Mike Hamby | Page 13

Finance incentive used without my knowledge. Honda of Cleveland management used MY $1,000.00 finance incentive to discount the car without my knowledge; then as final pricing was being discussed, Honda of Cleveland management used MY $1,000.00 finance incentive to discount the car without my knowledge; then as final pricing was being discussed, I asked where my finance incentive $$$ were going to show up and I was told it was used in the discounted price !!! (Really now ?? How can a customer's incentive money be used to discount a vehicle - especially without their knowledge ??). I talked to the General Manager and he basically told me that's what they did & he approved it. Speaks volumes about Honda of Cleveland's customer satisfaction doesn't it. More

by gcbeany Verified Customer Verified Customer

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Fast and simple I was very satusfied with Honda of Cleveland. We were shown multiple vehicles and the sales team stayed late to make sure we found the perfect car wit I was very satusfied with Honda of Cleveland. We were shown multiple vehicles and the sales team stayed late to make sure we found the perfect car with the exact options we needed. We got a fair trade value and an offer from the lender we wanted. More

by jason.prock Verified Customer Verified Customer

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Easy to work with! I drove up from Atlanta to purchase a hard to find Sequoia. The staff was great and easy to work with. However, there were some minor issues with th I drove up from Atlanta to purchase a hard to find Sequoia. The staff was great and easy to work with. However, there were some minor issues with the car that should have been resolved prior to putting it on the lot. It took hours to get those issues resolved. Though it was no fault to the salesman or finance staff. My. cash purchase that should have taken an hour took five. However, I got an amazing truck at the price I wanted and felt like family after leaving. More

by MEGANVONHOLT Verified Customer Verified Customer

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Great Deal and Service Loved the Sales man Tyler he help use find the best car for our needs at a great price, Would tell any one to come here first when looking for a car Loved the Sales man Tyler he help use find the best car for our needs at a great price, Would tell any one to come here first when looking for a car More

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Great car buying experience! I had a great experience here. Everyone was friendly and helpful. I highly recommend James as your salesperson. Steven and Mike were also extremely he I had a great experience here. Everyone was friendly and helpful. I highly recommend James as your salesperson. Steven and Mike were also extremely helpful. I would recommend anyone looking for a Honda and a great buying experience to come here. More

by NewHonda Verified Customer Verified Customer

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Great Experience Blake was amazingly helpful and patient as we tried to figure out what we wanted. He asked great questions to help us determine the right fit for us. Blake was amazingly helpful and patient as we tried to figure out what we wanted. He asked great questions to help us determine the right fit for us. More

by BS Verified Customer Verified Customer

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Best Service Ever My service experience was wonderful .... James my sales person has greeted me at the door both times I had my car serviced ...James introduced me to My service experience was wonderful .... James my sales person has greeted me at the door both times I had my car serviced ...James introduced me to my service tech then my service tech ask if I had any questions about my service and then showed me the waiting area and offered me coffee or water ... I have never been treated so nicely when I had my car serviced at other dealer ships ... keep up the good work Honda of Cleveland ... More

by REEPHILLIPS22 Verified Customer Verified Customer

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Excellent service Jaime, Waymond, Mike, and even Heath made my expierence quick and painless. Jaime helped me pick out the perfect car and Waymond and Mike made sure th Jaime, Waymond, Mike, and even Heath made my expierence quick and painless. Jaime helped me pick out the perfect car and Waymond and Mike made sure the buying process wasn’t difficult. Even during construction they were on top of it. I recommend this dealership to anyone. More

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Great service, great people.. I have bought a Honda Civic here.I Also have recommended my parents and mother-in law to them. They both bought a Honda CR-V. All have had great exp I have bought a Honda Civic here.I Also have recommended my parents and mother-in law to them. They both bought a Honda CR-V. All have had great experiences here. I just recently purchased a Honda HR-V, so far I love it.. Great people to deal with.... Highly recommend... If you have questions, they get right on it.... Great customer service, that's important to me... More

by STICKNTN Verified Customer Verified Customer

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Awesome people to work with very professional group Great group to work with very professional at what they do can answer any question you ask they don’t pressure you into buying anything highly recomme Great group to work with very professional at what they do can answer any question you ask they don’t pressure you into buying anything highly recommend More

by ashleybwsignmaters Verified Customer Verified Customer

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