Mike Covington

The personal service is above and beyond expectations. Gregg Bain always does everything possible to ensure you are well taken care of each time you are there. Gregg Bain always does everything possible to ensure you are well taken care of each time you are there. More

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Mike (Sales Mgr) and Callaway (Salesperson) offered me a great deal on a beautiful Tundra. Mike gave me more for my trade than I expected and Callaway was so helpful through the whole process. These guys great deal on a beautiful Tundra. Mike gave me more for my trade than I expected and Callaway was so helpful through the whole process. These guys are great and deserved my business. I highly recommend them to anyone looking for a new or used vehicle. More

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Fantastic customer service! Kenny Jones was a great salesman who did not pressure me into anything I didn’t feel comfortable doing. Great guy to converse with over anything and Kenny Jones was a great salesman who did not pressure me into anything I didn’t feel comfortable doing. Great guy to converse with over anything and everything. Especially Vols basketball! Very knowledgeable about any questions or concerns I had about the multiple vehicles we looked at together. Justice Goodner was extremely thorough explaining the different packages I could add to car plan while also explaining all the paperwork involving the financial aspect of car. Highly recommend Toyota of Cleveland for your next ride! More

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I went to the dealer knowing what I was looking for, after looking on line I felt like they had what I was looking for. Tyler Standridge went above and beyond making sure I was able to look at and driv after looking on line I felt like they had what I was looking for. Tyler Standridge went above and beyond making sure I was able to look at and drive the vehicle I went there to see and we bought it. More

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What a great team! ! Awesome customer service Damin and Mike. I gave them a hard time still very professional ! Awesome customer service Damin and Mike. I gave them a hard time still very professional More

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Our experience with Mike, Calloway, and Taylor at Cleveland Toyota was amazing! They made a typically boring process very quick, efficient, and enjoyable. They also made sure the vehicle we wanted w Cleveland Toyota was amazing! They made a typically boring process very quick, efficient, and enjoyable. They also made sure the vehicle we wanted was made available in a timeframe that met our needs, was serviced and detailed, and available for pickup the day we decided to buy. We travelled from West Knoxville to deal with them and we certainly will again. More

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Toyota of Cleveland will be where me and my family go whenever we need a new vehicle! They were fantastic to deal with and made the car shopping experience amazing! They answered any questions and they w whenever we need a new vehicle! They were fantastic to deal with and made the car shopping experience amazing! They answered any questions and they were very supportive with the fact I had my toddler with me and made sure she even had fun! 10/10 will always shop here! Thank you especially to Michael Dylyn and Mike Covington!! You guys are amazing! More

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Michael Dylan went over and beyond to find our vehicle. We have been waiting for years for the redesigned 4 Runner, and he went on the hunt to find what we were looking for. Mike Covington and Julian prov We have been waiting for years for the redesigned 4 Runner, and he went on the hunt to find what we were looking for. Mike Covington and Julian provided excellent customer service. Thanks for making this car buying experience seamless. More

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Callaway Covington, Mike Covington and Julian Allinder provided excellent customer service. They were patient and never applied any sales pressure. We looked at three different vehicles and they answered provided excellent customer service. They were patient and never applied any sales pressure. We looked at three different vehicles and they answered all of questions. We made 3 visits before we decided o the 2024 RAV 4.. More

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If I could give a higher rating I would! Shane get well soon we missed you. However Michael stepped up and EVAN HICKS WAS SALESMAN. JUSTICE GOODNER EXCELLENTWORK. I wish I could give this Shane get well soon we missed you. However Michael stepped up and EVAN HICKS WAS SALESMAN. JUSTICE GOODNER EXCELLENTWORK. I wish I could give this dealership ten stars instead of five. Our experience was exceptional from the moment we walked on the lot to the second we drove off with a happy husband in his new truck. Excellence in all ares is the perfect way to describe the perfection. Every single staff member we interacted with was professional,knowledgeable and genuinely friendly. The zero pressure, just clear focus on helping us find th perfect truck for my husbands needs. The process was transparent, efficient and completely stress-free. This is our third vehicle and as always your standards for car buying experience it wo Hat it should be nation wide. I will continue to recommend you to everyone I know and a customer for life. Thank you for such outstanding service. More

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