to show him the alignment issue he took it back for 2 more days and still not fixed, I email management only got a response from the service manager, really did nothing to help fix my trucks alignment More

by BETSOS94 Verified Customer Verified Customer

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At this juncture, I don't have additional comments to share with you regarding my service. share with you regarding my service. More

by ROBERT.APPEL Verified Customer Verified Customer

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I appreciated the knowledge and time my rep spent with me. 4 stars because the washer fluid has changed from the original we bought the car with. I was told I could buy it but noone seems to know what kin me. 4 stars because the washer fluid has changed from the original we bought the car with. I was told I could buy it but noone seems to know what kind it was anymore. More

by AMKOFFMAN2 Verified Customer Verified Customer

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Friendly, knowledgeable and good service which was done in a timely manner even though they were extremely busy! in a timely manner even though they were extremely busy! More

by REMINGTON101 Verified Customer Verified Customer

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Mike Conlon, Operations Director, was wonderful to work with. My new XT6 was recalled and the part needed was back ordered. He did an excellent job in overseeing the situation and providing detailed commun with. My new XT6 was recalled and the part needed was back ordered. He did an excellent job in overseeing the situation and providing detailed communication during the time that it took to resolve the issue. More

by MBIALECK Verified Customer Verified Customer

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