Mike Covington | Page 32

Went to look, drove home in a new Tacoma We had stopped by on Saturday afternoon just to see what was on the lot. Paul Caesar contacted us and from the very beginning was very friendly and pr We had stopped by on Saturday afternoon just to see what was on the lot. Paul Caesar contacted us and from the very beginning was very friendly and professional. He offered to let us look around on our own time (appreciated that!) and said he would just catch us in a bit to talk or answer any questions. We saw a truck we were interested in and he immediately informed us about it and offered to get some paperwork started, to see if it was doable. We were worried that we were keeping them too late, by this time, but he was very adamant that the time didnt matter (appreciated that, as saturday was the only day we could look etc). The whole process went very smooth. I feel like a "friend" when talking to all three of the guys we dealt with--Paul Caesar, Mike Covington, and Justin Chretien...and have felt that way with the follow-up visits we did. Great customer service!!! More

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amazing experience The experience that Toyota provided when my wife and I came in to buy a new Camry was amazing. From Paul helping us with the sale itself to Monte help The experience that Toyota provided when my wife and I came in to buy a new Camry was amazing. From Paul helping us with the sale itself to Monte helping on a manager level, every aspect of the Toyota of Cleveland experience was great. More

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A great overall experience!!! Everyone was so helpful and friendly! A very warm and pleasant experience! We will be recommending to friends and family! Greg Bain was amazing! Made Everyone was so helpful and friendly! A very warm and pleasant experience! We will be recommending to friends and family! Greg Bain was amazing! Made us feel right at home! More

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Lexus NX200T Everyone worked hard to make us happy. We would shop there again. The amendancies were top notch. We had a good experience there. Everyone went out of Everyone worked hard to make us happy. We would shop there again. The amendancies were top notch. We had a good experience there. Everyone went out of there way to help us. More

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Just awesome! I had a wonderful experience at Toyota and with big D! I will always come back here for just for the wonderful people that work here and the service! I had a wonderful experience at Toyota and with big D! I will always come back here for just for the wonderful people that work here and the service! More

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New truck! Very polite and friendly staff. I know they want to sell you a vehicle as soon as you walk in, but I never felt pressured and I left after the first Very polite and friendly staff. I know they want to sell you a vehicle as soon as you walk in, but I never felt pressured and I left after the first visit to go over the possible purchase with my wife. Still feeling that if I didn't purchase a vehicle, that they were happy to have spent time with me and helping me decide whether this was the right vehicle, and time to purchase. More

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Awesome Experience Had Paul Caesar as my sales rep. He is a great guy! Very entertaining! He was very helpful and informative as well. He works very hard and does his be Had Paul Caesar as my sales rep. He is a great guy! Very entertaining! He was very helpful and informative as well. He works very hard and does his best to get you a great deal! I strongly advise anyone who is in the market for a new or pre-owned vehicle to visit Toyota of Cleveland! Don't forget to ask for Paul Caesar a.k.a Caesar Salad! Lol! More

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Very accommodating The internet sales dept was the first contact. Very nice and responsive. Haggled over the price even though it was already a good deal ( I like negoti The internet sales dept was the first contact. Very nice and responsive. Haggled over the price even though it was already a good deal ( I like negotiating ) lol. Stopped by on the way home from vacation because I am 2 hrs and 40 min away and low and behold the car was still there. Mr White met us in the parking lot and took great care of us. Maybe there and hour and 15 min. Kudos for a smooth process! Coming from the mortgage world processing is key to a great experience. Good job guys! More

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Quick, convenient, and professional Got to dealership at 830 and drove away by 10:30am. I told Thebron that I needed to be gone by 11:00am and he made it happen. Fantastic F&I experien Got to dealership at 830 and drove away by 10:30am. I told Thebron that I needed to be gone by 11:00am and he made it happen. Fantastic F&I experience as well, and yuck and professional all around. I would recommend to everyone. More

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