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Mike Demers
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380 Reviews
380 Reviews
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380 Reviews of Mike Demers
August 09, 2020
Buying my leased car Why did it take 4.5 hours for a cash purchase of my leased car? Despite this I like my sales rep Ryan and Joe at the accessories desk. I am 70 and Why did it take 4.5 hours for a cash purchase of my leased car? Despite this I like my sales rep Ryan and Joe at the accessories desk. I am 70 and Ryan reminds me of a seasoned rep who can make a customer feel appreciated and who will go the extra mile to help make the process as simple as possible. Joe, while new on the job, was terrific in offering conversations, refreshments and suggestions for accessory options I might want to obtain for my vehicle. He even checked on the status on my purchase a number of times for me and I think will "grow" into a good representative of DeNooyer if he has a good mentor. I learned, the day of my transaction, that there was a mix-up in contact information. I was assigned my wife's e-mail address and she mine. She died a little over a year ago and while Jessica contacted me a number of times leading up to the end of my lease, she never responded directly to my reply e-mails back to her. I'd asked about the process of purchasing my lease and about a Colorado. She left a message on my answering machine to call her back which I never did because I did not want to waste her time when all she had to do was e-mail answers to my questions. I do have to give her credit for keeping after me. I figured I'd simply swing by the dealership. THANKS, Mike B. More
by MIkeB
Verified CustomerOther Employees Tagged: Jessica Paquin, Ryan Rocheleau, Scott in Serivce (?), Joe (?) at the Communications Center
Helpful 
August 08, 2020
I was pleased with the level of service from the second I made my appointment to when I drove my new Chevy Traverse off the lot! Amazing and friendly people there. I highly recommend DeNooyer! made my appointment to when I drove my new Chevy Traverse off the lot! Amazing and friendly people there. I highly recommend DeNooyer! More
by MICHELLENOLAN082501
Other Employees Tagged: Joel DeNooyer , Jessica Paquin, Ryan Rocheleau
August 01, 2020
Outstanding service from salesman John digregorio who went above and beyond to give me the best deal ever. He is always there for the customers. service from salesman John digregorio who went above and beyond to give me the best deal ever. He is always there for the customers. More
by SUSYSNOWFLAKE2000
Other Employees Tagged: John DiGregorio , Tim Rigney
July 24, 2020
The employees at Denooyer are very nice and willing to go the extra mile to make car buying fun. They were willing to work with me on many items to make sure I got the best deal possible. My sales represen the extra mile to make car buying fun. They were willing to work with me on many items to make sure I got the best deal possible. My sales representative was more than accomdating and very honest and friendly. More
by Mike Miklic
Other Employees Tagged: Andy Lobb, Armand Rodriguez, Jeff Maltbie
July 22, 2020
Sale went smoothly- No BS- received what was promised! Discussion was initiated with Internet sales - test drove - agreed on price- made decision- purchased. The truck I wanted was initially sold, so I de Discussion was initiated with Internet sales - test drove - agreed on price- made decision- purchased. The truck I wanted was initially sold, so I decided to settle on a different color. Just before finalizing the sale- Dave Mattice advised me that the Truck I initially wanted was available after the initial buyer changed their mind. Made the sale that much better. I’ve purchased many different vehicles over the years from different dealers- Denooyer was definitely the best experience. More
by GLENNR246
Other Employees Tagged: Joel DeNooyer, Dave Mattice , Jessica Paquin
July 21, 2020
Andrew Lobb was very professional and friendly. Andrew Lobb and the finance team were vey knowledgeable. In particular, Andrew did not try to sell me something that I did not want. He had the para Andrew Lobb and the finance team were vey knowledgeable. In particular, Andrew did not try to sell me something that I did not want. He had the parameters of what we were looking for and stuck to the script with professionalism and good humor. Much appreciated. K More
by smeatok
Other Employees Tagged: Andy Lobb , A person named George had helped with the paperwork and another person helped with the insurance, I apologize I do not remember her name.
July 18, 2020
Not happy with your dealership. They lied. Robed an elderly lady.they give you a $ value for your tradein based on year and model. So you calculate your money to buy the car. You get there they give yo elderly lady.they give you a $ value for your tradein based on year and model. So you calculate your money to buy the car. You get there they give you 300 dollars for the car that they online had given you a $5000. So u r looking at coming up with another 4000. To buy the car. What happened to the 0% interest offer. Lowest was 3.8 % . My family had told me no new car with warranty. NO GOING TO VIRGINIA TO SEE MY FIRST GREATGRANDCHILD. another was the sales tax calculation.?? How did they come up with an even number You need to show dollar amount x7%. . As u can see I financed car even with being overcharged for sales tax plus what they stole from me in tradein value. Could have gotten more $$ at the junkyard. More
by MDT16
Other Employees Tagged: Andy Lobb
July 12, 2020
Had a good experience overall I do have questions on the tech stuff such as Bluetooth so I will need to call in for this information tech stuff such as Bluetooth so I will need to call in for this information More
by fd1142
Other Employees Tagged: Armand Rodriguez, Chris Smith
July 11, 2020
Very professional and friendly . The service from start to finish is outstanding . Gene went above and beyond to find the vehicle we were looking for and to fit our budget . They do not pressure you into b to finish is outstanding . Gene went above and beyond to find the vehicle we were looking for and to fit our budget . They do not pressure you into buying a vehicle unlike other dealership we tried to deal with . Thank you Denooyer for your quality of service you provide . More
by CUMBER1976
Other Employees Tagged: Gene Gardy, Heath Murphy
July 08, 2020
From the moment my daughter and I walked into the dealership, we were greeted with friendly service. Any questions that we had were answered thoroughly and the staff was very attentive to our needs. dealership, we were greeted with friendly service. Any questions that we had were answered thoroughly and the staff was very attentive to our needs. More
by DDGULNECK
Other Employees Tagged: Jason "Taz" Hall
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